Clean, courteous, competitive pricing, but a lot of work packing in the units. Been here several…read moretimes and it's the same service no matter who is working that day.

Really great people. Secure storage. No worries here, your things are safe. Great hours and easy…read moreaccessibility.

Very reliable people who manage the storage units. Easy to reach and return phone calls.read more

ABSOLUTELY HORRIBLE place to keep your things!! Dont waste your time or money people! They NEVER…read morereturn your calls. Even when you leave voicemails trying to make a payment they still dont return your calls. They make no efforts to reach you whatsoever. Even if you leave them with your credit card on file and an emergency contact they still make no attempts to process your payments, even with permission to do so. Next thing you know you have multiple back payments with no warning! They discussed my personal financial info with no regards to self privacy and talk shit about you to the second party on the account. Office staff are VERY RUDE woman who have no care for customer service. They have had multiple attempted break Ins one that occurred right in front of me. The property is Very unkempt too! Save yourself the time and trouble and go somewhere else!

Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

Greg and Nick helped us move about a month ago - long drive, horrible weather, lots of stairs; they…read morewere great and went above and beyond. Thank you!

Great phone service and walk through. Then initial packing day, they didn't know they were packing…read moreso they had to go back to their office site and took an extra 1 hr to show, packed but didn't follow protocol, packed oils and detergents which spilled, broke, and damaged so many items! The employees took longer than intended lunch. When I asked them to not pack certain items, they did anyway. Damaged an iron bed that was in perfect condition because he couldn't figure out how to take it apart. Then moving day, got there late, they were incredibly irritated with items not being more packed even though it was their colleagues that packed. Moved items but damaged walls, scratched floors, and one bled on walls without cleaning said blood. They left items in previous home even though they told to bring it (carpets, boxes). I asked to put floor protectors on items coming in, they didn't. My floor has stains now because of this. I submitted a claim for reimbursement and it took over a month to hear back. Now it's been two months I am still finding issues with their work.