josh was extremely fantastic! eager to help and make things easier for us. his services were…read moregreatly appreciated!

They should not be selling 25+ year old appliances. Got a 25 year old fridge that had exoskeleton…read moreof bugs in it and was dirty and smelled very bad. Will update review if this fridge being delivered today gets cold and doesn't make popping noises and no bugs in it. 10 stars for delivery service.

Kim Bauer helped us with color schemes to paint the exterior of our house. She has an eye for…read morecolor and just overall knowledge on swatches. She helped me to narrow down on over 30 color schemes that our HOA allows us to pick from. She knows how to joke around and give us enough input and wisdom from her own personal experience. Kim I appreciate your expertise and for giving us more confidence on paint that I never knew I should know about. I can't wait to start this obligatory paint project that I've been avoiding because of my cluelessness.

We went in to check out paint for a master bath project and had the good fortune to b able to get…read moreassistance from Danielle who is a professional color specialist She was a great resource and knows her stuff. She was fantastic to work with and we look forward to working with her again!

This store is incredible! I prioritize patronizing small business, and this is a family franchise…read more Normally it's annoying when sales associates come to you so quickly, but this is a new store for me and I was grateful for the guidance! The store has everything you need - but unlike Home Depot, things are organized intuitively. The options are pared down to things you may actually need if you're looking for the basics - no more wandering aisles like a lost puppy! The prices for the items we purchased were comparable to Home Depot - no markups! And again, the environment is much less intimidating. Extra points because they have a cute lazy shop cat who prefers to be respected LOL

It's been almost 2 yrs since my last review and thought it might be good to update. I've continued…read moreto receive great customer service here by everyone that I come in contact with. The 2 notable ones are Tracy and Dennis. Let me start with Dennis first. They remodeled their store and now the fasteners/nuts/bolts area has been expanded and I love this. Most of the time I come it's because I need some fitting that broke or something with something I have and I don't need 100 of them, just 1 or a few. All the Ace Hardwares are perfect for this and I've never NOT found what I needed. Dennis has helped me most of the time when I come, which isn't too frequent, but maybe a few times a year. He is always very patient. Sometimes it's with a project and he offers suggestions. Thank you, Dennis. Tracy is a newer person for me from the past year. I don't remember why I came in, but he was the person to help me. He's retired from his career and just wanted to still work, but not in a high pressured career. We've had some really great conversations. He is very personable and super, super helpful. I needed to fix my dripping shower faucet and asked him for suggestions. He gave me lots of sound advice, which all of them really helped me. Unfortunately this Ace did not have the parts I needed for my particular showers, but the advice he gave was invaluable and saved me hundreds of dollars. I was able to change out the shower spout, handle, shower heads with new stuff and all by myself. This turned out to be fairly easy, so I thought why not to tackle my master bath, that had similar shower fixtures. The master bath was a little trickier, and took a bit longer, but I was able to change all the shower fixtures minus the drains all by myself without incident and everything is working great. I did this back over 3 months ago and everything still works fantastically. Tracy did advise that replacing the drains was a bit more difficult. He didn't say don't do this, but the thought of having to perhaps replace plumbing and the showers did not appeal to me. So, the drains remained. I also wanted to change out the sink faucet in the first bathroom. He talked about the hard water deposits we have and how to replace the faucet. He showed me a tool, a sink wrench, to help me loosen and get into tight spaces. My husband really was the one that went under the sink to do all this. I am grateful. This was a bit more difficult than we had hoped because whomever installed the prior faucet really glued EVERYTHING down well, which required my husband to use a DeWalt cutting tool to get the parts out. Since the first bathroom turned out well, we also did the Master Baths both faucets - replacing them. Thank you, Tracy, for your guidance and direction in this, for caring enough to be specific to empower me/us to do these repairs to our home and saving hundreds in labor and not needing to call out a plumber to do all this. Both Dennis & Tracy are true assets to this Ace Hardware location. Thank you for caring about your customers and going above and beyond every time. God bless you and the rest of the employees here.

These folks are amazing! So helpful & friendly. Thanks to Sandy for offering to make us a window…read morescreen while we waited. She even invited us back to watch. I learned something.

Even thought they did not have the part I needed, they were the most friendliest, helpful group of…read morepeople I have met at a business in a long time! You have questions they have answers or may be able to point you in the right direction!

They do a great job matching paints and they have excellent service. I have been using them for…read morethree years now to make my cabinetry paints. They have a great selection of touch up materials.

Everyone at Painter's Supply was so extremely helpful with what I was looking for. They are…read moreextremely knowledgeable and were so kind. Needless to say, I'll be here for all my paint and Pinterest projects. Skip the shitty customer service at Lowe's and Home Depot and come here instead.

I have officially found to go place for those hard to find items…read more Lowes, didn't have it, Home Depot had it online but Ace Hardware had it in stock! From specialty car bolts, Armstrongs Once and done floor cleaner to my most recent purchase, Glisten's washer machine liquid cleaner. Sure, I could order from Home Depot online and wait or I could buy from Amazon but would have to buy two. I like to purchase just one when trying a product for the first time. I called ahead and they kindly confirmed that they had some on the shelf. I bought it, used it and now have a sparkling clean clothes washer all within a few hours. This chore is done.

I ordered the Masterbuilt 1150 Gravity fed charcoal smoker on sale for Memorial Day weekend. The…read moreRoberts store was able to deliver it the Saturday of Memorial Day weekend. I got a call on Friday from the store manager who asked if I wanted the grill assembled as well for no charge. I agreed and on Saturday they rolled up with a nice delivery truck with a lowering ramp with the assembled grill. I did the burn in on Saturday and cooked ribs and chicken on Sunday. Amazing service and the assembly of the grill was great, no scratches or adjustments needed. Very appreciated!

I love having this place right behind my house, they have a great selection of all your hardware…read moreand outdoor needs. Great employees, and good prices.

Matt is the bomb!!!! He has helped me a couple times now and has gone above and beyond to make sure…read moreI got what I needed and understood how to use the stuff I bought. I was actually closer to Home Depot but came out to this Ace because they are always so helpful and it's a nice community store. They have a loyal customer with me and will get all my recommendations.

Leaving a five star specifically for Brian in the paint department who was incredibly kind,…read moreknowledgeable, and made my Lowe's experience better. Last time I came in, being a new homeowner, I wasn't treated well. This time Brian was fantastic and absolutely deserves some sort of raise and he made me want to come back, rather than having to to match my paint like before!

I bought an LG washer from Lowe's recently. The delivery was great. However, once I started to…read moreuse the washer I noticed that it did not fill up with water correctly. I thought that possibly I just wasn't used to my new washer so did a few more loads over the course of the next 3-4 days. When I realized that the problem was with the washer I called Lowe's asking for a replacement. Who wants to spend $600.00+ and have a broken appliance. They basically said that since I did not put it on a Lowe's charge they will only take care of problems for 48 hours. They told me to call LG which I did. That representative was extremely nice. He said they work with a 3rd party repair company and someone will be out to look at the washer and fix it if necessary. What!!!!! I do not want a brand new washer that has to be fixed within days of purchase. What kind of garbage is that!!!!! At least LG was willing to look at the product. Lowe's washed their hands of it completely. That will be the last time I buy any appliance from Lowe's. Kiss my business good bye. Home Depot is right across the street! So now 4 days later no response from anyone. Still no resolution from LG. No repair person to look at the washer. At this point I just want a refund. Buyers beware!