Mr Finley and his crew at Jabo's Ace Hardware offer superior customer service on every visit. That…read morei'm not wandering around acres of product looking for assistance makes my day!

Great store, friendly environment, clean, and well-stocked inventory. I'd been looking all over…read more(even online) for particular cabinet hardware and only found an online shop selling each piece for $19.95. I found the same parts at Jabo's Ace for under $6 and under $8 each. Unfortunately for anyone else, I bought out their stock. Fortunately for me and everyone else, store manager Michael Finley is ordering more! Great place - so glad I stopped in; I will be back. Now sing it with me, "Ace is the place with the helpful hardware folks!"

recently got a bag of victor bully food an day one my dog shown signs of diahrrhea and discomfort,…read moreso I had to stop feeding it to him immediately. i thought it was the food changeat first but i looked up victoran they have a history of Salmonella

Love the ancient nature of this outlet. Also love the variety and prices for the many spring…read moreveggies and plants they sell. Inside the store, it feels like a fun treasure hunt as I discover their huge range of pet and livestock supplies.

I purchased a lot of tiles on 7/2/2025, including 32 pieces of POR 12x24 EMILIA POL SKU 101156222;…read moreThe total of the order is $2934.47 The Floor and decor should give me the exact same tiles of POR 12x24 EMILIA POL But when we install, the tiles have 2 different colors - white and yellow backgrounds. See the photos, the top 3 line tiles are white, all the rest tiles are yellow! I went to the store where I purchased the tiles, and the manager said he could not do anything. I lost $1500 labor to redo the entire left-side wall, including removing the installed tiles, replacing the hardy barker board & red guard, and installing the tiles again. I also lost 8 pieces of the tiles (materials), $90.76 total. I would like Floor & Decor to contact me back for this loss, since it is completely their fault for giving me different color tiles!

This flooring company has exceeded our expectations. From the salesman Ernie to the installer. They…read morehave gone above and beyond what you so often get with business today. Thanks for a great experience. Eddie and Debbie

Exemplary service at Ace Hardware in Justin -- especially from Miguel!…read more I brought my trimmer in because I needed a small replacement part. I showed Miguel a few pictures of what I needed, and he wanted to make sure he understood exactly what I was looking for. I mentioned that I actually had the trimmer with me in my truck. With a grin, Miguel said, "Well, let's go take a look at it!" We walked outside, and before I knew it, Miguel was carrying the trimmer back into the store for me. He took it to the back and discovered they didn't have the part I needed in stock. But here's what impressed me: Miguel didn't come back and tell me he couldn't help me. He found a solution before he ever told me there was a problem. Once he figured it out, he wrote up a ticket, handed it to me, and told me to head to the checkout while he took care of the trimmer. I paid, and when I got to the front, Miguel was already there waiting for me with it. Then he offered to carry it all the way back out to my truck! I assured him I had it from here... The entire transaction took less than 10 minutes. That's what great customer service looks like--friendly, proactive, efficient, and focused on finding a solution rather than explaining why something can't be done. Miguel, along with the other staff members who helped me, absolutely lived up to the Ace Hardware reputation: "Ace is the place with the helpful hardware folks!" Outstanding job, Miguel. This is exactly how you earn a loyal customer.

