I've used Tommy's so many times and I don't want to go anywhere else!…read more Over the years growing up I would come here with my dad while he was picking up supplies and paint; now that I'm a homeowner I find myself doing projects as well and always order my paint online through Tommy's. Most of the time I order Benjamin Moore online at night and it's mixed the next day noon. Great customer service, helpful folks. One of those rare Eugene business that are familiar, friendly, and have stood the rest of time for a reason.

Before we started going here for our painting projects, we assumed we'd probably get a few things…read morebut get most of our paint cheaper at a big box store. However...it's not that much of a price difference AND the experience, the friendly nature of the people working there and the overall vibe of the place make you want to keep coming back! I went into this dreading anything about paint, but through my own research, practice and talking to the folks here, I actually ENJOY going to the paint store (helps that they have good coffee) now. I think this place is a Eugene gem. I haven't been to many paint stores, so I don't know what my other experiences would be, but Tommy's is just fun and enjoyable (oh, and they have tools and paint things you might not have thought of that can make things easier, and someone knowledgeable to tell you about using it). If you buy paint from them and need it later shaken or stirred (we got some big 5 gallons containers) you can easily just pull your car in up front and they'll come out with a dolly to grab a heavy 5 gallon bucket out of your car and load it after it's been dealt with. While you're waiting you can get some coffee or tea and hang out at one of the color selection tables or on a stool at the front. Top notch customer experience (and I get pickier the more I understand what good customer experience is, online and brick & mortar).

Bought house paint from Miller 8 years ago. I wanted to do some touch up on a remodel, so asked…read morethem if they would "shake" my leftover five gallon bucket. They not only did that, but transferred the paint to much nicer and more convenient one gallon cans. Fabulous service. And by the way, their paint is great. My house still looks like it was just painted after almost a decade.

I received exceptional service today from a gentleman named Kris (I think that was how his name was…read morespelled.) I came in looking for fence stains to match my next door neighbor's as we share some sections of fencing and I thought it would look nice to have both sides of the fence to match in color. Kris was able to help me find the right color and provided answers to my questions. He even offered to set up an account for me so that when I come back for more stains in the future, they would have the stains in my account for reference. Upon paying for my transaction, Kris even offered to carry the cans out to my car for me. When asked, he said that that's their company policy, which I thought was a very nice touch to their customer service. I'm thoroughly impressed from the moment I walked into the Miller Paint Store on W 11th -- friendly service, top of the line selection (I would categorize it as the Mercedes quality), and the value because less expensive brand might fade quicker and you'll end up spending more in the end redoing the stains in a year or two. Because of my experience, I would not hesitate to recommend this place to anyone looking for exceptional service and paint -- or stains.

Look here guys spend your money here cause this is What you get when Zero Stars: you walk into this…read morestore: Overpriced paint, terrible customer service, no manager in store but if he is there will turn around & ignore you when you walk in & no paint just excuses. Ok will call you back in an hour when we get it from another store. No call back nothing. Needed more paint they now don't have anymore oh it's been discontinued. Thank you guys for making me take my business to somewhere else.

I work as an assistant apartment manager and we need paint a lot. Usually quickly too. The customer…read moreservice is just so lackluster and it sucks because this store is so close to our business. The workers were just not very helpful either. Our company will have to take our business else where unfortunately.

Forrest Paint was recommended to me from a general contractor that I spoke with over the summer of…read more2022. My experience with Forrest Paint was excellent. Their prices were competitive with other retail stores, and the paint I selected for my deck refurbish has performed well. They also carried a wide variety of complimentary products to complete your job. Well done!

From the owner: FORREST is a locally owner and operated manufacturer of paint and finishes since 1973. We provide…read morecoatings for industrial and OEM's worldwide. At our local outlets we supply house paint, deck finishes, sealers, all supplies for a project.

I rented a paint sprayer from this facility. The machine was dirty and I had to clean it before I…read morecould use it. When I returned it the employee said all was good and I could leave. 10 days later I did not receive my deposit. When I called the manager, Shawn, about my deposit, he tells me it was dirty and he had to clean it thus keeping my deposit. I cleaned it better than it was when I rented it. DO NOT RENT from this business. They like to tell non truths in order to scam you out of your deposit!

