A groupon brought me here, and I think I'll stick with the hardware store in the future. I was…read moreignored when I went in to get paint chips. When I came back to get paint, the person wasn't very helpful when asked questions about brushes and didn't check the color's accuracy against the paint chip. Also, nothing has price tags, which makes shopping awkward. The only thing giving them 2 stars instead of 1 is that the paint was high quality. Covered in one coat, and I like the color.

I love being able to avoid Lowes and Home Depot, so this local paint store is right up my alley…read more They carry mostly Benjamin Moore, one of the best paints on the market. It is easy to access the paint samples and there is even a nice table/chairs where you can lay out your project. Another good thing to know is that they also carry wallpaper books The staff is kind of hands off, it is true, unless specifically addressed with a question. I think this comes from dealing with a lot of contractors and designers that already know their stuff. I LOVE being left alone with my own thoughts and I am not really into a baby sitting session. A few times I spotted a helpless customer trying to match some piece of fabric to paint and I helped them match it up real quick so they didn't have to wait for help. Another tip is that they sell large painted swatches and small paint testers. I am a fan.

I'm not a big fan of Benjamin Moore paint to begin with, but I started a project with some leftover…read morepaint and needed more. I tried Ace Hardware first because the people at this location are usually unfriendly, but Ace was out of what I needed. I went to Spectrum and they said the product was out of stock and took down my information for a special order. I called nearly 2 weeks later wondering if my paint came in and they had no record of my order. Turns out they had it in stock all along! Grrrr. I went to get it and asked for some kind of discount because they screwed up--a paintbrush, 5% off-- something for my inconvenience. They said it was a new employee and they don't give discounts for mistakes. I've worked retail for many years and this is such a crazy policy. I won't come here again and we'll stick with Sherwin Williams from now on.

This is our go to place for Benjamin Moore paint. The color selection for the brand is excellent…read more We have tried Ultra Spec 500, Regal, Aura, and Advance (used for woodwork). Ultra Spec 500 is definitely the best for walls. Regal and Aura are overpriced and tend to drip to due paint viscosity, so I wouldn't use these lines unless you plan on having your home professionally painted. Advance tends to drip as well, so you will need to practice if you plan on using it yourself. Otherwise, I would recommend hiring a professional painter to apply Advance. There seems to be some pricing discrepancies each time I buy in the store. Sometimes they will apply a painter's discount and other times will charge me full price. I have addressed the problem with the store manager on a couple of occasions. My only real complaint is they tend to ignore customers in the store unless they are professional painters. Of course, they make more money on these customers, but they should at least acknowledge a customer when he or she comes in and say how long it will be before they help them. I saw one woman sitting at a table for over 20 minutes without help. Not acceptable. I have gotten to the point that I just write my order down, place it on the counter, and then go to Einstein Bagels to get something to eat. By the time I come back, my order is typically ready.

I was somewhat warned about using this gentleman by a local wallpaper shop however I had already…read moreaccepted his bid to wallpaper two small spaces. He was quick but left paste on all my trim and surfaces telling me it would easily come off when I cleaned it. It took MONTHS. He was not cheap either. I cannot claim that he stole anything from my home (see other review) but it was curious that he "found" the paint for the trim in my laundry room and painted the floor trim behind my washer and dryer. Which we didn't ask him to do. Not sure if he was looking for a tip or just making it seem like he was working longer.. either way, the pricey wallpaper in my powder room looks "ok" but not the professional quality you would expect for the price we paid.

STAY AWAY! Gary Henson is a thief and if you hire him, HE WILL STEAL FROM YOU. Security cameras in…read moreour home captured Gary walking throughout our house, nowhere close to where the project was located, filming our home with his phone. He then went into our master bedroom multiple times, where he stole jewelry and used pliers to pry the diamond out from my wife's wedding ring. His M.O. is distracting you with asks to get him tools "he does not have" and then he quickly walks throughout your house while you are away. He also will tell you that you did not order enough wallpaper, so he has an excuse to come back and steal items based on his filming. We used him once before we caught him, analyzed our security videos from when he was there in the past, and realized what he was doing. When confronted and told of the evidence, he admitted to the theft. Again, if you hire Henson Wallpapering, HE WILL STEAL FROM YOU!

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Of late I've dipped my double-handed draw knife into the art of wood working, and Rockler has the…read moregoods! They've got nearly anything and everything an aspiring young wooden boy would need to get those elbows sweaty and oiled up. The assortment of random rare wood pieces was the most surprising, yet the board selection is formidable. I bought an ice-cream scoop kit that demands you build it a handle; made a handle for it out of some 25 year-aged osage orange I had sitting around. The kit broke in like 5 ways, so... I don't know, still a great place for wood working enthusiasts. Tools galore, they have so much to play with in there; honestly, first time in, and I spent more than an hour walking around and touching things. They also have a great email system set up, so sign up for that. The location is a little Narnia-esq, what with the lefts and the rights and the straights, and don't get me started on the parking. But worth it I'd surmise. Work some wood; it'll do you good.

Great service! This store is definitely an avid woodworkers dream but the staff still treats us…read moreamateurs with respect and thoroughly explains everything in detail... and in layman's terms ;)

If you're looking to buy paint there, no matter how much paint you buy don't go to this store. My…read morehusband and I went in there yesterday and asked for help three times and was refused by a clerk named Hussein.Then was cussed out by this clerk we experienced a terrible situation. Take my advice go to Lowes.

Horrible experience - extremely rude and racist. Receipt says Virginia but she said her name is…read moreVictoria. Another associate used both names too when I asked her name so something is not right at this store. Plus, my contractor had me pick up the stain and I ordered the wrong kind. We came to exchange and she was very short, rude and offered no discount or exchange. She chose not to be polite specifically with my non-white contractor while immediately changing her tune with the white customers who were next. Go to Lowe's instead. Their stain is made in the same facility and is half the price.

manny-think asst manager- did great white color match. took his time with off white oil based…read more very happy. used/bought duration interior oil based.

My issue was fully resolved and exceeded my expectation. I am completely satisfied with the…read moreresolution.

These guys were so kind and helpful! They went above and beyond. My gift card wouldn't work so…read moreDamon called the company himself to figure it out. They also helped me figure out what paint type to use because I only had the number.

The service in this store is outstanding. So helpful and patient. As a newbie to DIY home…read moreimprovement projects, I am most grateful for all their assistance. They have provided valuable recommendations not only for products to use but also on how to best use them. They are and will definitely be my go to for all my painting needs.

Their cinnamon is awesome. They have such a variety of spices all mixed up in all sizes of ounces…read moreso it's easy to choose a little or a lot. They also had great vanilla.

Very cool to see this 101-year-old store with the creaky wooden floors, and original wooden…read moredrawers! Huge, beautiful wind chimes!! and seeds. It smells like an Amish store, or like the spice store they used to have on Old World Third Street in Milwaukee! It is pricey though... But it'd be fun to make a gift of many tiny little bags of spices and nuts and things.