No wonder this place is soo empty. One person working. No acknowledgment. Zero customer service…read more I live walking distance from this place and should had kept drive to HomeDepot!!!

Good prices and excellent customer service, good deals on water base paints ,rollers ,brushes and…read moreexcellent color match on paints West Covina Sherwin Williams is my prefer store close for work

Today David showed up in the customer service window and solved a problem for me: he removed a…read morescrew from a cabinet door that was stuck. 3 different people asked me if I needed help when I enter the store. David you rock! gracias!!

Don't buy Pokémon cards from here. They are resealing and selling them…read more So, I went in and got a Booster Bundle, slightly below scalper prices, but significantly above MSRP. The guy who brought the cards up, looked like he was mad at me for some reason, and was being very short, and asked for my signature, before even giving me the product. I didn't think much of it, but it felt like he just wanted to get me out, and on my way. My mistake was not looking at the product closely, and inspecting it. I just took it to my car, sat it on my seat and drove home, since it's ACE Hardware, a reputable store. When I got home, I already had 3 other bundles, that I had picked up from a few Pokémon Vending Machines over the last week or so. I noticed that the one from ACE Hardware had a significant thicker, and tighter seal wrap. It felt like a completely different material. I then opened the packs, and I noticed that almost every pack from the ACE bundle, had little openings in the top corners of the individual bags, which none of the other packs had. They also were significantly harder to open, compared to every other pack. Lastly, one of the packs from ACE had a Pokémon card that was near the middle of the pack, was warped. It was significantly bowed, while the other cards around it, we're perfectly straight. After searching online, and doing some research, these were all signs of being a resealed pack. I collect them for fun, and just started. So I just hope they aren't fake cards, and are just resealed "bad pulls" or whatever. I didn't expect to get any good cards, so I don't care too much. But, be warned.

Great customer service, was looking for a item that this Ace hardware in San Dimas carries only…read more Purposely drove 25 miles to pick it up. Bought one set left it in the car, then I went the back in to get a second set for the same great deal. Btw there is a Ace hardware a few minutes away from where I live. Yet they don't carry the item I want.

Ace Hardware is the place to go when your mind is creating. You know what you need for the project…read morebut you just not putting it together. When I got there I told the lady in the front what I was looking for, she directed me to the aile, told me someone will come help me. Someone did. He was a big help. He also let me know that I can return what I didn't use. The country atmosphere of the store is really comfortable. Thanks

I have purchased plumbing fixtures for several remodeling jobs at Pacific sales. They have always…read morebeen very knowledgeable and helpful here. Product arrives in a timely manner. Joseph the plumbing manager is very helpful and on top of everything.

Our refrigerator retired after almost twenty years, so my wife and I went back to Pacific Sales San…read moreDimas to buy a replacement. Joe (Jose) answered all of our questions and confirmed that the Sub-Zero we chose would fit the opening made for our KitchenAid. Joe worked with Sebastian at the customer service desk and the manager (I omitted the ask his name) to give us their best price. Deal done! 5-star service start to finish. Always a good experience. Oh, it fit perfectly! Thanks Joe and Sebastian!

Everyone in the store seems very friendly and always asking if I need help, greeting as I enter the…read morestore. Easy and clean, a lot of help from colleagues. I normally go there a few times a month to pick up gloves for my wife's business. Great shopping experiences.

This was just a quick purchase of tape I needed for a project. I just wanted to note the great…read morecustomer service and help I received in a 15 minute visit. I asked for location I could find some tape and immediately had one of the representatives walk me over to the aisle and asked if I needed anything else. When I checked out Ali the manager greeted me with a smile and asked if I needed the holiday discount which was great when everyone could use a break. She helped me register my account and was very pleasant. It's not often I get any customer service at all in any of the competitors stores and a discount. So this was a nice surprise to a local hardware store that I will now visit more often. Thank you Ali and team!

Service is unbelievable, the three gentleman that work the counter really know there stuff…read more Always help out with ordering stuff and are always willing to bring material out to your vehicle. They always have some good music playing. My favorite ferguson to go to..

This is not a criticism of the store locations, but rather a criticism of the company's systems and…read morefollow up. We're doing a bathroom remodel and the wife finds Ferguson carries a valve kit and trim kit that she likes. I call on a Friday morning and the sales rep tells me it's up in Stockton, CA but can be on hand and available for pick up on Monday around noon. Perfect. I make arrangements for the plumber to come out Monday afternoon. I'm told I'll get a message when the product is ready for pickup. Not hearing anything I called and spoke with another rep who informed me that the order never made the delivery truck, but would arrive today; Wednesday. And so l called mid-morning today only to be told initially I wouldn't get the part for another 7 days. After I raise a little Cain, I get patched through to someone else who says the parts left Stockton and may arrive today, but perhaps tomorrow. The rep says that she'll reach out and get a definitive answer by end of day and when the clock nears 5:00 p.m. I call to follow up. I get routed to another rep who looks up the order and tells me the order arrived and I could have picked it up today to have it installed. Not sure why that had to be so hard and why a rep would have promised Friday if that wasn't doable. I might not ordinarily care except I've got a contractor who is now delayed in completing the job and that costs me money.

Service is excellent everyone in the store was extremely knowledgeable about their products and…read morethere is a plentiful selection of product ... rare and unique marble and porcelain as well as ceramic tiles. The price range varies from low to high end I'd recommend taking your time and looking at all the different options and coming in with a general idea of what one would like.

Floor and Decor has the best employees. They're helpful, knowledgeable, and are always taking the…read moreextra mile to provide amazing customer service. This location was no different. I had been eying these tiles for a while and the only location that had it was here. I gave them a call, confirmed that they had what I needed, and got there right before closing. They helped me out quickly and I was on my way. Shoutout to their great return policy too!

Searched around for the best deal for a Bosch dishwasher. Consumer Reports top three picks are…read moreBosch units. Anthony helped me pick the right one for my house and after some haggling, he adjusted the pricing a bit so I could support local small businesses. The delivery, install, carry away and all the associated services were outstanding. Great place to buy. Next on my list from this spot is a 36 inch gas range to be installed in January. Highly recommended. Side note: The Bosch is worth the extra money. The one we picked has a decibel rating of 42. That is super quiet and just a tick above their quietest unit that is rated at ~36dbl. So far, we absolutely love this unit. I laughed at the app pairing, but I did it anyway and it's pretty cool. Tells you the water used, the kw used and other metrics. Pretty neat and it lets you set the time to start a load so we've been doing 2am start, so we wake to clean dry dishes. Leo the installer is top notch. Great super nice guy.

After a frustrating ordeal at a big box retailer that rhymes w Nome Frito, I realized - I should…read moreshop local and support small business! So I ended up here and was so happy! I had excellent customer service experiences both times I came in, prices were very fair, not only were shipping/installation prices way better they were also SOOO much more convenient. I was having a rough week dealing with a lot of unexpected costs, and working w these guys really brightened my day because they were kind, helpful, and well-priced.