Last week I had a new A/C and Furnace unit installed. The entire process was a great experience! Joe came out for a quote a few days after I called them. He was very professional and explained in great detail what my home needed to serve our needs. He did not try to up-sell us in anything we did not need. His sincerity and honesty along with the project cost is what led us to choose Sherlock after having received three quotes from other vendors. The day of the installation Victor and Jesus showed up right on time and proceeded to prepare our home for the install. They were very careful in covering up our floors, greatly appreciated, and did an excellent job installing our new A/C and Furnace. At the end Victor showed us all the available setting of our new Nest thermostat to help us be as cost efficient as possible. Like I said before, Sherlock provided us with a reasonable price and a great experience. I definitely recommend them 100%! read more

It's a rarity to find a company that really walks the talk when it comes to customer service and satisfaction but I'm pleased to say that Sherlock has stepped up and made things right with me. I'm truly impressed with the way they came around to keep me whole on the matter I initially wrote about and I will certainly go back with them after the commitment they've shown to rectify the situation I had with them. While I still believe there was a mistake made, I also recognize we all make mistakes and I believe Sherlock showed a lot of integrity to resolve the matter. I retract the negative review I left earlier and wish to thank Rachel and the Sherlock organization for its fairness and professionalism. read more

One of the drainage tubing in our backyard is clotted, we happened to call Sherlock plumbing to come for a check without reading the reviewing regarding this company on internet, they gave us a quotation of $750 for cleaning up the clotting of this drainage tubing which we agreed, however on the service day, they couldn't clean up the clotting, they only tried less than one hour, the condition of the blockage is still the same, however they insist still charging the $750, since I was not on the spot, my husband begged them to reduce the charge, they were reluctant to reduce the charge to $407 for a service only worth $79, later when I called them to ask if the $407 is a reasonable charge, they told me if we let them to do a big project on fixing this issue, they can consider refund partial of the $407 charge back to us, the cost of that big project is more than $12000 according to the manager. read more

Installed our new google next thermostat and was very polite and helpful. Will be using them again.

Like to thank Billy Danny and Joseph from Shirlock they did a fantastic job .The whole crew were fast efficient and courteous . The job was done right with "first time quality". Thank you Sherlock team!! read more

We've been a Sherlock customer for 7+ years and never had such a hard time getting HVAC service. We tried to schedule service earlier this summer but they wouldn't do it. A few weeks ago, we got on their schedule for today only to have them cancel moments ago claiming not enough techs on duty. From our perspective, Sherlock is in the midst of an HR problem and they're ok chasing the almighty buck in lieu of loyal customers. Customers requesting preventative maintenance to avoid system failures get pushed to their back burner while they chase the more profitable calls. Time for Sherlock to tweak its customer service and for us to find another HVAC service company. read more

I called the Vista CA location and talked to Bob. Asked about getting my AC unit fixed, he tells me he can be out there tomorrow. I said ok great thanks, then I let him know Its a rental property and I am located out of state will that be a problem. He then asked me for my name then tells me they are not servicing rental properties right now due to short staffed. I was shocked cuz he just told me he can come out to my house tomorrow. I am a military spouse and this is truly ridiculous!! Poor customer service! And when we move back to CA I will never consider using these guys if we run into any issues!!! read more

Thank you.....thank you.....thank you! So last week our AC stopped bowing cold on the HOTTEST damn day of the week. Called Sherlock (our kids went to school together) and they sent a tech out. They said he would be there between 12 and 2.....called.....showed up at 12:15!!! Excellent start. He hooked up all sorts of stuff.....and told me there was no leak. He hooked up more stuff and said "oh you have a bad Capacitor"! $225 part and that was the charge. They waived the Service Fee since I chose to have them fix it. He installed it and it he AC fired right up. We were back in business. Friendly service. Quick service and best of all LOCAL service. Thanks again Sherlock! You made me a happy camper read more

There is a reason this place has nothing but five stars. They earn it! I have had no AC in the house and was procrastinating on getting it fixed due to the cost and lack of need most of the year. I was very nervous when I called sherlock to just come out and give me a quote. When jarred arrived he was super friendly and put me at ease he wasn't here to take all my money. That made me laugh and feel automatically comfortable. He was in the backyard for a total of ten minutes before he found the problem. It would cost me just a couple hundred instead of a couple thousand. YAY! I have a unit from the day the house was built (1989) so he didnt promise it will last forever, I mean its old but the one part made my house as cool as a winters day. He was friendly, kept his booties on in my house, played with my dog, and was just a nice guy. After this experience I am a loyal customer to the Sherlock family. Its so nice when they help FIX instead of just asking for a whole bunch of money. read more

Since we wanted a check-up they put us on the schedule 6-weeks in advance!

