Had the deck stain we needed. Even offered to shake it before leaving.Their selection was good and…read moresupplies available for purchase. Good prices on the product

Exceptional customer service!! Went in with can of old paint I needed match made. Corey, the…read moremanager said perhaps still good. Opened can & was, they just needed to mix/ put in shaker machine. Then put in a new can. So nice, they didn't just try to sell me new. Really appreciated. I'll return there whenever I need paint!!

I love their inventory and prices. Unfortunately I give…read morethem 2 stars because they won't look to see if they have a specific product and I live way out of town. and know I couldn't find what I was looking for on their website. Back when I worked retail in car parts for me to refuse to see if something was there was a fireable offense. Telling a customer to drive 20 minutes to the store just to see if they sell it is ridiculous. Times have changes I guess.

I have been in here a couple times in the last couple weeks, looking for a variety of things for…read morearound the house, and for car projects. I love the fact it's so much closer to my house than the Eugene store. Makes it so I support this business more often now. The store has a wide variety of items, from home and garden tools, to generators, to power tools/hand tools, to tool storage, and welding supplies. They have an amazing selection! The prices are great too. I've never had a complaint. The customer service is impressive as well. It's significantly better than the Eugene location. I had a question the last time I was in here, and the manager (I think her name was Linda, but I wouldn't swear to it. I just remember her name tag said she was the manager) was very helpful. I saw her walking from the back stock area into the store and I asked her where something was. She started to tell me which isle it was on and what section, and then took me over to it. She told me about several options, and said if I needed anything else to come and find her. She was friendly and helpful. The store itself is huge. It's also clean and very well organized. I was impressed by that alone. It is well-lit inside, every isle labelled so finding something is pretty easy. I like that because it's quicker for me to find things, and that makes my time use more efficient. Would I return? Absolutely. It's a great store, close to my house, with great selection and customer service. I have no complaints. Review 111 of 2017.

great customer service. good products. they took care of me and made sure I had what I needed.read more

Went in looking for a new welder to replace my broke mig. Wanted a multiprocess machine for its…read moreflexibility and functionality. I knew I wanted a Miller 220, and the unit was in stock. The gentleman helping me was David, and he was super kind and helpful. And how can you go wrong with someone named David. Took the unit off the shelf, boxed it. Made sure everything was in the box, and went over each item. Really appreciate the customer service! Thank you!

Needed a smoke detector. Could not locate in this maze of a store. Asked for help and was pointed…read moreto a different room on the wall. Still could not find them. Decided to just leave and go to Jerry's. When I entered, Jerry, I was immediately greeted and directed to the proper location for what I needed. I honestly expected a lot more from an Ace Hardware. I usually expect to pay a slightly higher price, but I'm gonna get superior service and they're gonna have what I need. I was very disappointed.

For the past 2 years I've been here almost weekly. Sometimes several times a day. I have always…read morereceived amazing service. Most of them know me by name. Simon is so knowledgeable, kind & always offering different options for my projects. One day my knee was acting up & I believe it was ryan that shared a recipe for inflammation that has helped tremendously. Great team of knowledge people, great products and I don't have to drive to eugene!

The old mower died out yesterday. I didn't want to take an 8 year old mower that was slowly fading…read moreand start throwing money at it. The blades are really worn down and the bushings on the front wheels retaining bolts are cracked broken with pieces missing. Now with it stalling after running for a few seconds, it looks like it was gearing up to be in the shop a lot. So today I had this grand plan of making stops at three different locations to compare models and pricing of mowers. As luck would have it, our first stop was our only stop. Tractor Supply in JC was it. As I was looking over the mowers and popping open the filters and lids, an employee came over on his forklift. He could see I was seriously shopping. He was real knowledgeable about the mowers and the differences between them. Turns out he is the one who puts them together when they get delivered to the store. He also told us if there were any issues, bring the mower back so the can affect any repairs and make it right. What can I say? The price was average for this type of a Zero Turn mower. It was also very sturdy with upgrades that make the work easier to get done. We've had nothing but great service from this location, so I decided not to waste the rest of the day looking and ultimately coming back here, so we bought the thing and they held it while I drove home to get the trailer. When I got back, there it was waiting and ready for me to load it up and haul it home. We really appreciate how the staff all take their work here to the next level. They all work as if the store was owned by them personally and they want to take care of their customers.

Got several items ordered ahead of time for pick up. one was loose minerals , the bag was filthy…read moredirty and hard as a rock so the girl found me a different bag , the salt block was all chipping off and cracked so she found the best one of those . one of the grain bags were ripped and taped , the sweet feed was so dry and old looking . If they cannot get fresh items stocked I definitely will not be going back . I should have just cancelled my order and went into Eugene .

Very nice employees! However, sub"par" product. Make sure you evenly cut each end of Timbertech…read moresince all ends are not square. Treated sub decking boards were different sizes and many were warped. Check your delivery or your deck will be high/low. Deliveries were not delivered with care. Some boards were left face down on my rough driveway!

Although extremely friendly employees, and very helpful, their wood is sub "Parr". Treated wood is…read moretwisted and bent. Timber Tech is bent and twisted and scraped up. The ends are not straight so you have to cut all the ends of each board. Deliveries were not treated gingerly.

I received the best service at the Springfield O'Reilly's. I needed a front headlight and wiper…read moreblades. The clerk, Annette, was helpful and friendly. I was told that they would help change out parts if I purchased them there. I saw the sign that the wipers would be changed but Annette also changed my headlamp bulbs quickly and efficiently. kudos to Annette and O'Reilly's.

Me and my family came in today and we were looking for some help with a faulty wiring harness. We…read morewent in and talked to Cameron who from the jump was very electric and so happy to see and help us. Not only did he help find the part we needed, he got in his hands and knees to help us install the fuses we needed. Cameron was such a great help and such a fun and loving character to help out this evening. He was supposed to be clocking out but he decided out of the kindness of his heart to stay and help our desperate tired selves. Thank you Cameron and thank you O'Reilly. ( Ps- He definitely deserves a raise.)