Our horrible Samsung refrigerator went out recently. We went to Home Depot and worked with Rick…read moreCooper. He was very helpful. We told him about a bad experience with Lowe's. It took us one month to get the dishwasher delivered and installed. That was unacceptable. Because of that poor experience, we chose Home Depot. On the 20th of April, Rick sold us a LG, dual ice maker, 4 door refrigerator. It was delivered and installed on 4/22/26 at 9:30 AM. Our old one was taken away. From the salesman to the delivery and installation guys, it was an stress-free and pleasant experience.

Only reason I tried Home Depot over Lowes or Ace this time was because I was given a gift card and…read morethis experience proves why you should never go to Home Depot. Placed online order for pickup of mulch etc. two hours later received email & text notifications order was ready for curbside pickup. Upon arrival an hour after I was notified, I followed online instructions to notify them to load my order. 20 minutes later and watching multiple employees just walk by and look at me then go back to playing on their phones, I went in to customer service. Three ladies working at desk. Only one customer being served in front of me in line. The other two saw me but never greeted me or asked to help. Ten minutes later, it's my turn and I tell them I've been waiting in pickup for 20 mins. The lady looks at her machine and says "sorry. I don't know why I didn't see this". She walks around confused and asked other ladies for help and comes back to tell me to go to Garden center and show them a barcode she handed me. I pull around to the Garden center where they told me and nobody was there. No order in sight. I walked in to the young girl at register (who was recording selfies) and explained my situation and asked where I needed to go. For 10mins she struggled on the computer, her cell phone and even my cell phone. A long line formed where other customers were badgering me because I was waiting on the girl. She looked at me after 15 mins and said "none of my stuff is working and I can't call anyone. G to customer service" where I just was. At this point, after an hour struggling to pick up and online curbside order, I walked back to customer service and ask for a simple refund. After struggling at register for 10 more minutes, they tell me the system is down and can't process a refund. I asked for the store manager several times. After 15 more minutes, not a single manager appeared or responded. Several employees attempted to help but none of them knew what to do and seemed to be annoyed with me and my issues. After almost 1.5 hours, I gave up and told them to load my order so I could leave. Again, they could not find my pending pickup order so they had to run all over the place to fulfill the order like I just asked for it.

Went back and took my wife and she enjoyed the garden items that they had. We enjoy the short…read moredrive up there and the down home treatment we receive by the staff.

Great staff, very knowledgeable and helpful! The store is very clean and organized as well.read more

The Point of Sale system is out of date…read more At checkout, I told the cashier I had a $10 off coupon on my phone and did I need to go get it to complete the sale. She asked for my phone number and found my profile. She didn't say "Yes, I need to see the coupon". I assumed (shame on me) she applied the $10 off. I load the plants, look at my receipt and the $10 off was not applied. She applied a different discount which was less than $10. I walked back and by now there is a line. In order to apply the coupon, she had to return all the items (enter each one) and then ring the sale again. I will not be back to the Denton location.

Beautiful flowers and plants!!! Outstanding service!!! Nathaniel was so knowledgeable and helpful…read more The staff gave me a great discount for my birthday!!! You won't be disappointed with Calloway's!!!

Every time I come here I'm always greeted with sincerity by the staff. Their candle selection is my…read morefavorite spot.. but I'll a candle crazy person. This time, I made sure to check names as I was shopping of those who asked how I was doing or if I needed help, and I can mention Jared, Jasmine and Clement. All of them were so helpful and really made my experience in the store a pleasant one.

Absolute garbage store. Our brand new tree stopped working the day after Christmas and we returned…read moreit only to only get the sale price reimbursement which was $160 than what we paid. This was due to their return policy not stated anywhere. Horrible cheap Chinese garbage. Will never go back.

Friendly, knowledgeable people. They go out of their way to help people out. Parts orders arrive…read moresame day or next day at the latest.

So I take my car to an auto shop to have my alignment done and it turns out there is much more…read morewrong that just the alignment. Basically after parts and labor it would possibly run me over $700.00...............yikes. not fun and not in the budget. I show the info to my neighbor and he says to get the parts he'll fix it for me. I make a call to O'Reilly's and they have two of the three in stock and can have the third part the next day. I've been to this store a number of times and they are always helpful and they almost always seem to have what I need. Plus they say on the phone that they will price match if you find something cheaper elsewhere. That's a good thing to know. Hopefully my car problems will be fixed soon, but I know that I can make a quick run over to O'Reilly's and I'm sure they will have what I need.

The guys at Apex is top notch...Big thanks to Angel for assisting on getting the correct water…read moreheater for my old one that went out. He researched and got be the best deal!!! I will be using these guys more for sure.

if you need any plumbing supplies and or how-to help , i higly recommend this is your place …read more.... not only was the part i needed cheaper than home depot , the sales representative went over in detail how to correctly install it .....

Helpful competent staff. Good selection of equipment and easy to swap out CO2 and N2 tanksread more

This store may have the single worst customer service I have ever experienced. I was treated like…read morean idiot for asking questions and he made a total fool of himself. They lost a sale and I will strongly advise anyone else to find a different company to spend their money with.

I like this staff bc they are honest & they look into my questions & always reply back with an…read morehonest answer! Their service totally suffices all my service merchandise inquires & a look ways very honest! Great work fellas! See you all soon!

Been here several times and they are always great. A big shout out to Vic for his knowledge and…read morekindness and for changing my battery for me.