Great customer service and product. Spencer has been especially helpful and always with a friendly…read moresmile as we've navigated painting our home. He has eased the process, and laughed with us along the way. He is clearly an expert when it comes to Benjamin Moore products and has a great read on the best painters. If you need a recommendation, or guidance, ask Spencer!

From the owner: Painters Alley is your one stop destination for paint and stains, plus painting and staining…read moresupplies. We'll help make your project one you'll enjoy for years to come!

Wow so these employees really care about their customers I remember years ago coming back and…read morereturning a door knob after being opened I felt so bad about returning things don't know why absolutely hate doing it I expressed how frustrated I was trying to set it up and how it was too bad none would fit YOU WOULDN'T BELIEVE IT they sent someone to do a install who just got off shift free of charge and he turned down a tip now I don't know if he still works there but even being a good value cheeper item he still did like a 60$ install and turned down any money to help! What kind people they also have a great and large selection :) employees that truly care and know what they are talking about and unlike Walmart employees they actually will show you where things are there very knowledgeable on different items and installs!!!!!! Thank you from the bottom of my heart for being kind and fixing my issue in my home for real warmed my heart made me have faith in society sometimes a little help can make a big impact!

Extremely rude young male employee was less than helpful telling me they didn't have my online…read moreorder in stock, which was the only reason I drove the 40 mile round trip because their website said it was in stock! I ordered it, got the order confirmation that it was in stock and set off for the store. They even charged my Amex! I will not use their online feature ever again., nor will I visit the store anymore. Lowe's and Home Depot it is!

I'm very happy with the job done painting my front door. The quote was reasonable, the work was…read moredone when I was available, and it was done right the first time. If you're looking for a painter, give Precision Painting a call. You won't be disappointed

My husband called and made an appointment with Precision Painting for 9:00 a.m. 8/30/23…read more At 9:30 a.m. when no one showed up, my husband called and left a voice message stating that an appointment had been made for 9:00 a.m. and to please call back. When estimate appointments are made the homeowner has to rearrange their schedule to meet the estimator, as well. Somewhere around 2:00 p.m. after we had heard nothing back, I called Precision Painting. A male answered the phone. I explained that an appointment had been made for 9:00 a.m. , that no one had shown up, and we had left a message on his voicemail, at 9:30 a.m., there was silence in response. After saying "Are you there?" a couple of times, there was a dial tone. Then, at about 2:22 p.m. I received a text asking if I receive texts. I replied, yes. He sent a message that 'Ok sorry my phone is not letting me talk or hear.' Yet, when I had called him he responded to my speaking and I heard him speaking. He sent another text 'I got caught up on a job... and wasn't able to call.' then asked if we could reschedule. All this made me feel uncomfortable about hiring this company for a job, so I politely responded "no thank you." to which he responded, about an hour later, 'Stop wasting my time' The whole experience was highly unprofessional.

I haven't been here for a couple of years. I experienced their newly renovated store with fabulous…read moredisplays. Hundreds of color samples on a brightly lit wall. Easy to peruse and select colors. Big displays of all the latest painting supplies that include anything you might need for your paint project. Lots of inspirational pamphlets with photos to prompt possibilities for your color transformations. Very knowledgeable staff offers good advice on any paint project. I selected a color and they prepared a half-pint sample so I can paint it on my wall to see how it looks!

I have come in here twice. Both times, they were friendly and extremely helpful!…read more I will be having the exterior of my house repainted this summer. The biggest fear was picking the "right" colors. There are just too many colors to choose from. Also, most people, like me, do not know how different colors work (intuitively or theoretically). So, I just didn't know where to begin! That said, I walked in here without knowing ANYTHING (other than wanting to repaint the exterior). Casey was amazing. She listened to me carefully (although I was not very much of help as I didn't know what I wanted myself). She picked out a couple of brochures and directed me to this very useful binder "Color Inspiration and Ideas," which shows you common color combinations (see my photos). They have a very spacious showroom. I just sat there and went through the binder, picking out combinations I liked and excluding ones I didn't like. While I was studying the binder, she checked on me a couple times but she gave me the "space" I needed. She also directed me to the Benjamin Moore website to try out the color combinations I liked online. This is an amazing tool. You can upload a picture of your house and try out different colors on your house (and it's free)! After trying out many different combinations of colors online, I came in here again to look at the colors I liked. I was able to pick up some paint swatches to bring home. The lady who helped me was very pleasant and was able to find the colors I wanted quickly. I'd thought I would need Photoshop to "virtually" paint my house to see how it would look, but, thanks to Casey, I was able to do it for free on the Benjamin Moore webpage ("Personal Color Viewer"). So far, this potentially scary project has been very pleasant. In fact, I have learned a lot thanks to Stockton's Paint!

