Helpful staff. They took some old paint cans for recycling, too. They color matched other makers…read morepaints, another big plus

Recently went into the Dunn-Edwards Paint store and was lucky enough to speak with Patrick about a…read moreproject. He gave me great advice and the project was a huge success. Many thanks, Patrick!! I'll be back!

Seriously... can't say enough good things about the people at this store!!! I popped in to find…read moresome color swatches for a remodel project we're doing. A lady kindly came out to the floor to see if I needed any help. I told her what I was working on and she was so helpful. She quickly got me what I needed and I was off and on my way. I've been in some other stores of a different brand (they're just a couple blocks away... you can figure this one out) and had such a polar opposite experience. It's friendly helpful service like this that is what will keep folks like myself coming back for their paint needs again and again. Thank you!!!

I want to specifically thank Peter, who I think was the manager for giving me his time and advice…read more He provided straight forward advice for product lines that would be appropriate the job I described. I did mention to him that I wasn't going to buy anything here, but would at another SW location near my house (out of state). He nonetheless was quite helpful, and provided a color swatch per my request. He is much of the reason I stopped by a store to get an informed opinion from someone who's done the job for 20 years...

One of the (if not the) best paint shops in the bay area…read more The staff are always a pleasure to work with.

Gray's paint employees have always been helpful. I go to the Burlingame store. Jeffrey Gray is…read morethe owner of the franchise, and he works behind the counter here. His stain matches are excellent, and I've gone there for matches on floor repair jobs. Other reviews don't always mention which location they went to. I will say that thr Burlingame location has given me consistent good service for 16 years.

Like many others who are avid KM fans, it is difficult to change your path when you have no real…read moregripes or complaints. I always hear about BM Aura and that it is the best paint on the planet. Well, it was time to put it to the test! As I walked into the paint store I was pleasantly greeted by James C. He was very friendly and knowledgeable, and he also helped me create an account with them. I discussed my project with James, and he helped me decide on a sheen, mixed up a can of Swiss Coffee/Aura in a Satin finish, and it was a wrap. After laying down a few coats on my walls, I have to say that the quality of BM paint is on a different level. Be prepared to pay a few extra bucks, but also be ready to see your walls come to life! I used to think that paint is paint. Not anymore!

If you're coming to Benjamin Moore, you likely already know you're spending money on good, quality…read morepaint. The brand can speak for itself. This location though, you're not only getting quality paint, but also quality service. I came here several times over the last few months, and every. single. time. Jerry helps us with a happy, positive attitude! When we ask questions, he's so helpful with educating and recommending great options. He's warm; he checks in on how we're doing and even remembers the last few times that we've come here to get paint! Shout out to Jerry who continues to keep this place going! Btw - if you're looking for a beautiful, pure white, Chantilly Lace is the way to go. MY FAV.

Come see my friend, Hector, who continues to go the extra mile everything I come in for service…read more Mention this review to Hector or Ramon, you get a discount by mentioning the name 'Chet'. Rock-on!!

HORRIBLE service! The two times I've come here this person (lady) behind the counter wants to not,…read moreunderline the word NOT, help you. I dropped off a sample on Friday and came back Monday. No one called me to let me know the paint was ready. I asked her when it was ready, and she snaps "I don't know I wasn't here". I immediately remembered her from my last visit where she had to fully disclose they will paint match but it's not guaranteed. Why doesn't she just say it out loud, "HOW CAN I NOT HELP YOU"? Then she looks up my account by name. As we're standing there for a good solid minute I say, can you put this on my account. She says "I need your ID" sure but why don't you ask for it instead of just standing there, breathing, and existing. Then she sarcastically says, "HAVE A NICE DAY". Your life must be sad to be that angry at strangers. Good lord lady- get a job somewhere else if you don't want to help anyone at Kelly Moore. I don't normally post agro reviews but you're attitude is horrible on the two visits to this KM store.

I feel so lucky that I stumbled upon this place on FB Market Place. From the first time I contacted…read morethem, the customer service has been Top Notch. They are friendly, knowledgeable, helpful, easy to communicate with, and go above and beyond to serve you right. It started with 12 gal simple quality interior paint, and on top of that, I found my Brand of paint available as well for Exterior. I've been sick, and they've been so kind to hold on to my 30 gal order, so I/we can blend the perfect Exterior color for me. I'm looking forward to going to the store tomorrow, and meet Mike, and especially Dai who's been incredible all the way, + getting caulk, buckets, etc. I had my own painting business for years, so I've experienced a bit of everything when it comes to service from paint stores, this place so far... 10 Stars

Phenomenal Service and Top-Quality Materials - Highly Recommend!…read more We had an amazing experience with PDD Protective Premium! We reached out to the owner, Phi, on a Saturday night at 10 PM, not expecting a reply until the next day -- but he responded right away and scheduled us for an appointment the very next morning at 10 AM. When we arrived, Phi walked us through all the materials we would need for our garage epoxy project. He took the time to explain everything clearly, and while he was mixing the paint, he even set us up with helpful YouTube tutorials to guide us through the process. What really stood out was how attentive he was throughout the entire project. Even though we were doing it ourselves, Phi checked in with us regularly and gave us step-by-step instructions, making the whole experience feel like we had a professional by our side the entire time. This was our first time taking on a project like this, and thanks to his guidance, it went smoothly. Phi's customer service is unmatched, his materials are top quality, and his prices are very reasonable. If you're considering an epoxy project or anything similar, we highly recommend PDD Protective Premium!

Amazing and efficient customer service, knowledgeable staff, and super friendly! 10 stars!read more

Having a neighborhood hardware store where you know you'll always get great customer service is the…read morebest! I had this project to fix up an old printer's tray, but I couldn't for the life of me unscrew one of the screws because the threads were all messed up. Christian came to my rescue and tried a bunch of tricks until that stubborn screw finally gave in and let go. The other guy (who I didn't catch his name) working the cash register was also so helpful. He showed me where to find rust removal and gave me some tips on how to get rid of it. Now my tray looks absolutely fabulous, all thanks to the awesome crew at Ace. I'll be coming back real soon for my next project.

I came in here looking to purchase a single 2.5mm hex wrench. However, the hex wrenches were only…read moresold as sets so I ordered the one I needed on Amazon. However, I was surprise to see a rather large freezer near the check out area. Upon looking into it, low and behold, there were frozen pies in it. On impulse, I picked up the Caramel Apple one for $18.95. Verdict: It was delicious. Who would have thought that, right?

Trying to get a semblance of customer service here is practically non existent…read more I needed a key copied and was told to go to some counter and ring a bell for service. I waited 15 minutes before giving up and asking the cashiers who were standing around scrolling TikTok if they could make a key copy for me. Nope. Apparently they don't know how to make keys.. Clearly management here doesn't believe in cross training. How hard is it to train people to make key copies?!