If a customer has a paint chip from say Behr you can take the hex of that color and find the match…read moreof the sherwin Williams color. It was easy for me to figure out because I was persistent in my own. I suggest if you all figure it out that it could be a good trick to not lose business possibly. I was shaking my head at the store. Should be an easy lookup right there. I did use the SW app once I had the hex to help. Yes your policy is you don't match colors as a guarantee. But really this works and I do know it's not a guarantee. It is just maybe a helpful trick you're missing. Instead of asking me to visually compare a hundred paint chips on the wall for 30 minutes.

Don't expect any help here. I've been in the store for 30…read moreminutes and no one has so much as acknowledged me or asked if I needed help. Once I finally got someone's attention, they just walked away and sent someone else because they didn't know the answer.

Excellent location to buy McCormick paints. The closest actual McCormick store is in Annapolis or…read moreWaldorf so the Sunderland location makes it more convenient for southern marylanders. The young man who runs the store is very personable, efficient and professional. Prices are reasonable.

This store is the only store in Calvert County where you will be able to buy Benjamin Moore paint…read more Ben Moore is the best paint you can buy. I just met the owner of the store Donny. He was extremely helpful and very knowledgeable about paint. If you want to buy the correct paint for the specific job you are doing, he will be able to school you on what you need to buy.

Very friendly and attentive costumer service. The store is nicely organized and clean. Their paint…read moresales are awesome, so keep an eye out. I highly recommend their Harmony base. It has no VOC and very nice to work with.

By no means am I an expert in paints. I've done my due diligence and asked many contractors on…read moretheir opinions on the best brands of paint and 2 brands consistently came up. The first is Sherwin-Williams and the second is Benjamin Moore. While I entertained Home Depot and Lowe's as sources to get home renovation material, I absolutely decided against going that direction after I found out that many products they sell are "builder-grade quality". While that may sound like a fancy term, it is not. Home Depot and Lowe's gets lower quality products in many different categories (e.g., wooden floors, tiles, etc.). I've gotten a very good lesson from a trusted contractor who carefully explained and showed me the differences between the quality of such products sold at Home Depot and Lowe's so I was dead-set on going to Sherwin-Williams to purchase the best paint I could buy. I've been extremely impressed with Sherwin Williams corporate and the staff in store (Clayton and his manager). As you may guess, a wall full of 300+ paint color options makes it extremely difficult for a consumer to choose the right paint in 1 visit. Clayton and his manager guided us through with options and recommendations, which include showing us their mobile app to see the paint color in full decorated settings on the Sherwin Williams website. Clayton guided us through several options (and with a lot of patience) and in the end I was not able to decide what color I wanted. Surprisingly enough, you don't have to commit to a color during your purchase of the paint. You buy a base white paint which then gets tinted. Thanks to Clayton, I was able to take advantage of their 30% sale (last day of the year and it's biannual). I'm really thankful to him for this recommendation. Overall, I've been extremely satisfied at the level of knowledge and customer service at Sherwin Williams. I highly recommend going directly to this store instead of Home Depot/Lowe's. The amount of knowledge (especially if you are experienced) and attention you get is totally worth the visit.

Excellent customer service! I've been coming to the store for years and everyone is always so…read morefriendly and knowledgeable. Great quality paint as well!

I am so glad that I was able to make it to this store today and not later, because I just learned…read moreabout an 11% price increase for their paint that will take effect in just a few weeks. My friend and camein here today because I had recently purchased a home in the are and the kitchen cabinets absolutely needed to be painted. I knew that Benjamin Moore paints are of superior quality, so this store was the first place that came to mind. The friendly employee was able to give me some guidance in terms of the types of materials that I would need for the job. In addition to the paint. I purchased some masking tape, plastic sheathing, a lambskin roller cover, and a new upgraded paint brush. In terms of the paint type, he recommended the Benjamin Moore Advance paint for the cabinets. He told me that most customers preferred the satin type of finish for cabinets, and the great part was that the paint could be tinted to the specific grey color that I like. Now that I have the paint and supplies that are needed, the fun part begins!

We needed paint for touch ups and the 3rd party Evolution told me the flat premium paint was no…read morelonger carried. I bought vinyl but that disn't work so decided to visit the actual Benjamin Moore store in Leesburg and they were a lot of help. First they advised nothing else in that line would work (confimed flat was no longe sold) and suggested another brand that they would mix (lesser cost) and sugested trying that or mixing it with the old flat and see if that would work. Great suggestions and I was given a discount using the vendor who was regitered at the store.

Great service and extremely informative. They had a variety of Sickens materials which is the best…read morematerial out there to preserve wood products.

Buy your Annie Sloan chalk paint from here! The owner, Celeste is as nice as can be and knows so…read moremuch about the product! The paint selection is great and she even has beautifully finished products you can buy from her store! The customer service is also amazing, which is a huge plus!

She is closing down her shop soon. That should have been my clue to take my business somewhere…read moreelse. Not satisfied with the level of customer service.

Shopping for new fireplace doors/screens we stopped in here for information. WOW - we learned a…read morelot! Originally expecting a casual retail experience, we learned about draft, airflow, firebox issues, door design and finishes, and more. None of this was designed to upsell us. Rather, it was to more fully inform us to help make a wise decision. It seemed this place wanted to ensure we would be fully satisfied. I recommended The Fireplace Shop create a YouTube video to inform potential customers of fireplace basics BEFORE visiting. The information was that good. Our plans to DIY replace a collection of hardware store fireplace doors and grate and have a separate company do a chimney inspection/repair are gone. Bad idea! If we do this job, we'll do it right! BTW- our solution was NOT to hire the Fireplace Shop to do the job. They have trusted referrals for a comprehensive one-stop solution. That's what we want! My advice to others is to go with questions and an open mind. Be patient and you may be rewarded with a bounty of useful information. Thanks! Also - I was given a storeroom tour as we talked. There is a lot more to this place than the front showroom.

These brothers Dan and Chris are experienced and really know the fireplace and outdoor BBQ…read morebusiness. If you're looking for a fancy place with slick salesmen, this is not the place for you. We were looking for a Heat n Glo fireplace unit. Dan gave us a great price and was able to find us our fireplace in the midst of supply chain issues. Dan gave us great advice about installation. Plus, while in the shop, we also found a mantle that will work out perfectly. We can't wait to enjoy our Heat n Glo fireplace.

I've been to the Wheaton and Gaithersburg locations. At both the employees were super friendly and…read morehelpful. Excellent selection of paints. More expensive than Home Depot but a much better experience. Would definitely recommend.