Jessie is great! Great attitude knows his products and is super helpful!! We needed assistance on…read morecolors mixing and darkening his knowledge was helpful and guidance was on target

Rare customer service of rude and incompetent. Gave name of paint and he described it. Got home…read moreand paint was drab green. Refused to make it right and insisted it was my fault. I'll go to Home Depot from now on.

I went to this location to obtain some paint adhesive samples. All of the items were bent at the…read moretop. The case they were in was very dirty and made it difficult to read the paint name because the paper had curled so badly. I got to the front to check out and with all 4 associates in the store (that I could see) no one made eye contact, no one took a moment to say welcome in or we will be right with you, nothing. Terrible customer service. While waiting in line, I had to listen to blaring Tejano music. Not everyone likes that kind of music, so it is very rude and unprofessional to have it so loud. That belongs in a warehouse, not in the ears of your customers. I spent 17 minutes in line for 4 samples. I got what I needed, but I was completely turned off by the lack of care for customers. I will use the other store on Memorial and Kirkwood. They were helpful, and the store was quiet.

Guess I came on a bad day. Service was not very good. 30 min waits. Price of paint is just soooo…read morehigh

I bought a sample and a gallon of Benjamin Moore paint from Memorial Paint & Decorating on 2…read moredifferent occasions, and they were nice enough. I decided to start using them because it seemed like a nice mom & pop type store, and I buy paint fairly often. Today, I went in and a young man/teen was at the desk and neither he (nor the older man that waited on me previously) acknowledged my presence for roughly 3-5 mins. I'll never come back and will make sure not to recommend them in the future.

Having bought a house in this neighborhood, I've been here three times now. I am very happy with…read morethe employees there. I can call in a big order in advance and it is ready when I get there. After only three visits they know my name, are giving me a discount and help bring the paint to my car. They were also very helpful on deciding if I should switch from acrylic to enamel as I was not very happy with how the satin acrylic paints were showing a lot of brush strokes on my built ins.

This place is the best. Always super helpful, don't even need to lift a finger in here, just tell…read morethem what you need and they take care of you! Wouldn't go anywhere else for paint needs in Houston

The people who work in this particular store are as nice as can be. They are highly skilled and…read morewill help you with a custom color if you need one. They will help you with the 3000+ colors they have available in their fandecks. In fact, from my house I have to pass another Benj-Moore store to go to Heritage Benj-Moore. Friendly service makes all the difference.

Great interaction today at my local home depot. I purchased a Ryobi vacuum about a month and a half…read moreago, and the battery was no longer working. I brought in the vacuum to exchange without a receipt, but the item no longer existed in the system because the manufacturer changed the package to include additional items. Steven and his manager were able to help find the original store receipt in their system and I was able to re-purchase the item with ease. Thank you!

Getting paint here is the worst thing to do. One lady, Yaline, literally walks everywhere, takes…read moreher sweet time, and ignored another guy and I waiting in line to help 2 ladies who just walked up. She then acted like she didn't know who was here first, even though both of us were waiting for 15+ min in their designated waiting line that has signs and outlined in yellow. I had to engage her and ask if she can make 1 can of paint, which I already had the color ready and a picture of an already made can. If I didn't engage her, I guarantee you she would have ignored me for another 20 min. The lack of service in the paint department is ridiculous.

I have been using Heritage Paint for over 5 years for all of my painting needs. Every room in my…read morehouse is painted with Benjamin Moore paint from Heritage Paint. The owner and employees are helpful and polite. They have managed to match old paint colors for me. They recommended Benjamin Moore Aura Grand Entrance Gloss when I wanted to repaint my front door. It is specially designed for things like front doors. I don't have a storm door so the paint needed to be able to handle Houston's weather extremes - from rain to humidity to heat. I am pleased to report the Aura paint has held up beautifully!

Good convenient location. Part and product selections are similar to those from Home Depot. Their…read moreassociates are sometimes hard to find when you need help

What a horrible experience. Wanted help with an electric oven... Asian guy nakishima or something…read morelike that was so lazy... all he did was hold down the floor while the other teammates came out and answered my questions. Seriously who hires these people. He is LAZY!! The only person that helped me was the older guy in the door and window department. Even assisted me with different parts that I may need for. Project. Service just isn't what it used to to be anymore... the one that really bit the dusk.... Was chunky girl!! At the checkout!!! She wanted me to take my cart outside. Why don't You take the cart outside!!! Do something!!! Move!!! Unbelievable!

This is the go to spot if you have anything related to do with epoxy, concrete floors, or concrete…read morefinishes. General Manager is a pro's pro when it comes to knowledge and information + they have availability here

My job always takes me to different places and being on the remodeling industry I go to all…read morematerials purchasing stores. This was my first time at this Sherwin Williams location and it was okay. Went in found color we had to order, luckily there was only one person ahead. Did my order went for some complimentary coffee and my order was ready. Paid and guy who was on counter loaded paint on my vehicle. I liked that it was quick and I was on and out in less than 15 minutes. The only thing I would recommend is just a little bit more approachable customer service.

The service from Jay and Nick were phenomenal top-tier customer service!!! These men were very…read morehelpful with answering questions and prompt customer service at checkout. I absolutely recommend this location, they have beautiful plants and abundant lush green trees with ample fruit selection. If you are looking for a lovely and healthy fruit tree this is the place to be!

I always drive by this place but had never stopped in. Recently got into gardening and wanted to…read morevisit a new place so I figured why not. Plus once I saw they were dog friendly I was more than happy to add this to my weekend errand list since she could tag along. We were greeted as we walked in and asked if we needed help. We weren't looking super hard for anything in particular but did mention I'd like to find butterfly pea, but it wasnt something they had. Not surprising and didn't affect the overall experience. Jared is who came over and helped us and explained a bit about how they care for their plants and what services they offer. And even took down my number in the case he hears about how to get that plant. Told us they hold events there, so I'll have to look into it! I did really like how they had a dedicated room for indoor plants, not alot of places have that. I ended up getting a peace lily for $10 and shes still looking great 2 weeks later. We were also given a jug of their moon juice which we've just started using for most of our plants, excited to see if it does really help out. I wasnt quite sure if theyd be OK with my dog being brought into the indoor plant area or the office area where you go to pay but they held the door open for her and gave her her space. So it set a really good impression. This place is definitely where I'd go if I had my own property and want working with a blank/empty space. Compared to other nurseries you'll find much bigger plants/trees here.