This place is really hit and miss. If you know what you want and they have it, good. It's class by…read more If you have questions, then maybe. Some guys there are helpful and others just cranky or spaced-out. If you saw it on the website, oh well. Always call first.

Have used this store with very good results for multiple window screens and paint as their price on…read moreBenjamin Moore is better. One note - they do not participate in Illinois' PaintCare program and will not accept multiple items listed on PaintCare's site (which I said they are not part of) and they do charge for paint recycling. For no cost paint, other recycling, go across the street to JC Licht. Otherwise Ace is a friendly place with good products and services.

Very helpful and friendly staff. Ordered our grill from here and it was built and delivered very…read moreprofessionally. We drive past other Ace's to shop here.

This is our go-to hardware store. It might be a little more expensive (20-30¢ or so on certain…read moreitems), but, for me, it's well worth it. The customer service is second-to-none. Every time I've come in, I've had an employee help me find exactly what I'm looking for within minutes. Of course, I usually end up conversing with the owner about whatever new project I'm working on. He's great and has, on more than one occasion, saved me money by pointing me to a sale item that still fits my needs. This place genuinely reminds me of the old-school, neighborhood hardware store my dad would take me to as a kid, and I'll keep coming back. Thanks!

Scheduled a rental truck at this location several days in advance, and on the day of the…read morereservation, I was informed that they had misplaced the keys after the previous check-out for the truck. My appointment was canceled but they could not give me another one and tried sending me to a different location half an hour away. The only good thing about the entire exchange is that after moving, I no longer have to visit this location.

On line store SUCKS!! Placed an order and gives you a date…read moreto expect at store., Date goes by, no notification that's it's running late etc.. Do on line assistant and said 48 hour return with up date.. Nothing,, called person,, it's on escalation status now to get an email the following day that it's out of stock.. Then why give me an expected date when no stock.. Menards doesn't even do that.. Will bypass this big box in future..

Everyone knows there is only one reason to ever shop at ACE; urgent need. We are willing to pay…read moresuper retail for the convenience of getting what we need in the middle of a plumbing problem. I have been shopping at this Ace since they opened their doors 30 plus years ago, under those same rules, which i have accepted. The group of women that have run that place for years, or replacements cut from the same cloth, have always been rude, nasty, almost hostile........ALWAYS, and for NO reason. Today, as before on many occasions, i made a simple $15 purchase. In, out, no issue. Yet the simple act of checking out was i again forced to be insulted and lectured simply because the old gas bag didn't listen to my words, didn't do it right, and had to do it all over again which she didn't like.......and yes, she let me know. I'm done. I'd rather swim 30 miles to another store than set foot in there again. If you doubt my words, ask anyone that shops here....better yet read the one star reviews

Came here last weekend when I was visiting my parents and building things. I needed some L corner…read morebrackets and I decided to run over here instead of heading across the river and over to Lowes or Home Depot. The website said the items were in stock, and they were. An employee asked if I needed help finding anything, which I appreciated. The prices are a little higher here than at HD/Lowes for equivalent things (the brackets I bought here were just under $5 vs $2 and change at the other places), but it's convenient and I like that it feels more personable. For the odd project and hardware need, I don't mind paying a bit more for convenience. But if I needed more than 3 sets of brackets, I would've taken the time to head across town to save the extra cash. Sadly their popcorn machine wasn't in use while I was there, though.

Our sales man Dave Lenart was great to work with he hooked us up with Dryer that was responsibleread more

Briana is the best! She has helped us replace our refrigerator, microwave and now oven. She made…read moreit super easy and her expertise guided us to the perfect replacement units. Thanks!!!

Closed- this place has been close since at least early January 2015. Number is disconnected…read more Store looks like someone was just there the day before. No sign on the door or anything. We loved the paint from this store. Sad it's closed. Have to go to Farm and Fleet to get Benjamin Moore.

One of the best paint and designs stores outside of Chicago for sure! Top of the line brands and…read morethe best customer service. Had to match a Ralph Lauren mettalic since HOME DEPOT no longer carries the product line anymore! Don was excellent and found my match in seconds and they really know what they are doing!! If you live in the area - GO THERE, if you don't? GO THERE ANYWAY! WORTH THE TRIP!!

If you want service go to this place. They always help me load my chicken feed and answer my…read morequestions. The loyalty program helps me save a little cash.

Customer service lacking. Three employees working, three customers in the store. When I asked one…read moreemployee a simple question about stakes, they couldn't have been less interested in helping find the item. I had to leave and go to a big box hardware supply store. Don't waste your time here and just go to Lowe's.

After months of searching for the right fixtures for our bathroom remodel, we stumbled into Studio…read more41 on a Saturday morning in October. We instantly connected with Lauren Stewart, who took our vision for the bathroom we had always wanted, and sketched it out to the inch. Lauren provided recommendations for cabinets and fixtures that turned out to be perfect. What was most amazing about her expertise, was that she provided guidance based on her vast knowledge of her product lines. There was no need "to get back to us" with ideas, she recited them from memory, as if she knew that's exactly what we wanted. Thanks to Lauren and her team at Studio 41, we now have a fully functioning remodeled bathroom !

After living with our remodeled kitchen for six months, I can honestly say there isn't anything we…read morewould've done differently! The local builder we used referred us to Lauren Stewart at Studio 41 in Schaumburg. Lauren, who has an excellent working reputation with our the builder, listened to our thoughts and ideas and came up with some great suggestions. At the same time, she did not take offense if we didn't implement a specific idea or suggestion. We had thought of doing two-tone cabinets and wondered if that would be too much in our small kitchen. Lauren assured us it would work (and why!) and as a result we love our navy base cabinets and vanilla top cabinets. We love the sink and faucet! I love the shelf above the sink; and my husband got the small pantry cabinet he envisioned, which has enabled us to keep the counters free of clutter. Lauren understood our vision, and her attention to detail was second to none. We appreciated being able to borrow cabinet panels to take with us to pick out flooring, countertops and wall color. We now have an updated kitchen (no more soffits!) in our 1950s home, without losing it's warmth and charm.