Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Growing up in Eugene I was used to going to Jerry's for my home improvement needs. Since moving…read morefrom the area I haven't found it's equal. The prices are the best, the service is spectacular, and the employees genuinely care. I so wish there was a Jerry's in San Diego, but alas there is not. I just love this place.

Bought house paint from Miller 8 years ago. I wanted to do some touch up on a remodel, so asked…read morethem if they would "shake" my leftover five gallon bucket. They not only did that, but transferred the paint to much nicer and more convenient one gallon cans. Fabulous service. And by the way, their paint is great. My house still looks like it was just painted after almost a decade.

I received exceptional service today from a gentleman named Kris (I think that was how his name was…read morespelled.) I came in looking for fence stains to match my next door neighbor's as we share some sections of fencing and I thought it would look nice to have both sides of the fence to match in color. Kris was able to help me find the right color and provided answers to my questions. He even offered to set up an account for me so that when I come back for more stains in the future, they would have the stains in my account for reference. Upon paying for my transaction, Kris even offered to carry the cans out to my car for me. When asked, he said that that's their company policy, which I thought was a very nice touch to their customer service. I'm thoroughly impressed from the moment I walked into the Miller Paint Store on W 11th -- friendly service, top of the line selection (I would categorize it as the Mercedes quality), and the value because less expensive brand might fade quicker and you'll end up spending more in the end redoing the stains in a year or two. Because of my experience, I would not hesitate to recommend this place to anyone looking for exceptional service and paint -- or stains.

Had the deck stain we needed. Even offered to shake it before leaving.Their selection was good and…read moresupplies available for purchase. Good prices on the product

Exceptional customer service!! Went in with can of old paint I needed match made. Corey, the…read moremanager said perhaps still good. Opened can & was, they just needed to mix/ put in shaker machine. Then put in a new can. So nice, they didn't just try to sell me new. Really appreciated. I'll return there whenever I need paint!!

I've used Tommy's so many times and I don't want to go anywhere else!…read more Over the years growing up I would come here with my dad while he was picking up supplies and paint; now that I'm a homeowner I find myself doing projects as well and always order my paint online through Tommy's. Most of the time I order Benjamin Moore online at night and it's mixed the next day noon. Great customer service, helpful folks. One of those rare Eugene business that are familiar, friendly, and have stood the rest of time for a reason.

Before we started going here for our painting projects, we assumed we'd probably get a few things…read morebut get most of our paint cheaper at a big box store. However...it's not that much of a price difference AND the experience, the friendly nature of the people working there and the overall vibe of the place make you want to keep coming back! I went into this dreading anything about paint, but through my own research, practice and talking to the folks here, I actually ENJOY going to the paint store (helps that they have good coffee) now. I think this place is a Eugene gem. I haven't been to many paint stores, so I don't know what my other experiences would be, but Tommy's is just fun and enjoyable (oh, and they have tools and paint things you might not have thought of that can make things easier, and someone knowledgeable to tell you about using it). If you buy paint from them and need it later shaken or stirred (we got some big 5 gallons containers) you can easily just pull your car in up front and they'll come out with a dolly to grab a heavy 5 gallon bucket out of your car and load it after it's been dealt with. While you're waiting you can get some coffee or tea and hang out at one of the color selection tables or on a stool at the front. Top notch customer experience (and I get pickier the more I understand what good customer experience is, online and brick & mortar).

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

Look here guys spend your money here cause this is What you get when Zero Stars: you walk into this…read morestore: Overpriced paint, terrible customer service, no manager in store but if he is there will turn around & ignore you when you walk in & no paint just excuses. Ok will call you back in an hour when we get it from another store. No call back nothing. Needed more paint they now don't have anymore oh it's been discontinued. Thank you guys for making me take my business to somewhere else.

I work as an assistant apartment manager and we need paint a lot. Usually quickly too. The customer…read moreservice is just so lackluster and it sucks because this store is so close to our business. The workers were just not very helpful either. Our company will have to take our business else where unfortunately.

Andy Martin is a life saver. He is one of the sales associates at this location and he knows what…read morehe is doing. He saved me from having to repaint 700+ sq ft of fence due to a discontinuation of our color at Jerry's. I will return here because of his service! Thanks Andy!

Andy gave me a great deal! He let me have the paint the day before the sale for sale price. Him…read moreand Andrew both went above and beyond for great service! I will recommend to anyone! I was in the middle of painting and needed more to finish the job. I live in Drain and made a special trip.

Customer service sucked. Would not take the time to search type/color of paint used 2 years ago on…read morenew home. Painter failed to leave any paint for touch ups. Didn't even try to search. Counter person stated his "boss" didn't want him to take the time. Not busy. I was the only one in the store.

The help acted like they didn't want to be there. Rude, not helpful at all, gave us the wrong…read morelocation for product. A sale item box which, we came in for, included green, white and brown gutter diverters had a sale sign on it, priced at $7.99. At checkout we were told only the white and brown were on sale. Front desk did not welcome us to the store, seemed put out we didn't know layout of the store. We received a curt answer from the downstairs checkout desk. Employee walked right by us as we were looking for product. Jerry's here I come.

This store is the best. The employees know what they are talking about, are willing to take the…read moretime to be helpful, and the stock is comprehensive. I particularly like their selection of nuts and bolts, sold by the piece not by the box, so you can buy only what you need. They have helped me troubleshoot a problem more than once.

I have come in to this location several times and unfortunately all while Cameron is working. He…read moredoes not know the product and cannot answer even the simplest of questions. While I was in today waiting for my paint to be mixed, 4 more customers came in all of which he could not help and pissed off in the process. Very frustrating

Anything less than 5-stars for the Delta Store is unbelievable. They are courteous, prompt and know…read morewhat they are doing! I came in to match some paint and it is so dead-on, I had to use blue painter's tape to see where I had not painted yet. I have also ordered paint for 4 rentals and our home. It is always ready for pick up when they promised. Exceptional Staff, period.