We were directed to North Haven Paint and Hardware because they are a certified Benjamin Moore…read moredistributor. They had the ability to color match so we headed over with a couple of tiles. The owners are father and son and lovely. The items in the store are quality and most cheaper than we have found them in Lowe's or Home Depot. They were able (even with the glaze) make a great color match. We got a few samples to test them out. We will DEFINITELY be headed back for our painting needs.

I was painting the interior of my home and was looking for shades of gray. Such a huge selection of…read moreBenjamin Moore paints. So helpful and quick too.

They are not too far from the Home Depot in East Haven. The general belief is that those larger…read morestore have better prices. Maybe they do. Maybe they don't. What Goodys has are actual people working there to help you get what you need and answer questions. And check you out - I hate self checkout. They will even help take things to your car. I swear I saw this. Rarer than Bigfoot these days. You get service. And you keep your money in the local community!!!

Goody's is a great resource for homeowners, DIYers and others…read more A locally owned, old-time style hardware store, Goody's has all you would expect plus they have a large selection of paints and painting accessories. In addition, it's a great spot for Weber grills. Over the years, I've bought three from them.

We got Hunter Douglas blinds custom made from them for both our patio door and the front windows…read more They were great quality and the measurement and installation were both very professional. We've been really happy.

Very welcoming staff and owner. Professional clean installation of my blinds. If you go anywhere…read moreJoes floor store is the only place to go.

Thank You Chris and our delivery man!! placed our Toro…read moreSnowplow order online, Chris saw the order was cancelled by Toro the next day, by the time I got the email and called Branford Building Chris had already contacted Toro and got our order back in place...we got delivery Jan 12, the delivery man helped me unpack and assemble what few things were needed. He waited while I added the oil and gas, took the pallet for me...Awesome!!

Maybe the worst communication patterns I have ever experienced with a store. I have a few Marvin…read morewindows at home that need parts and repair. My contractor bought them from BBS several years ago. After an initial diagnostic visit two months ago (for which I was charged $250), it has been radio silence ever since. The person responsible at BBS NEVER returns my messages or replies to my emails. Others at the store have told me my parts are on order and the guy responsible will update me, but he never does. It's a terrible customer experience; really terrible. As of now I am out $250, still need repairs, and am getting absolutely no proactive communication from BBS. If I could have gone elsewhere for service, I would have.

I needed some help with my Harvey Sliding Glass door handle assy. I not only got what I needed but…read moreJoe G helped me all the way to the point he actually went above and beyond to help me. Now my door is older and the hardware is pretty much custom to the door. Joe called Harvey and got me the exact replacement that no one AND I MEAN NO ONE could find. He won me over just with that his patience in dealing with me was outstanding. No one can deal with me but Rings End just won a lifelong customer just by the way they helped me and were bound and determined to help anyway possible and they did. Kudos to the Branford Team for making my life 100 times better.

Customer service was poor. I asked for help figuring out how to replace a screen door. The…read moreservice desk staff gave me 50 reasons why they would not/could not be able to help me find the door, rather than trying to help me find a solution. They were antagonistic and rude.

Very knowledgeable staff. Helped me pick out great colors. I'd recommend most definitely!read more

We chose the Sherwin-Williams Paint over paints sold in HomeDepot or Lowes because Sherwin-Williams…read morepaint has better quality. We went to the store and purchased the paint ourselves and gave them to painters to paint the house. We have saved the unused paints for touch up. The paint has great quality. After 6 years, the saved paint is still as fresh as new. However, the bucket cover has rusted which seemed to have ruined the paints. We took the paints to this store to recycle the paints. The manager, Mr. Sandy Parker, was there. He helped us transferring/filtering the paints to the new buckets so that the paints were not wasted. Without asking, he handed over different tools and helped us pouring/filtering paints to the new buckets. We were very touched and impressed by his sincere customer service. We were not sure we wanted to use the Sherwin-Williams paint in the future due to the poor quality of the bucket cover. However, after the great experience at the store, Sherwin-Williams has earned our trust again. We will come back for more paints in the future. Mr. Sandy Parker is friendly, polite, knowledgeable and helpful. It is a blessing that Sherwin-Williams found Mr. Parker to be the store manager. We wished all the store managers in the country could use him as a role model. He knew how to provide a great customer service to earn business. Thank you Mr. Parker for the help today. Mr. Sandy Parker is the BEST manager we have encountered. Come shop at this store, you would not be disappointed by its great customer service.

They have the tiny pink buckets in stock!!…read more I came here after placing an online order for a garage door opener after ours broke. Online order was easy, and it was on sale! Customer service services. Decent and staff are friendly.

They have the worse customer serviceand inventory has gotten worse. I had an installation done…read moreand realized it was done incorrectly and unsafely. I called to have someone come out to correct it and was told there was nothing they can do. I was told it was outside the warranty even though their contract states to install appliances safely. So instead I have a fire hazard on my hands. I was also told the person who installed it probably doesn't even work there anymore. They hire shotty third party people to come out and do work . Be very cautious when buying from them. I will do business elsewhere and will make sure to spread the word. I have bought countless from them and will no longer. I have spoken to their higher up as well and they careless about their customers as well, they just care about getting your money.

I purchased an LG refrigerator from this HD store and when it died it was out of warrantee because…read moreit was manufactured 2 years before I purchased it. Where the hell HD stored it that long is a mystery to me. After it quit working I called LG customer service and they told me the warranty was expired because it was so old it was out of warranty. LG customer service speaks perfect Korean and very poor english and after trying to do a reset many times which took an hour I gave up and removed about $1000 worth of spoiled food . I will never buy another appliance at Home Depot and god damn sure never buy another LG product. If you buy an LG make sure you are fluent in Korean because customer service speaks poor english.

I'm sorry but who runs out of ice melt when we had the worst snow storm we had in about 50 years?…read moreYet they had a bunch of grills in stock. That is like running out of turkeys on Thanksgiving. Someone needs a new Buyer. Very disappointed in this Home Depot. There is no where else you can buy ice melt in East Haven. You really should consider replacing your planners or whoever it is that seriously dropped the ball here.