They carry some paint brands and specialty paint that you won't find at big box stores, similarly…read morewith some other items, which makes it worthwhile to check them out the next time you're doing some painting or a DIY project. Associates are helpful, but not pushy. During busy hours, parking could be challenging.

I go there for my electrical needs because I know they will have it. When I walk in, I am greeted…read moreby one of the employees to help me. If he can't, he refers me to the owner. I would recommend this store.

Such a great paint store! The guys who work here are absolute pros. They know so much about paint…read moreand color and spent so much time helping me over the course of several recent visits to the store. They were patient with my inability to make a decision and quick to offer assistance. So professional and lovely. Would never buy paint anywhere else.

My wife was very pleased with the team's patience and ability to deal with her many musings and…read morerequests. Thank you!

I am always greeted and helped by Danielle and her team. They are fast and efficient when handling…read moremy orders. Westgate Interiors will be a longtime customer!

I went in to get advice after getting myself in trouble with a bad paint match (from a big box…read morestore) for doing a touch up job. Mark was able to make a 100% perfect match on the first try. He advised me on what to do. I can't even tell the original paint from the new. Great experience. Mark was super nice and super professional. Never felt like I was being talked down to. I will only ever go here for my paint from now on and recommend everyone do the same.

I cannot say enough great things about Brian Poolman at Ferguson. I recently tackled a major…read moreproject--remodeling three bathrooms simultaneously--and Brian was my absolute lifeline throughout the process. Managing the fixtures, hardware, and technical specs for three different rooms is no small feat, but Brian made it look easy. He was incredibly organized, ensuring that every valve, trim kit, and faucet was accounted for. He has an encyclopedic knowledge of the products and offered invaluable advice on both style and functionality that I never would have thought of on my own. If you are doing a home renovation, do yourself a favor and work with Brian. His professionalism, patience, and attention to detail turned a potentially stressful project into a total success. Five stars! Lynne S

My experience at Ferguson in Newton could not have been better! I worked with Brittany Cavarretta…read morewho is an excellent, delightful, knowledgeable salesperson and she helped bring my ideas to life. My new primary bath is so lovely and I couldn't be more thrilled!

I'm trying to get a refund for the work…read more I tried calling the store last week and they wouldn't help. They said that's not something they can do. They gave me another number. I left a message there 4 days ago. A person called me back, wanted more info on the piece. I gave her the framing date and the initials ATR. She said that was her. But wouldn't give the refund. Can you help facilitate the refund?

I have been using Big Picture in Needham for years and it is great. I am an underwater photographer…read moreand am very picky about framing my work and they are great to work with. Helpful, imaginative, knowledgeable...all you could ask for. They do not try to oversell their products. Highly recommend Big Picture in Needham. Steve Needham MA

This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And…read moreI'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.

About the only thing they don't have in this store is the classic "If we don't have it, you don't…read moreneed it" sign. And maybe they have one of those, but just can't find a place to display it. As neighborhood hardware stores go, this place is the genuine article. They have a wide range of fasteners (sold by the piece, not in poly-bags!), plumbing and electrical items appropriate to the kinds of houses found in the neighborhood, lawn and garden supplies, cleaning supplies, paint and -- most of all -- a very friendly, helpful and knowledgeable staff. (Ooops, I almost forgot to mention a handsome and somewhat aloof Maine coon cat named "Hershey" who protects the lawn and bird seed from mice and provides the store with senior management.) I've been involved in construction and renovation work for many years, and this kind of hardware store is getting difficult to find. ( I was working with a carpenter installing a huge Andersen bay window which is supported by internal wire cables. Atlas True Value had large turnbuckles, 10" through bolts and wire rope clamps all in stock. ) As might be expected, they're a little bit more expensive than the big-box Lowes and Home Depot, but I frequently find they're more economical because I can get first-quality items in the quantity I need and I don't have to spend the time and gas money to go miles when I need something. My only complaint is that they shorten their business hours during the summer months and close a little earlier on Sundays.

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

PLEASE READ: I called this place a few weeks ago and asked them about a specific kind of paint…read more One of the representatives told me they don't have that, but they remembered my specifications. After 20 minutes my phone rings unexpectedly and it is the same representative calling me back to tell me exactly what I needed to get! Recommended the brand, the store I should get it from etc. I have never seen anything like this before. He knew I wouldn't be spending money in their store, but STILL took the time to research and then call back to help me out... this is what exceptional customer service looks like! I ended up using the recommended product and it was a wonderful choice. I had to call back and thank them for it and the least I could do is to leave this review for everyone else to know the level of customer support that you get from this place. Highly recommended to say the least!