I work too har for my money to get treated like trash. After being greeted by an empty store and…read morewaiting 12 minutes for the employees to wrap up their conversation in the back about chipotle (not working mind you, just standing there) the guy who helped me literally rolled his eyes at my questions and seemed generally put out to even be helping me. Even the other customer in the store at the same time said "wow, great service here" (sarcastically, just to be clear) as I walked out. I get it, I'm not a big contractor but spending a couple hundred dollars on paint is a big purchase for me. Moral of the story is Lowe's has sherwin Williams colors at half the cost and employees that are helpful and friendly.

This store has an incredible team of hard-working professionals. They know paint and they will go…read moreout a way to help you work through your next painting project. I highly recommend visiting the store!

Went to this stinky store and there was 2 employees helping customer curbside because they are not…read moreallowing customer in due to the virus, I gave them my phone number to purchase and name of my company and they could not locate me in the system after 20 minutes! They claim they tried different accounts and could not locate me- Sherwin Williams really needs to re-think how they do business! They make it so difficult to locate an account especially if their employees are not willing to go above and beyond..... this is crazy they couldn't assist me

I'm a contractor and this is hands down the best place around! Always helpful and have what I need…read more Kevin and rest of the team are excellent at customer service as well!

5-stars for AMAZINGness. Awarded large project and completed on time and under budget. Highly…read moresatisfied with quality of workmanship and professionalism. Will be a repeat customer and recommend to others.

We were referred to Jared by a realtor friend of ours. After checking out his online portfolio (go…read moretake a look) we did not hesitate to call Jared. On the phone and in person Jared is great to work with. We were pleasantly surprised when he quoted us a price that was MUCH more reasonable than what other companies had given us. He was patient with our requests and making sure we were happy. Jared was on time, neat, and did a fantastic job. He completely exceed our expectations with wonderful detail and precision in his work. Do yourself a favor and contact Jared for your indoor and outdoor projects.

Clean, easy to navigate website. Friendly salesperson. That's pretty much where the satisfaction…read moreends. I wish I had done more research before hiring them. I didn't realize this is a franchise that just anyone with enough money can purchase. To start - salesperson met on site and was very friendly and provided a competitive quote. I agreed on the spot and work scheduled to paint exterior trim and re-stain fence - and color-match both. When the "crew" showed up to perform the work...the two people (man and wife) were not exactly what I was expecting.... Nice people, but not what I would call a painting crew. Since the "project manager" was very rarely around, I also could not communicate with the "crew" because of a language barrier. The project manager was a nice kid. Kid - being the operative word in that sentence. Obviously had no experience or training. I was clear to him that my pointed questions and aggravation wasn't personal. That said, I swear he woke up one day; put down the game controller and decided to be a project manager. (EXAMPLE) When I pointed out OBVIOUS areas of my fence that were missed during the staining, I was informed that there would be additional cost for more stain. Of course I corrected that line of thinking, but really...should I even have to go there? I pointed out that they didn't stain the top of the wooden fence - and then had to have a conversation to convince him that the top of the fence is still part of the fence. I am not joking. That was a real conversation. (EXAMPLE) The salesperson told me that they would color-match stain and paint. Project manager asked me to make a trip to Sherwin-Williams in the morning so that I could choose the right color. What??!! Rarely were appointment times met. The "crew" showed up on time, but the "project manager" - that was a different story. I was so concerned about the completion of this project that I took off work on the last day - just to micro-manage the "crew" by using as basic an English language I could muster. I only hope that the paint applied to the exterior trim of the house lasts - as well as the staining of the fence. I would do the work myself - before hiring this team ever again. I have better ways to spend $5100. I'm displeased with the lack of professionalism; the fact that I had to constantly point out obvious areas of missing paint/stain; the inability to communicate effectively with "crew." Do not be fooled by a great website and friendly salesperson. I see some of these reviews received a response from the business manager. I would greatly appreciate a phone call from this person. I can provide greater detail of my experience. Thank you.

Michelle did a fantastic job communicating throughout the entire process from the introduction to…read morethe final walkthrough of painting the Bartonville Town Hall. They worked around our meeting schedules and did a great job. They also cleaned up completely when done.

Cash and his team did an amazing job with our outdoor and indoor painting. Cash was very detailed…read moreand communicated throughout the whole process. His team worked hard, efficiently, and with good attitudes. Highly recommend.

Used their services for 2 different smaller projects. Mostly exterior but also interior. Saved my…read morewood windows. Definitely will use again.

Excellent knowledge of plants. Did landscaping work 9 years ago and I want them to redo some old…read moreshrubs Lynda & Jim Garrett

Hidden Gem! After shopping and buying many plants from larger, more expensive and marketing focused…read morecompetitors, we finally found Hartwells. Knowledgeable help, great advice, and quick service. On top of that, superior value with more than fair prices and lots of DIY sizes options amidst exceptional value for larger specimens that include the cost of planting. I wish we'd found Hartwells years ago.