Great service! Tough parking/access…read more xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Last month, I took my son's certificate to practice medicine in Ohio to them for framing. the…read moreclerk who assisted me in choices for the mats, glass and frame was very helpful! Of course, we agreed to use red and gray for Ohio! When I went to pick it up, I was so excited and pleased as to the final result. The framer paid such attention to detail. I would definitely choose them again in the future!

Went in after work to check out the boutique/supply side of the store to check out the supply…read moreoptions. Buzzed the bell since it was my first time visiting, and a store attendant who answered was extremely rude and impersonal-acted as if I interrupted much more important business and wouldn't even look my way. Very sad first impression.

We stopped in to visit and the woman who assisted us was very knowledgeable and friendly. They…read morehave beautiful items that you can purchase. They also repair pieces, accept custom orders and offer classes.

This is a fairly new location in Middletown. Before it opened, I had to drive to West Chester to…read moreshop at Michael's so I'm thrilled they are here. I bought scrapbooking supplies today...a 14 x 14 storage case for all my scrapbook paper and a 4 x 6 photo case. My favorite purchase was a 48 sheet Orchard Hill paper pad for only $4.99. The store is very organized & the employees are helpful and polite. When I was walking up to the checkout, an employee rushed right up to check out my purchases so I didn't have to wait. Great service! It appears they have 2 self-checkout registers which is convenient. I've shopped online & they have brought my purchases out to my car - no charge. I'll shop here whenever I need crafting supplies.

Very need selection. Organized and staff is very helpful…read more My husbands favorite store!

Yelp limits the number of characters you can put in your review and this is one review that I could…read morenot leave out any details out of. I am so frustrated and upset! I rarely ever leave reviews; great, good, or bad...but this has to be said! I encourage anyone who shops at this store regularly or who wants to learn a little bit more about the company culture to read the pictures below, in order. And to be Frank, this actually involves two stores, and the online ordering system, making this a systemic issue with all of Rural King as a franchise. The culture promoted and tolerated within this franchise is disgusting and the lack of professionalism and business knowledge is wholly subpar. I genuinely have no idea how they are as successful and as big of a frandchise name as they are. If I felt this was a one-off, bad luck, special circumstance issue, I would not have made this lengthy review, but the entire experience screams of this being the cultural "norm", being accepted by employees (all the way up to management), and being a systemic problem within the entire franchise that needs immediate attention and swift correction. Thank you to everyone who reads the pictures of the full review below and I sincerely hope that this brings about some change within the company.

I always love a trip to Hobby Lobby! This location has plenty of parking and shares its lot with…read moremany other businesses. The store is always clean and organized. I visited last night to get Christmas craft supplies and the staff were running around making sure everything was in its place. They have amazing prices and then great sales on top of that! I love that Christmas stuff goes on sale BEFORE Christmas since you can grab a deal you can use that same year. They have awesome selection and I can almost always find what I need.

It took me forever to find what was wanted. It ended up being a 4' display. Way under-impressed…read more Also while I was inside, my catalytic converter was stolen. If you have to go to a store like this, try a better area.

Looks like it's under new ownership. They should have a remodel and restocking happening! They also…read morerent U-Haul trucks for the local Deer Park Dillonvale community. This has always been a great addition in my opinion. Staff is friendly. Let's support the new Owner Anthony.

I was in this store yesterday - looking for an item I thought they may have in stock. While looking…read morefor the item I was asked if I needed help. I said, "yes", and explained what I needed. He immediately told me he was out of it but he hadn't looked for it and seemed confused about what I was looking for - due to a language barrier, possibly. He then points to where he said it had been and says, "See, sold out." I said, "But that's says glue sticks (for glue guns) and I want a leather punching tool." He got irritated and said, "No, that's it. That's what you want." I told him I did not want glue sticks and thank you for his time. I went to leave and saw a clerk sitting at the register. She's eating a bag of chips and licking her fingers while I tell her what happened and asked if she knew if they had it in stock. She cut me off, while licking her fingers, and says, "I have no idea. Ask him." and points over to the paint area of the shop. It's at that time that the man standing there walks off and the man I already dealt with took over. I find the man that had originally been at the paint counter and tell him what I'm looking for. That it's a tool and they may not have it in stock. That it's on their website and told him what it does. Described what it looked like also. Then I told him what happened with the other man with the glue sticks. What did this man then do?? He took me to another part of the store and showed me more glue sticks. You know the kind elementary children use in kindergarten. I said, "I'm looking for a rotating leather punching tool. The kind for punching holes in belts and purse straps. The handle is like a pliers and the top has different size spikes that rotate." He then points to the paper hole puncher and says "That?" That's when I thanked him for his time and I left. I should point out that these were not teenagers. These were adults. Everyone was at least in their 60s. That was one of the worst customer service experiences I've ever had. It's absolutely ridiculous that not one person would listen to what I was looking for long enough to realize that I did not want glue sticks or paper punchers or maybe stop licking your fingers while someone is asking for customer service.

Recently came here for an emergency at one of my job sites and Ace was the place and they happen to…read morebe the helpful hardware folks that their commercials tell us about. This place is a small location and inside it was dead! I had three people help me out for a simple thing says it looks like there was nothing else for anyone else to do. The price is here were very cheap! I would have paid three times as much if I went to a big box store. This place was also pretty close to me too. Overall, I thought it was more so your typical Ace Hardware Store.

Jackson woods was extremely helpful while looking for a black stone grill for my wife and I. The…read morestaff was helpful and assisted me in my purchase.

Usually when I go in there, I get greeted everytime. I went in twice in one day and both times I…read morewasn't greeted which was odd to me then someone else came in and I heard them greet everyone else. Not sure why but it made me feel some kind of way. They do have great selection of goodies.

I really appreciate businesses that value excellent customer service, and this store definitely…read moredoes. Dee was friendly and helpful, and the store was clean, organized, and welcoming.