Arron does a superb job matching colors and providing excellent advice. Keep customer color plan…read moreon line for easy service if additional paint needed even in the future. Selection is top notch. Ask for any type/color and they provide excellent matches. Always find prices very competitive and quality top notch. Can't go wrong with Aron and staff. Highly recommend.

Star City Paint and Decorating has been our go-to paint store since moving to the Dayton area in…read more2011. We purchased a condo that needing lots of remodeling and painting and learned that you only want to use top quality Benjamin Moore paints when you want the best. And for guidance, Aaron at Star City is the go-to guy. Star City accurately keep track of all of your painting projects. Eight years later I wanted to touch up my front door -- Aaron had the mix formula at his fingertips and provided a can of perfect match paint. If you have a question about paints, colors, color combinations etc., Aaron and Star City Paint and Decorating is the place to go.

Love this place and the customer service…read more You can order and pick up same or next day, take samples home, get expert advice, have an incredible selection as well as color matching. Not sure what colors? They have in house consultations and in home consults available (limited availability). All the products you need, the advice you need, and all questions answered no matter how silly they sound out loud. And I have never once been made to feel it was an off base question. Perfect example of how customer service should be and how others should strive to replicate Value - tremendous considering the work and time saved when the correct products are used. Expert advice available for which product is best for your needs (I prefer the emerald line for interior)

I have done business with this Sherwin-Williams location for many years now and I have always had…read morean excellent experience! The store is very clean and well organized! The staff is very friendly and helpful! They don't mind pricing out every option for the many different levels of paint products they sell! We also love that they have complimentary coffee and tea! The Sherwin-Williams paint selection is absolutely amazing! There are so many great color options and some many different levels of paint to choose from! Whole Wheat (SW 6121) Mega Greige (SW 7031) are two of our favorites! We have also used their paint to create a movie theater screen wall and it works perfectly for a screen projector! They often run sales where you can save 30 percent off!

We just bought our home a year and a half ago, so we are new homeowners. Recently we had some…read moredrywall done in our bathroom so we had to touch up that tiny corner. The previous homeowners left all the paint they used for our home. Thankfully the color names were on the top bucket and we were able to purchase them at the store. Will assisted us and he was very patient answering all our questions and helpful. We had to run back home and get the type of paint and was able to call it in so when we got there, it was ready. Their product is quality and last a long time. I love the color. Also, they were able to put our purchase in their data base so next time if we forgot the name of the paint, it's already in their system. Besides paint, they sell accessories from paint brushes, rollers, tape and everything you need to paint your rooms/house. I know we will be back. We are thinking painting my office and bedroom which means we will need another gallon. Definitely a satisfied customer.

My lady and I just had some drywall repaired and needed some paint to finish the job. Luckily, this…read morelocation was just up the road from us so we could get everything we needed. Will, the assistant manager, helped us out big time with everything we needed and was very informative. It took us an extra trip to make sure we had the right color, but we were able to call it in, so our paint was ready when we got back to the store. Our paint was versatile gray in the Emerald brand and has a limited lifetime guarantee. I think we definitely got what we paid for and then some. You can tell it's high quality paint. Plus Will saved our color under our profile so we could order easily in the future. We'll definitely be going back before our next paint job.

Came back to Sherwood-Williams to get paint for our cabinets because their paint is what was…read morerecommended by the guy who was painting our doors to the cabinets. When we first walked in no one greeted us for a good couple mins but once they did they helped us out and I even had to have one of the sales reps talk to our contractor to make sure we were getting the right paint. I will say that it bothers me that since SW is the paint experts that no one really gave us any expert advice on what painting material we should buy. We were trying to figure out what type of roller to get and brushes and they didn't really have any opinions on it. They just said yeah that should be good.

Been here a couple times, usually Thursday nights, in grand hopes of a great weekend DIY project…read more To date, I haven't been disappointed. The price for a gallon of paint is more that your typical big box store, but you're paying for quality. The paint goes on smooth and you're not reprinting and repainting. On one occasion, I had already picked a color from a different brand. I showed them the sample and matched it with any issue. Another time there was a coupon out there that I almost forgot to get off my phone. I fumbled for a second to get it and the cashier had already taken off the discount, on his own, no questions asked. That's pretty good service! They also offer all the painting accessories you might need. And, they answer questions easily and without appearing your an inconvenience...no matter how many times you ask the differences in finishes!

