I had done my research and was pretty sure what to get. I told the girl about my painting project…read moreand she recommended exactly what I thought. She also eas able to match my color card so that was good, I was the only customer in the store and she said come back n 20 minutes. Seemed excessive time but waited in our vehicle and it was 97 degrees So 20 minutes later I enter the store and was there about 5 minutes and saw no one. Next another customer came in and a guy came out and helped him then walked away to the back without even acknowledging me. I waited for a while more and now we are at 35 minutes to get a gallon of paint. I see a head pop up and inquired about my order. He didn't even ask what it was and says we are busy and are getting it done. I go back to the car and 10 minutes the later the girl who originally helped me finally came and got me. It took 45 minutes to get 1 gallon of Benjamin Moore paint and after the rudeness I don't know if I would ever go back.

We were asking a lot in trying to match paint that has been on our walls since 2004. My hub had…read morebeen to 2 other stores prior w/ less than stellar results and/or customer service. Third store was a charm-gentleman at this store was able to successfully match our paint, and we now have a friend in the paint business.

Who doesn't love a good bucket of paint?…read more Seriously, I know almost nothing about the stuff, but the guy at Spectrum was just the best waiting on me and my daughter today. She brought in a Pantone color guide, he picked out paint that matched it exactly, advised us on what brands and what they'd deliver, helped us pick out some detail brushes and provided advice on getting the job done. Everything we could ask for. He even had a decent sense of humor--not what you might expect in a paint store chap. The store is well lit and clean, inventory is stocked well and things seem easy to find. Someone cares. I recommend them. Would I come back and buy more? In a heartbeat. I keep hearing they're the best in town and now I see why. Drumroll... as the first to review them after likely being on Yelp for years, "Ladies and Genteeeeelmennnn, Spectrum Paint!" "Hello, knock-knock, anyone there???" OK, so reviewing a paint store isn't exactly as exciting as reviewing a fine Charcuterie, Speakeasy or the martinis at your favorite watering hole. Well, these folks are really nice and they deserve 5-stars. That's my review and I'm sticking by it.

I highly recommend anyone to stop in for all your painting needs! Joe and the staff go above and…read morebeyond to satisfy everyone to homeowners to large businesses! Great place to get high quality products and answers to all your painting questions!

Geeat quality product. The staff is excellent. Always knowledgeable about their products and what…read moreyour needs are. 5 stars

Stopped in for paint and was greeted with smile. Received quick friendly and knowledgeable service!…read more Worth a shout out!!!

I'm not a big fan of Benjamin Moore paint to begin with, but I started a project with some leftover…read morepaint and needed more. I tried Ace Hardware first because the people at this location are usually unfriendly, but Ace was out of what I needed. I went to Spectrum and they said the product was out of stock and took down my information for a special order. I called nearly 2 weeks later wondering if my paint came in and they had no record of my order. Turns out they had it in stock all along! Grrrr. I went to get it and asked for some kind of discount because they screwed up--a paintbrush, 5% off-- something for my inconvenience. They said it was a new employee and they don't give discounts for mistakes. I've worked retail for many years and this is such a crazy policy. I won't come here again and we'll stick with Sherwin Williams from now on.

This is our go to place for Benjamin Moore paint. The color selection for the brand is excellent…read more We have tried Ultra Spec 500, Regal, Aura, and Advance (used for woodwork). Ultra Spec 500 is definitely the best for walls. Regal and Aura are overpriced and tend to drip to due paint viscosity, so I wouldn't use these lines unless you plan on having your home professionally painted. Advance tends to drip as well, so you will need to practice if you plan on using it yourself. Otherwise, I would recommend hiring a professional painter to apply Advance. There seems to be some pricing discrepancies each time I buy in the store. Sometimes they will apply a painter's discount and other times will charge me full price. I have addressed the problem with the store manager on a couple of occasions. My only real complaint is they tend to ignore customers in the store unless they are professional painters. Of course, they make more money on these customers, but they should at least acknowledge a customer when he or she comes in and say how long it will be before they help them. I saw one woman sitting at a table for over 20 minutes without help. Not acceptable. I have gotten to the point that I just write my order down, place it on the counter, and then go to Einstein Bagels to get something to eat. By the time I come back, my order is typically ready.

OK. I might be biased because I am an Account Manager for Spectrum Paint, but I just had to point…read moreout how Jonathan went above and beyond the call of duty to take care of my customer. He came in early enough on a Saturday morning to take a rather large customer delivery before the store opened at 8 so he could be back to open on time. We have the best team members that go above and beyond on a daily basis, but I just had to point out this extraordinary effort. Good job. Keep up the good work.

Great place for quality paint at a reasonable price. Friendly helpful staff. Will definitely be…read morereturning for more paint soon!

Outstanding service at this new business to St. Joseph. The manager helped me choose the right…read morepaint for the job and even carried it to my car!

Exceptional service from Randy. We had a paint color we weren't happy with; he exchanged it for us…read moreno questions asked then helped us select appropriate color and paint type given our project. Having shopped at a few other paint stores, I can say this has to be one of the best when it comes to service as well as selection. They also offer flooring - carpet to tile - as well as window treatments. A great stop for your redecorating projects.

From the owner: Dugan's is where your dreams can become a reality. Dugan's is your source for flooring, tile,…read morestone, paint, wallpaper and window coverings in Mid-Missouri with design and installation services available. Our goal is to make your home decorating or remodeling experience exciting and stress-free by being available from design to installation, helping you bring your dreams to life.

Bought a DIY pool from Leslies Pool Store. Was told if ran into problems there were local…read moresub-contractors available. Well, the DIY pools are a little more than we could handle. So, we reached out for help to local store. No luck went as far as St Joe no luck there either. So reached out to the customer service line. Told them the situation. The said pool would have to be on a pallet and shrink-wrapped and shipped back. Did just that. Waited for shipping label in email. Never came. Reached back to CS and they said to give them another day to get it taken care of. Waited again. Nothing. Finally, after several days got an email back. Stating that the pool cannot be returned because it's been opened. Well yes, it has. We tried to install it as we told them we did. IM so irritated. $1600 + loss. Will never do business with this company again. Nor refer anyone to them for ANYTHING. Don reported to BBB and the FTC.

This store has the absolute worst customer service I have ever seen! The sales associates seem to…read moretalk you out any purchase through them, if it requires some leg work, or if is not in stock!