This store is marketed as a go-to for professional movers....we are not professionals at all, but…read morethe people working there were extremely friendly and helpful. We left with some boxes, packing paper, and bubble wrap to start our monstrous packing job, along with better direction to pack smarter not harder. This is now OUR "go-to" place as amateur movers!!

Great service! Tough parking/access…read more xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Last month, I took my son's certificate to practice medicine in Ohio to them for framing. the…read moreclerk who assisted me in choices for the mats, glass and frame was very helpful! Of course, we agreed to use red and gray for Ohio! When I went to pick it up, I was so excited and pleased as to the final result. The framer paid such attention to detail. I would definitely choose them again in the future!

Looks like it's under new ownership. They should have a remodel and restocking happening! They also…read morerent U-Haul trucks for the local Deer Park Dillonvale community. This has always been a great addition in my opinion. Staff is friendly. Let's support the new Owner Anthony.

I was in this store yesterday - looking for an item I thought they may have in stock. While looking…read morefor the item I was asked if I needed help. I said, "yes", and explained what I needed. He immediately told me he was out of it but he hadn't looked for it and seemed confused about what I was looking for - due to a language barrier, possibly. He then points to where he said it had been and says, "See, sold out." I said, "But that's says glue sticks (for glue guns) and I want a leather punching tool." He got irritated and said, "No, that's it. That's what you want." I told him I did not want glue sticks and thank you for his time. I went to leave and saw a clerk sitting at the register. She's eating a bag of chips and licking her fingers while I tell her what happened and asked if she knew if they had it in stock. She cut me off, while licking her fingers, and says, "I have no idea. Ask him." and points over to the paint area of the shop. It's at that time that the man standing there walks off and the man I already dealt with took over. I find the man that had originally been at the paint counter and tell him what I'm looking for. That it's a tool and they may not have it in stock. That it's on their website and told him what it does. Described what it looked like also. Then I told him what happened with the other man with the glue sticks. What did this man then do?? He took me to another part of the store and showed me more glue sticks. You know the kind elementary children use in kindergarten. I said, "I'm looking for a rotating leather punching tool. The kind for punching holes in belts and purse straps. The handle is like a pliers and the top has different size spikes that rotate." He then points to the paper hole puncher and says "That?" That's when I thanked him for his time and I left. I should point out that these were not teenagers. These were adults. Everyone was at least in their 60s. That was one of the worst customer service experiences I've ever had. It's absolutely ridiculous that not one person would listen to what I was looking for long enough to realize that I did not want glue sticks or paper punchers or maybe stop licking your fingers while someone is asking for customer service.

Barbie loves every part of me. She even Lovesac. But I don't think this is related to that…read more Fancy couches and futons at high prices inside the Cincinnati Mall, and this store can be found in a lot of suburban malls around the country because I guess these things are something that you can sell for quite a lot of money to rich people. So if that's your thing, look out for that. The high prices are the main problem. But nevertheless there you have it.

Whoever the tall blonde sales rep is, she was rude beyond measure! My niece was in from out of town…read moreand wanted to check out the Sac. She recently purchased a sactional online after coming to visit us several times and falling in love with ours. We called the store to verify hours before leaving the house to drive to the store. Once there, we were not permitted inside the store because we didn't have an appointment. If that's the case - WHY WERE WE NOT TOLD THIS WHEN WE CALLED? I understand all the Covid regulations etc, but communication to customers is seriously lacking. There is a sign posted on the door that said Max of 4 people inside. Ok, so there was 3 inside. I asked if my niece could take a quick look at the sac she was interested but wanted to check it out first had. We asked is she could just go in quickly to see it and the lady at the door went in to ask. When she came back out she said she was sorry but we couldn't without an appointment. The the lady inside proceeded to walk over to the door and say she couldn't hear her customers with the door open and she shoved the door closed. The poor lady at the door looked mortified at the rudeness shown to both her and us as potential customers. I wouldn't shop this store if you don't have to. Unbelievable!! I would go to another store or buy online! Just so rude and unacceptable.

Ordered an elfa Garage+ Lower Cabinet from ContainerStore online, picked it up at the Cincinnati…read morestore. Started assembling and realized the bottom Deep Drawer was missing. Contacted the store -- they just kept saying "you picked up everything." The store manager was supposed to call me back. Still waiting. Reached out to customer support online and they told me to deal with the store directly. Terrible in-store service. Customer support that doesn't support customers. Hard pass on The Container Store going forward. ‍ #ContainerStore #CustomerServiceFail #ConsumerExperience

This store is any organizer's promised land. I've always wanted to stop by this location and…read morefinally had a chance to this past weekend. So many containers! This location had many options for anything you need to organize especially in regards to closet organization. Half this store is dedicated to closets. I was in the market for collapsible crates for general storage purposes (groceries in the trunk of a car for example). I couldn't find any collapsible containers made of hard plastic - not like cloth or basket types of containers that I found in the store. This location did not have what I was looking for, but gave me tons of ideas for other areas of my home in need of organization. A lot of the storage containers seemed very expensive for what you're getting. I found these modular crates that would have been perfect for my needs had they been collapsible. However, 1 for $20? Ouch. I found what I needed on Amazon 3 for $29, collapsible, and the same size as what I found in this store. I will definitely be stopping by this location again in the future for general ideas and sizing, but will most likely shop elsewhere when it comes to pricing.

Went in after work to check out the boutique/supply side of the store to check out the supply…read moreoptions. Buzzed the bell since it was my first time visiting, and a store attendant who answered was extremely rude and impersonal-acted as if I interrupted much more important business and wouldn't even look my way. Very sad first impression.

We stopped in to visit and the woman who assisted us was very knowledgeable and friendly. They…read morehave beautiful items that you can purchase. They also repair pieces, accept custom orders and offer classes.

To be completely honest, this is my favorite BidFTA location that I've been to thus far. The BidFTA…read moreitems are well organized and the CR Deals store has reasonably priced household items, appliances, and tools. And I mean, very reasonably priced. There is easy parking by the door and the staff is friendly. It is in the same plaza as Home Emporium. Love this store!

This was the most disorganized place I have seen. I don't mean that it needs to be organized like a…read moremajor department store, but similar things could be in the same area of the store. It seems more for lumber and home improvement. I really didn't interact with employees, and didn't really find anything that I could see the value of compared to other stores. I probably will not be back.

For me Big Lots is a place to get some things for a lot less money that I don't expect to last for…read morea long time..but long enough to make it worth it overall. For instance..speakers, Christmas decorations, phone chargers, other electronic devices..etc. You spend less and it's great, but overall the stuff craps out or wears out pretty quickly. If you go in looking at your purchases like that, you'll be a lot less upset when it inevitably happens. I don't really trust the food they sell here. I'm sure it's fine..I don't know..I just..don't trust it..ha. The staff here is hit or miss, some nice and helpful, some not so much. This location overall is always well stocked and cleaned. If you're interested in making the kind of purchases that I have detailed in this review, then this place will work out just fine for you.

The cashier is the front of your business. Why they put a woman with a rude mouth, who does not no…read morehow to be discreet. Who stunk and her hands were so dirty is disturbing to me. My husband, myself and another customer left. You have to do better Big Lots. Don't tell me the price on a package could be wrong because of Diesel fuel. Smh