The guys here are really nice and helpful! They have everything here you need for your first (or…read morenext) painting project: paint, rollers, brushes, liners, pans, and great tips and advice. They've also got the spraying tools too if you want to go fancy. The pricing is fair and often better than the home improvement stores nearby. They have a range of paints depending on your budget. We were painting to update our home for the market so the ovation line was just right. With the higher end paints for your home, they often have deals or specials so just ask. Gallon sizes, quart sizes, sample sizes ($7) and 5 gallon if you're doing multiple rooms and want to save $. They can match any color and that includes the pottery barn and restoration hardware colors.

The employees at this location truly care about delivering an exceptional experience with great…read moreproducts. Each time I go in, I'm always greeted and helped quickly. The employees answer all of my questions with patience and they really pay attention to detail. Definitely stop in if you have any paint projects on the horizon!

My wife bought 2 gallons of SAW7006 Extra White on the Sherwin-Williams expert's recommendation…read morethat it would cover a 10X20 shed. The two gallons was not enough and we needed less than a quart to finish the job. I asked to purchase a quart. Shelby told me that they didn't sell this paint in quarts. I told her that we bought from Sherwin-Williams for their expertise in estimating the volume and paint quality. I asked her if there was any other solution. She recommended another brand that would be close to my original brand. I told her that solution wouldn't work as I will look at it for the next 25 years. I asked her why I should buy from Sherwin-William if there was no difference than buying from a Home Depot. She told me to leave and said if I didn't she would "call someone." I assumed she was going to call the police. Stephaine, her co-worker, just laughed. As I walked out, Shelby told me to call her supervisor. I trusted Sherwin-Williams to help me with my paint needs only to have a shed that needs a little more paint. I guess I have learned my lesson on the character of your company. Sad. Dan Kinnett, SW city manager sent me an email saying he would be in touch. Never reached out again. I wouldn't recommend this store.

I received excellent customer service when I recently came in for paint for my front door. The…read morestaff identified the color, sheen and type of paint I had previously used on the door. I highly recommend buying paint from Sherwin-Williams in Kettering if you need quality paint and top-notch service.

It's ok. The formula for paint changes apparently... that's what they told us. So even if you know…read morethe name or color, it's not always the same. You kind of have to know the exact mix. Otherwise, it's convenient.

This Sherwin-Williams Paint Store is so convenient for me and I can get all my painting supplies in…read morea quick, 10 minutes round trip. I recently ordered a couple of gallons of paint and additional supplies online late in the evening on December 30th as I planned to paint a bedroom over the long, new year weekend. I was worried I might not be able to pick up my order until January 2nd but the team at this store came through and had my order ready by 10:00 AM on New Year's Eve. There was one hiccup as an item from my order was missing and I didn't realize it until I got home. Shame on me for not checking before I left the store. I returned right away and the staff corrected the mistake with no questions asked.

An amazing store and staff. Not only do they have great products; their service department is…read moreincredible. Three of us in a cul-de-sac just had the mobile service from the Springboro store come out and sercice 4 mowers. Oil change, oil filters, blade sharpening, flat tire repair; they did it all. The alternative would be to rent trailers and take them the store. It was awesome having the service done right here where we live. For sure next year we'll call and setup another service call. It was great and our technician was knowledgeable about all of our mowers; zero turn, lawn tractor, and walk behind. You won't be disappointed.

Went to Ace Hardware today to get a fuse to replace the one in my HVAC system after a severe storm…read morehit the area. I was not sure if the my fuse was bad and I could not find my multimeter to test it. Brought the fuse in and they tested it for me and confirmed it was bad for free. They had the fuse I needed and to get it going. Thank you folks at Ace Hardware in Springboro for your help today. Much appreciated.

Very need selection. Organized and staff is very helpful…read more My husbands favorite store!

Yelp limits the number of characters you can put in your review and this is one review that I could…read morenot leave out any details out of. I am so frustrated and upset! I rarely ever leave reviews; great, good, or bad...but this has to be said! I encourage anyone who shops at this store regularly or who wants to learn a little bit more about the company culture to read the pictures below, in order. And to be Frank, this actually involves two stores, and the online ordering system, making this a systemic issue with all of Rural King as a franchise. The culture promoted and tolerated within this franchise is disgusting and the lack of professionalism and business knowledge is wholly subpar. I genuinely have no idea how they are as successful and as big of a frandchise name as they are. If I felt this was a one-off, bad luck, special circumstance issue, I would not have made this lengthy review, but the entire experience screams of this being the cultural "norm", being accepted by employees (all the way up to management), and being a systemic problem within the entire franchise that needs immediate attention and swift correction. Thank you to everyone who reads the pictures of the full review below and I sincerely hope that this brings about some change within the company.