Where do I begin to tell the story about how this company lacks? Their level of "customer service" is so poor. Their level of communication, not only with its customers, but internally is unbelievably terrible. At the very beginning, the sales person was personable, he was knowledgable as well. This wasn't the problem. The install team stepped thru our ceiling, they lost the book to our touch display and there was a lot of general debauchery. The insulation that needed to be added was misquoted by Sherlocks team so that took extra time. The chump they third party outsourced to fix the ceiling was rude and unprofessional, also lacked communication skills. This was corrected with an alternate company. Meanwhile its almost two weeks later and still no booklet for our touch panel. I had to harass the sales guy to put it in an envelope and mail it.... which still took another week. I thought I was finally done with this company but low and behold the touch display was shutting off randomly. I called and left a message and then never heard from them again. That was three months ago until it recently did it again. I called again and luckily got someone. I explained my story and found the entire team that did my install had moved on... so I thought wow this might turn around. I set an appointment with them for today. I was quoted a time of 10:00 am. Thirty minutes after the quoted time I received a "courtesy" call letting me know they wouldn't be here at the scheduled time..... Not before the scheduled time, which mind you I phoned this morning and confirmed with the customer service team at Sherlock. After an frustrating conversation with whomever I spoke to about this lack of customer service and communication, I asked for a manager.... I received the same non resolving "we care, and are sorry, and thats not what happened" To put it simply for almost $30K in services and equipment you would think the level of concern and customer care would be outstanding. I thought this was a family owned business. It acts more like a corporate take a number and we will get to you disaster. All I wanted was to handle preparing this house for my family after my mothers husband died and instead was met with some of the most unprofessional individuals I have EVER encountered. Mind you I was a bartender for TEN YEARS, and have dealt with 2 a.m. drunks who communicate and act more appropriately than this lot. Thanks for making it seem like you care but AT NO POINT HAVE I HEARD ANYTHING FROM ANY OF THE ASSOCIATES THERE ABOUT HOW THEY WOULD MAKE IT RIGHT. JUST EXCUSES AND EMPTY APOLOGIES. Thanks for taking our money and not providing the five star customer service you should be providing for this level of consumerism. WHAT A SHAM! read more

I'm not sure what is up with this company. We had a guy come out within a week of calling, which is great, but the amount he quoted was incredibly high. He also said our unit was in great condition and new, but a few days after the appointment, they called and said the inspector saw that our unit was ridiculously old and asked if we wanted to join their membership club. What? The quotes and write up for 3 different items were all at least 4 times higher than other companies. The entire thing felt really weird. read more

GET MULTIPLE QUOTES!!!!! I didn't go with Sherlock because their least expensive option to replace my old furnace was for a "private label" one that was $1826 more expensive than a competitor's quote for a well respected Carrier brand furnace. This was after I told the salesperson I wanted a reliable no bells and whistles 80% furnace. I then spoke to a friend who also recently received a quote from Sherlock for work at his house. He also received an unreasonably high quote. I received quotes from 6 different companies after providing the EXACT SAME information to them all...they ranged from $1890 to $5500. RIDICULOUS!!!! I suspect that some of these hvac companies have dedicated salespeople who work on commission. read more

A while back our heater quit working, so we had Sherlock come out to give us an estimate on repairing it. They guy claimed that it couldn't be repaired and we'd have to get a new unit. The quote was pretty pricey, and I decided to see what other companies would charge, even though I was already on the hook with them for about $200 just for having them come out. Time passed and we didn't get it repaired because really, we never used it much anyway. Well, fast forward to yesterday; a mutual friend who's been in the HVAC business for 30 years offered to take a look at it. Within 5 minutes he had our heater running just fine. He said there was too much dust on the pilot area, so that was keeping it from starting. Needless to say, I'd think twice about calling Sherlock for repair estimates, seems as if they're only interested in selling new units. read more

This is a review not so much for Sherlock, but for Fred Radtke - the young man that came and got my heater working. He not only installed a new thermostat on the spot that is easier to read - and replaced the NON working one - he took care of the crackling sound in my bedroom I've listened to for almost 3 years because the previous workers told me it was normal and ok. Fred was polite, efficient, and of course professional. Integrity in people nowadays if a rare find and when I do find it I want to acknowledge. In addition - due to the issues I've had - including a few days without heat - Fred waived the service fee I was told I'd have to pay. This is good business - and thanks to Fred - Sherlock is getting from this customer a 5 star review. Should I have anymore concerns - don't send anyone but Fred!!!!! read more