On May 24th I decided to purchase a Weber Grill from Ace. An E335 Weber Natural Gas Grill, Weber…read moreGrill cover, Weber Griddle totaling $1,674.89. Learned the Justin Ace Hardware was the closest store that had this grill in stock. Great fairly close should be simple. It's been anything but simple. Originally, I was under the impression the grill would be delivered on Tuesday, May 26th but as the order processed the delivery changed to Thursday, May 28th. I received no communication from Ace with any updates so I called the Ace Justin location and learned my grill was ready and it would be delivered in a few hours (Thursday morning). I also learned though that the Weber Griddle wasn't ready as it was in route to be delivered the next day. I learned the Ace Rhome location had a griddle and asked if they could stop and get it and as it would prevent a trip the following day. Great everything is lining up perfectly. I asked the guy the condition of the grill and told him I was pretty picky. No scratches or dents and to inspect it closely. He assured me it looked great. The delivery guy arrived within just a few hours and I joined him on the truck to give the grill a go over. It was super noticeable that it had scratches on the stainless area near the knobs, directly in front. I grab some stainless cleaner to make sure and sure enough it was "damaged" and I simply explained to the delivery person I couldn't accept it. He indicated they had problems with the guy who does the assembly but that he was friends of the owner. I'm not sure how the scratches got there but knew I wasn't buying a Weber grill for $1,700 that was damaged. I ended up calling Andrew, a manager and explained the situation. The driver was on the phone with another manager who insisted the Entire order be returned. Andrew apologized and the driver left with all 3 items. The next day the credit had not been processed. I called and spoke again with Andrew the next day and he indicated I needed to cancel the order via their online platform in order to get the credit. Great, signed on with him and canceled the order. Received a notification that it would take 1-2 days to process the credit. What? Ok no worries. 2 days go by and I call their web team since I placed the order via Aces Website. The CSR called the store, confirmed it had been returned and explains it would take 7-10 days for a credit to post. It was at that very point I became upset and asked to speak to a manager. He indicated I would need to speak to the store management team. What? I requested that he call them and get them on the phone so I wasn't going back and forth. I waited on hold for approximately 15 minutes until someone at the store jumped on. I believe his name was Mike. He indicated the issue was with the griddle but he was taking care of it and I should see the credit post shortly. Nope. Here I am and it's the weekend and no credit had posted to my American Express. I've already purchased another Weber Grill from Lowe's and it will be delivered on June 6th. Fingers crossed. I went with the Weber stealth model to avoid the unnecessary scratches to the stainless steel even though I just had a new secondary refrigerator delivered and Lowe's did an amazing job. Every step was communicated and they were on time, professional and best part no scratches. I like to buy local. But it's times like this where you learn a lesson. ACE Justin...DO BETTER! All this was unnecessary....

I purchased 4 gallons and was sold a gallon of really old paint. This was the second bad experience…read morewith Farrow and Ball.

Love the paint here. The staff is great and very knowledgeable about their products and paint…read morefinishes. I have the Pitch Black in estate emulsion and it's beautiful. In my humble opinion, it is absolutely the best matte out there. Feels very luxurious and warm.

Great service. Store was clean and organized. Staff is friendly and helpful. I was able to buy the…read moregenerator i was looking for.

Called the Bedford, TX store to see if they had the TrailerValet XL in stock. Employee answered…read morethe phone and I asked they had it in stock. Gave him the name of the item. He said he would need the item number because he didn't know what it was. While he was on the phone with me, I went out to their website to get him the item number. Then he told me to call him back when I find it for him. What lousy customer service. He just lost a $800 sale. OMG how does this store stay in business. This guy didn't lift a finger to help a customer and make the sale.

Candice and James was amazing on delivery. Store manager was very helpful and delegate in word for…read moreword on the lease agreement. Would recommend this store to everyone who needs furniture or appliances.

I was so excited to see that a Benjamin Moore paint store recently opened up in Murphy! Benjamin…read moreMoore has always been known for their high-quality paint, so having a location nearby is a dream come true. I stopped in over the weekend to grab several paint samples because, admittedly, I'm a little indecisive when it comes to picking colors. After trying a few at home, I still couldn't make up my mind -- so I went back today and picked up four more samples. Each time I visited, the staff was super friendly, knowledgeable, and patient with all my questions. A special shoutout to Jacob, who went above and beyond by carrying my purchases out to my car for me -- such a kind and thoughtful gesture that you definitely don't see at the big box stores, where you're lucky if you can even find someone to help you! Overall, my experience was absolutely wonderful. I HIGHLY recommend checking out this new Victory Paint Benjamin Moore location if you're looking for great products and even better customer service!

Victory Paint, based in Murphy Texas was the standout partner in our recent home project. Daina has…read morean incredible gift for visualizing what will work, even when I wasn't sure myself. Her color guidance completely transformed our main living areas and tied our whole home together beautifully. She stayed responsive throughout and coordinated seamlessly with the Phillips Home Improvement team. So glad Daina & team cover the DFW metroplex!