TIP: Painters Alley has a great selection of Benjamin Moore paints and for those who are on a…read morebudget, the best time to get miss matched paint at discount price is during the summer. Also the staff are very helpful and quick mixing paint matches. #localguides #paintersalley

Painters Alley Freeland Wa. This is not the paint store you…read morewant to do business with! I went there because they are close to us and the Job I am working on. This one experience doing business with them left a very poor impression with both my wife and myself. They shook up a can of oil stain we brought to have matched without removing the skin that forms on the surface which put hundreds of tiny pieces mixed in the stain . I had asked them not to even open the can and to please use the 2 chip samples I provided. What a royal pain to remove all that mess. Professionals should know better. The price for a quart of Daly's white pickle stain was $6 more than at the Lumber store right next door. Also one of the people did not return my text message when I asked for some Information. That is not a courteous way to do business. I paint lots of homes and normally use the Sherwin-Williams paint . The store is 30 miles away in Oak Harbor but thought Painters Alley could help us and they were closer. Thought we'd give them a try . That will never happen again and when people ask me about painting their house or what paint I use I will not recommend Painters Alley and will tell them about our experience there.

We purchased a dropcloth, and 18 inch roller cover to begin a paint job. First time roller went to…read morethe wall, the roller hubs came unglued. I brought the roller back to the store with the receipt explained what happened. Staff questioned me and also wanted to know where the original packaging was. I left it back at the job site. I just wanted an even exchange. Congratulations, your store won't be getting any of the paint I need to do the rest of the interior and exterior of a local house I'm working on over a $13 exchange.

over 20 years ago, a professional painter who did my house told me that he bought all his paints at…read moreMallory's, known as Peninsula paints here in Port Townsend. I have been using them ever since and they always come through with great paint matching, and wonderful customer service.

Absolutely horrible service. I placed an order for some Gaco deck coating. Prior to placing the…read moreorder I confirmed with the gentleman multiple times to ensure it was the right product. After I waited for a week for them to get it in, when I got home and opened it up it wasn't even the right stuff. So I drove back to the store to return it. They said it would take Another 2 weeks for them to get the correct product in. The gentleman told me it would take a couple hours for my refund to be back in my account three days later still no refund. I ended up finding the product at E&E Llumber or $100 cheaper.

Great people great paint Wouldn't go aware else …read more Consistently great service . Highly recommend

After trying to find the right wood stain for my project at 3 different hardware stores, I finally…read morefound Karl's paint. The gentleman at the counter knew exactly what I needed and helped me get the exact color for my table. He also gave me great advice for achieving the right look for a challenging wood.

Buyer beware. We were charged $45 for one quart of paint that we asked to be color matched.read more

Been going for years + suddenly customer service level is non-existent. Email replies are…read moreanonymous + curt, fobbing folksmoff to a web site that doesn't work. Additional request for help ignored. (Goodness...this is a purchase!) it used to feel like a neighborhood store (like my hardware store) but it's clearly gone behind the wall. Off-putting. Their paint is not that precious. Employees speak of the negative changes as well due to current manager. Sigh...

This is my 6th year making purchases from the 1401 N. State Street Bellingham, Wa. In that 6…read moreyears, I've never had a paint problem they couldn't handle. In particular, on a Sunday, I had a paint issue on a $100,000.00 remodel project and Elizabeth and regional manager Sarah Stewart handled with expediency and professionalism. I've been working on projects with Sarah a couple times a year, every year. She is the Goddess of information when it comes to paint. I'm so grateful for all she's done. The correction she came up with has my customer elated. Thank you Sherwin Williams for superior service and staff.