You've heard the jingle, "Ace is the Place...", well the Westlake Ace Hardware really IS the place!…read more It's hard to beat an old-fashioned style hardware store, one that while you are walking around you have seasoned professionals walking up to you and ask how they can help you. One where you can actually ask for advice on a project you are working on and deepen your perspective on the project. THAT is Ace Westlake. I came here today and really enjoyed my visit and discussing my project with them. They really did add the perspective I reference and that has me taking a step back before moving forward, just to make sure the direction I move is the way I want to go! While there for my project I noticed some "Managers Special'" shelves and yes, I bought a few things I probably don't even need, because the price was so good!

This place might have a nice remodel but the help sucks! Employee walked by me 4 times and never…read moreoffered to help! Impossible to find anything! Headed to Lowe's

Nick was super helpful and helped me sort out an issue I experienced in my.pen turning. Very…read morepatient and professional. Great selection of turning tools and other projects. It was another good experience for me at this longtime favorite. Thanks also to Brett the manager. He was swamped but helped out along with Nick.

Went in recently to make a purchase, was not wearing a mask as I have a medical exemption. A lady…read moreapproached me and demanded I put on a mask or leave, not in nice way either. I told her that I have a medical exemption and she said they don't recognize any exemptions and to leave. This could have been handled without such a degree of rudeness. This employee has insured that I will never shop in that store again. You can't go around violating the Civil Rights Act of 1964.

Mark and Tyler were simply the best! They were quick, careful of surroundings, kindly informative…read moreand above all the most polite. Great service and positivity can be hard to find these days. I'm very grateful they were the team to help us with our request. 10/10 would recommend.

I came into Ace looking for a replacement lock for a filing cabinet. I was greeted and offered help…read moreas soon as I walked in. One worker was very helpful and creative trying to help solve my problem. He gave several options and was patient as I thought them through. In the end, he gave a solution that I would not have thought of and worked very well. The prices were reasonable and excellent customer service.

If I'm in town I always go here for my hardware needs. Much rather go here than a big box store any…read moreday. The people here are super nice and friendly!!

I needed American Canvas for a small project. He and his crew we very professional. They have a…read moreclear sign on their hours of operations. I was able to secure an appointment and made sure to call to confirm on the way to shop. Carl has been in this industry for a long time. He was able to give me options and different price points. I was ready to buy and did not want to haggle. You can see the quality in his work. He's not the cheap guy on the block but you get what you pay for. Top quality work. When I get another project I will be back. Thank youu again

Carl and his crew installed a pool cover for us in October. It started collecting water and…read moresagging and he said "floats are free" but he never sent me any floats or let me pick them up. He is always too busy. My wife and I took the cover off for the summer and I asked him over text if I need to lubricate the anchor screws before tightening them down. Then he went crazy and replied "Look mother fuc****! Don't fuc**** text me or call me again. Call my god damned office if you need help." What type of owner talks to their customers like that? Don't text your customers from your personal cell phone and then cuss them out for texting you back.

Great service. Store was clean and organized. Staff is friendly and helpful. I was able to buy the…read moregenerator i was looking for.

Called the Bedford, TX store to see if they had the TrailerValet XL in stock. Employee answered…read morethe phone and I asked they had it in stock. Gave him the name of the item. He said he would need the item number because he didn't know what it was. While he was on the phone with me, I went out to their website to get him the item number. Then he told me to call him back when I find it for him. What lousy customer service. He just lost a $800 sale. OMG how does this store stay in business. This guy didn't lift a finger to help a customer and make the sale.

In and out within 5 minutes. These salesmen are like vultures. Even the women are aggressive…read morerunning after us while we were looking around. There were two salespeople fighting over us throughout the whole store. We had to just give them an excuse saying it was too much money just so they would leave us alone. On the way out one of the Mexican ladies was talking crap about us saying "2 cheap Americans" while the others laughed, thinking that I didn't speak Spanish just because I initially answered her in English. Stay far away from this place. Everything in here is a different brand that they've bought and price gouged the heck out of it. Would not recommend at all.

I ordered a bed from this location and picked a date for the bed to be delivered the following…read moreweek. I was told there was no delivery time estimate, so I would have to make sure someone was home all day, so I took off work. Around 6 p.m., I called to get an update on delivery since it was getting late. I was told that the delivery drivers delivered all the way up to 10 pm and was ensured that they we're still coming. It's currently 1230, so I'm assuming that they are not going to come, and I just wasted a whole day. I'm not going to miss a second day of work. Communication is worse than terrible cause It doesn't exist. Completely unprofessional.

We had our refrigerator go out had a repair guy tell us it would be worth it to just buy a…read morereplacement. He also recommended going to a family owned business instead of getting an appliance from Home Depot or Lowe's. So I did my research and came across Best Appliances and we headed out and took us maybe 40 minutes to pick what we liked and signed sealed and delivered next morning. Plus they took away the old fridge which was a huge plus. Thank you Edwin for making this a no hassle process. P.S We got a great deal on a great fridge on top of everything else. Highly recommend

It's insane that people still buy appliances at Lowe's or Home Depot. This local business is run by…read morea friendly and professional gentleman named Edwin, who maintains a large selection of appliances that are priced competitively. Not only did we save money by going with Best Appliances, but we received the best customer service, delivery, and installation of any appliance we've purchased in the last 15 years. As my previous reviews may indicate, I can be extremely hard to please, and Edwin earned a perfect score from me. If you are local to Denton and buy your appliances anywhere other than Best Appliances, you're doing it wrong.