Solid core Products, unique paint color match system, with inconsistent customer service. Stopped…read moreinto PPG paint Co. today to grab an additional bucket of paint to finish my bedroom. I had made a trip there two days prior and was introduced to there unique paint color matching system where you can bring any paint color from a different company into them, and they'll be able to match it! The three walls I was able to complete over the weekend turned out great! The employee who helped my wife and I was helpful in making sure we had everything we needed. Today's experience was a complete 180. I had the pleasure of working with Jimmy. It was very clear Jimmy was having a bad day. I can't blame him... who really does like Mondays. Jimmy was showing his frustration left and right when told by employees he gave customers the wrong paint color. Jimmy kept shouting he hadn't don't anything wrong and said they can deal with it since Clover green is close enough to what they asked for. Jimmy was also short with me when I tried to use my friends and family discount coupon for 25% off. He was struggling to figure out how to register the coupon in the computer so needed to call for assistance. When he finally was able to figure out how to do it, he said "well boy get your phone out". After I swiped my card to complete the transaction, the receipt as shown does not say a discount was applied. I asked whether it was and was abruptly told "well yeah it's a $50 bucket of paint". Jimmy may have been having a rough day; however, emotions aside a customer should never be treated that way.

I was happy with the service I received here…read more The store was easy to find as there is plenty of signage. Parking was plentiful and easy. I was greeted upon entry and I told the clerk what I needed. He explained my options for exterior paint and calculated how much paint I would need. PPG sells to contractors and non-contractors alike. I purchased 5 gallons or exterior paint, 1 gallon of primer for the section of replacement wood and a few samples of interior paint. Prior to this home project I purchased paint from Home Depot or Lowe's. Since I've "discovered" PPG, Sherwin Williams and Benjamin Moore, I will not be going back to HD or Lowe's for paint. The overall customer experience is better at the professional paint stores and the price is comparable or cheaper (with your painter's contractor discount) and the product is superior.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

Customer service is fantastic and their paint was top notch. We took a color from BEHR's line and…read morethey mixed it for us. We were out the door with 3 gallons of paint in less than 20 minutes.

I've walked into this store four separate times within the last three weeks. Never welcomed or a…read more"Hey!" when I walk in. Employees are always behind counter; never come over to you to ask if you need help. I'm presently shopping for paint for my 3000+ sq ft home. Will get it elsewhere!

I must have worn a path to this place by now…read more Aside from having the best paint product in the business - with low- and no-VOC choices that hold up strong - the folks in this particular location are as cordial and accommodating as any I've encountered. It's service you don't expect, believe me. They are worth any extra drive you might have to take... I'm usually in and out in a flash; my last visit for a gallon of "Moderate White" paint for the house hallway included a cup of fresh-brewed hazelnut coffee that an associate offered me while I was waiting. In a paint store no less! Seriously. I'm a coffee snob and it was super awesome. Accessories, great paint and great people. Check them out.

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

Literally one old guy checking people out who can't work the system and one guy greeting who was a…read morecomplete idiot and just stared while people stood forever in line ; asked him to get some more help and he just shrugged his shoulders .

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

It's been a while since I've been made to feel so unwelcomed upon entering a store. Perhaps it was…read moremy cutoffs. While BM has the color I've been looking for, I'll have to weigh the inconvenience of driving elsewhere to get my paints since I've reached the point in my life where I don't spend money where I'm not wanted. If you're new to Buckhead, skip this paint store!

The best! Chris and team helped me when I had a paint job go terribly wrong. They brought their…read moreteam of experts over to make sure it wasn't the paint, and of course it wasn't. He also helped me with finding a new painter and making sure I was taken care of! Truly went above & beyond for us! What a great local business to support for any paint / wallpaper needs.

Wonderful business and service. If you need real painting advice and exceptional service come and…read morevisit Village Paint (Benjamin's Moore). They really helped me out matching an old color. Don't go to Home Depot again!

I should have visited Village Paint before going to Sherman Williams stores. Staff are so so…read morehelpful here! Highly recommend Village Paint and will buy all our future paint here.

Always helpful and friendly. We have used the paint store many times and have always been pleased…read morewith the service. They are always glad to offer suggestions and answer questions.

From the owner: The Paint Store is an authorized Benjamin Moore Retailer specializing in interior and exterior…read morepaint and stain supplies. The Paint Store is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Cornelia, GA. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

Love it here! Flowers by color, veggies, interesting varieties not found at your big box store,…read moreassociates answer all your questions knowledgeably and help haul your big purchases to your car. Has its own parking lot.

Alright so I gave them another try since it has been a while and I am much more knowledgeable about…read moregardening and knew exactly what I was looking for. I left with what I was looking for plus a little more. Parking was a breeze in the gravel lot. The staff was friendly. The plants were healthy.