Devon helped us pick out the perfect paint and was so helpful and had amazing customer service. He…read morewas very knowledgeable about the products he was helping us with. We were very impressed with the paint but even more so impressed by the service. I highly recommend coming here!

Customer service sucked. Would not take the time to search type/color of paint used 2 years ago on…read morenew home. Painter failed to leave any paint for touch ups. Didn't even try to search. Counter person stated his "boss" didn't want him to take the time. Not busy. I was the only one in the store.

Time to replace the refrigerator. We've had good service and experiences at Lowes before so we go…read morein to see what's available. We met up with a sales rep who was very knowledgeable on the brands and their features. Tanner showed us a few different models in our price range and gave us some good insight. We came back after a couple days and had decided on what make and model we wanted. Fortunately Tanner was on duty that day as well and really helped us out with the shipping and delivery options. We opted for the complete setup and installation along with removal of the old. Luck was still on our side as it turned out there was an opening for delivery the next day, so we took it. We were scheduled for a delivery time between 10-2. We received text alerts for time reminders. Another alert showing the delivery tracking, then we even received a call from the delivery team letting us know they were 15 minutes out and on their way. Talk about competent! ...a stream of communication and very timely activities, our new unit showed up at 11am. I had cleared a travel path through the house for the delivery guys (I never got their names) and the first thing they did was remove the front door and take out the old unit. These guys were so smooth and professional that I was shocked. They just went about their business, no wasted time or movements, just disconnected the plumbing for the ice maker, then used an interesting shoulder dolly strap so they could carry it instead of stumbling around with a wheeled dolly. Never even so much as bumped a wall. Once outside they loaded the old one and unpacked the new one. They cleaned up after themselves, no garbage laying around. Next thing I know the front door is rehung and still works perfectly. These guys were polite and professional every step of the way. They walked in the new one, stripped off the protective sheets, installed handles, connected plumbing...... And then it happened..... I never measured the hole where it was going. Ugh. It was so close. I cannot overstate how important it is to measure before you buy.. I should know better.. miraculously we made it fit. This was such a snug fit that I had to remove some baseboards to make it fit. This fit is so tight that for all I know, the fridge might not even be touching the ground. Man that was close.. The whole process though, other than MY mistake was very painless and actually pleasant. The drivers managed to negotiate their truck on my limited turn around area. Everyone I dealt with was positive and upbeat. Delivery and install didn't take long at all and they got rid of the old one for me at less money than the recycling center wanted. My new Frigidaire is working perfectly and I couldn't be more pleased with how the whole event turned out! - just be sure to measure... This is the 5th appliance I have purchased from Lowes. -This refrigerator, a dishwasher, clothes washer, oven and a water heater. Good service keeps us coming back.

Lowes has the best supply of everything. What they have is different so.i.end up.here when…read morei.discover I can't find it anywhere else. Very friendly staff

I stopped in here today to buy a couple of things for a shelf that I'm building. The employees were…read morevery helpful in showing me where I needed to go and helped me make sure that I got the right things. The cashier was friendly and chatted with me during checkout. They have everything that you could need for home projects at decent prices. The store was about as clean as you'd expect for a local hardware store. It was just nice and satisfying walking through a well-stocked hardware store. The parking lot is a good size but it can be tough to get out of when the streets are busy.

The help acted like they didn't want to be there. Rude, not helpful at all, gave us the wrong…read morelocation for product. A sale item box which, we came in for, included green, white and brown gutter diverters had a sale sign on it, priced at $7.99. At checkout we were told only the white and brown were on sale. Front desk did not welcome us to the store, seemed put out we didn't know layout of the store. We received a curt answer from the downstairs checkout desk. Employee walked right by us as we were looking for product. Jerry's here I come.

Had the deck stain we needed. Even offered to shake it before leaving.Their selection was good and…read moresupplies available for purchase. Good prices on the product

Exceptional customer service!! Went in with can of old paint I needed match made. Corey, the…read moremanager said perhaps still good. Opened can & was, they just needed to mix/ put in shaker machine. Then put in a new can. So nice, they didn't just try to sell me new. Really appreciated. I'll return there whenever I need paint!!