AMAZING!!! We had Sherlock previously replace our ancient furnace (2013) and had a great experience! We are having them back to fix our air conditioning system that is failing- the incredible staff (thanks for the expertise Dwayne! and phone support Benita!) is why it is a pleasure doing business with Sherlock. Their professional integrity shines through in the quality of the work that is done quickly and effectively and their product selection is excellent. Thanks everyone! read more

WOW. Dominic was AWESOME! We just purchased our home and have a practically brand new furnace (3 years). However, the people who installed it, did a horrible job and left a gap behind the furnace probably 2in x 12in, along with other things that were just improperly installed. The main reason for their visit was an issue while installing our Nest thermostat (no power to Rh wire), but I requested a quote on fixing that gap and recommendations for additional services that might as well be done while they pull the whole furnace out. I had an issue installing our Nest, turns out we blew a fuse trying to install it. They gave me a call 30 minutes prior to arrival and when they got here, immediately put on booties to walk in my home! After I explained what happened and what needed to be done, Dominic got right to work. He let me know the issue was that we blew a fuse when installing our Nest. He replaced it with a fuse on hand to check that was all that was wrong. He let me know that if I wanted the fuse to be replaced today it would be an additional $75ish, when I was originally quoted $99 for the job. This made sense though because prior to coming to my house, they didn't know what caused my issue. I am glad I was informed ahead of time rather than just being hit with a fee though! I of course still wanted it done so he gave me the option of either him replacing it today and paying today, or he could come back another day to replace the fuse. I had it replaced today rather than waiting. He gave me my recommendations and quote for the rest of the furnace issues. He only gave me things that are more urgent, not trying to up sell me on stuff. (Thank you!) He also walked me through the different payment plans, one being, 12 months, no interest, no payments. For a smaller job, this plan is so great! They also informed me on the VIP plan, which I think we will actually join. I had no idea they had military discount and I always forget to ask but that was another 10% off!! Through this whole process, Dominic informed me VERY well. I nearly questioned him to death, but he had an answer to satisfy every question and was more than happy to answer them! He was kind, considerate and informative, which is so so SO important for big jobs like this around the house. Thank you Dominic! We will definitely be scheduling our next job on our furnace with them! read more

I called Sherlock to repair my heater, they charged me $99 just to look at it. Then the serviceman proceeded to say, you have to replace this part for 200, & this part for 700 before I can even tell you if I can fix it...very inadequate company and a bunch of thieves!!! Stay away from these people!!! read more

Let me begin by saying that my husband and I continue to be impressed with Sherlock. Their staff are SO pleasant and friendly!! Dominic arrived promptly at 12pm (I was given a service window of 12-3pm) for our annual heating system inspection. He was extremely polite, professional and knowledgeable. He worked efficiently and kept me informed of his progress. After he'd finished inspecting our heating unit, he thoroughly and patiently answered all of my questions, then gave me multiple options for how to proceed. He was not pushy with sales at all. I wish all technicians throughout all industries were as pleasant and professional as Dominic! A+++++++++++ read more

I cannot say enough about Jared from Sherlock! Showed up on time, extremely friendly and professional, made sure to wear booties in the house at all times (even though I told him it wasn't necessary!) and got everything fixed perfectly very quickly. He even played Frisbee with my dogs who decided that he was their new playmate. 10/10 Edit: After reading other reviews it seems there are two Jared's so I need to specify it was Jared Stein-Roe. :) read more

