These people seriously need to consider how they handle their customers. No clue whether or not the…read moreold man who helped me was the owner or just worked there but he was in a foul mood when I got there and talked to me like I was some kind of kid. All I needed was a key made that my land lord already paid for earlier. When I mentioned this right as he was ringing me up, he proceeded to give me a lecture about why I didn't bring this up before the transaction. He knew someone was coming from my apartment complex and he could have asked. At least if he forgot, he could have been a lot nicer. This guy has no clue how to interact with people. I have heard similar stories from others in the area as well. Sorry dude I made you press two extra frickin buttons to cancel the transaction. If you live in the area, do yourself a favor and drive the extra time to either a Lowes or Home Depot where you get real customer service.

Best service i have received at any place like this. In big box stores you can't find someone to…read morehelp you. I was greeted at the door and helped the entire time! Awesome experience!!!

Menards is a random supplies store that has almost everything for your house. From clothing,…read morehousehold cleaning supplies, lights, furniture, snacks, food, and plenty more. I do love their sales from time to time and their rebate is a hit or miss for us. Sometimes it's good deal but you have to wait for months for your rebates. Overall, I like the service and the value here.

The paint team is always so helpful, knowledgeable, and kind. I come back because of the customer…read moreservice. They have an amazing selection of indoor and outdoor paint, so many colors, and price points.

Home Depot carries just about anything home-related you might need. The customer service is always…read moreconsistent and items are usually always in stock or available at another location nearby. Their online order pick-up system is nice. You can place an order and they will bring it out to your vehicle and help load it even. We purchased a new lawnmower and the ease of buying online and pick up was top-notch.

Horrible costumer service, Michael the manager at this location is very unprofessional & rude.read more

We spent a ton of money purchasing our 3 new garage doors. What a nightmare. First, we couldn't get…read morethem to take our money ans order them, they weren't sure how to do it. They sent some one and then she ghosted us and didn't know how to get us the financing we wanted. We did all the work. We waited for ever for the install which was subpar and done 2.5 months ago and never completed. The bottom seal is already pulling apart, the garage door sometimes goes down, sometimes not, and the fixtures have not all been added. The BEST part is being held hostage by the installer all day on a weekend- ALL DAY- saying hes coming at 8;00 am - then 10, then 12 then a little later then stop returning your calls or messages. Great way to do business Lowes. I'll take my old doors back please! Plus the new ones make a super scary grinding sound from time to time

We recently purchased a freezer from Lowe's on Boardwalk, KCMO which was delivered…read moreyesterday3/7/2025. We were supposed to receive an email link to rate the delivery service, which I never received. It may have gone to my husband's email? Anyway, Noel and Yerlin were the young men that delivered the freezer. They removed, cleaned up and took all the bulky packing materials so I would not have to deal with it. They made sure the freezer worked when plugged in. They removed all the tape from the door, and gave me the keys and owners manual before leaving. This attention to detail was particularly meaningful to me, as I am elderly and had recent surgery and would have been unable to do the things these young men did, especially managing the oversized cardboard. In my opinion, these gentlemen went above and beyond. Our expectations were exceeded with both the product and the delivery.

I don't recommend this place because they didn't have much inventory, the brands were cheap unless…read moreyou wanted to pay a ridiculous price and the staff was not very knowledgeable or helpful.

Everything from the Customer Service to the store hours any of that stuff they don't know how to…read moretalk to people. They never have what you want. The people are never there to work on your stuff and if there is somebody there, they don't really know how to do things. It's now called Waters hardware

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Rude and disgusting customer service. Avoid this place like the plague. They will rip you off, lie,…read moreand worse. Go to Home Depot, or a place you can TRUST. Place should be shut down an awful, terrible experience.

Excellent and well maintained equipment of all types. Great service from a friendly staff. Full…read morerange of Stihl equipment also. Fair prices!

Seriously, the folks at By the Blade are the nicest, most professional team in the business. They…read moredo excellent work and never stop helping. Can't recommend them highly enough.

By The Blade did a beautiful job for us. Chris, Shannon and the entire Crew were extremely…read morecourteous and very hard working. Chris and Shannon listened to what we would like accomplished in our landscaping, and wow...did it all happen! Everyone worked so hard, and did a fantastic job for us!! We highly recommend this Company and we thank their outstanding Team Members. Thank you all! Darrel and Linda