It a great coincidence that this company is called "Sherlock," because it took some master detecting to figure out the odd combination of things that caused my AC to fail. If you are lucky enough to get Sergio to show up at your door, count your blessings because your stuff will be fixed right and he won't leave any detail un-investigated. From start to finish my experience with this company was positive. The people answering the phones are professional and friendly, scheduling happened faster than I expected (considering it was in the 90s the day I called with my broken AC), everyone calls you and confirms and shows up when they say they will. The first young man to come out (Jake) did a thorough investigation, spending quite a bit of time going through every square inch of the system. He was fabulously professional and communicative. He made some educated guesses as to what might be the problem. I originally thought the issue was with my new Nest thermostat and Jake is very good with those - I don't think he expected to be going through my crawl space and up and down through all the ducting and wiring, but he never complained and stayed until he had exhausted almost every possibility for what was causing the system to fail. He also made the phone calls to verify my warranty, to order the part he thought might be the culprit, and to ensure that it would be delivered and picked up and my replacement appointment would be set. The next day Sergio came, thinking we had to replace my compressor. He, too, searched every inch of my system hoping he might be able to save me the cost of the compressor, especially because my system was so new. And he did! He discovered a few odd configurations and problems which had been created both by some electrical work we had recently done and a previous AC servicing issue. It really took a master AC expert with years of experience to figure this out. Voila - problem solved and sweet cold air filled the house!!! Miraculous. These were very small, very odd things most people might not have noticed, but he was so thorough and experienced he found them. He still stayed for quite a bit longer, testing every function of the system, checking every connection, finding and fixing some air flow problems, and finally buttoning everything up cleanly to ensure that everything was flowing smoothly and consistently. He then sat down and very carefully went over all of his findings, explaining everything, teaching me a lot about how systems like this work, and offering suggestions for the best possible maintenance moving forward. These days it's hard to find companies you feel you can trust. There are some sketchy operators out there just trying to up-sell. I can say that my experience with Sherlock's employees from start to finish was very customer-oriented. I feel like I got more than my money's worth in service and that they were working hard to make sure I wasn't spending more money than I should. They will be my go-to from here on out. read more

I had a recent system Tune Up by Brendon Tracy yesterday. He was helpful, friendly, and informative. The biggest value in the tune-ups is the ability to talk to the technician who helps you; ask them lots of questions and spend time with them talking about how to use the system. Ask them to SHOW YOU what they looked at, not because you want to check their work but because YOU will learn about your system. Brendon spend the time to answer my questions thoroughly. read more

I asked Sherlock to address our needs because Rooter Hero failed us. Jose of Sherlock was prompt, knowledgeable, friendly, and fast. He; as well as, Sherlock exceeded my expectations and will get my recommendation and future business. read more

Raise your hand if you start to panic when you type in "plumbing repair" on Yelp...I do. Finding a good plumber can be cumbersome and could leave you with thousands of dollars down the drain..no pun intended. Our washing machine drain pipe had a major spout leak and we had been putting it off solely for the reason of having to find a plumber and spend tons of money. I scoured Yelp to find one decent and Sherlock popped up as most recommended and almost 5 stars. Well here's hopefully for the 5th star. Immediately their front office called to ask more about the situation and find a time that worked best for me. They were honest about their "consultation" price policy and that is huge with plumbing/electrical companies now a days. Kyle from Sherlock came out and was super respectful and listened to me rattle on about what I thought was the issue. He quickly realized that he would need a camera scope to see inside the drains and immediately got on the phone with the home office to have one out here. He zoomed back to grab it and was back in 30min. Talk about efficient and not wasting anyones time. He scoped the pipes and even brought me out so I could see the DISGUSTING sludge that had built up over the years down almost 50ft of pipe to our main line. While most plumbers would've swindled me out of money and said "just snake it", Kyle made an awesome judgment call and said that snaking would only make the issue worse and might not even fix the problem. Instead he suggested hydro jetting which would be way more efficient in cleaning everything out + less dangerous to our old pipes. I was sold on his solution just from him not trying to get money out of me and instead being honest about what he thinks is the better option. THATS CALLED AMAZING CUSTOMER SERVICE. Next day he came out with the hydro jet and within an hour had our pipes cleaned out and even tested the water flow too. Plumbing is always finicky and because of our older house and underlying problems there might be more work to be done...trial and error at this point. But Kyle quickly got me another quote on what the further work MIGHT be and gave me his card to call if things ever got worse. I like having an awesome plumbing company in my back pocket to help fix anything but also that already has an idea of what's going on. It's like going back to your same hair dresser, it just makes sense haha Needless to say, trust Sherlock and don't be afraid of plumbing when it comes to them. Their team was knowledgeable, friendly and very quick and efficient. read more

Ok, I want to update this review. Following my original posting Shannon followed-up with me to apologize and ask if they could have an opportunity to earn my trust back. They responded to this post, called me and even sent me a card in the mail. That in itself was impressive. They actually cared. Since I was continuing to have AC problems I agreed to have them come out for another try. Bill was the service tech and I must say he seemed to know what he was talking about and presented himself very professionally. Turns out we agreed I should replace the blower fan, among some other work. He ordered the parts and came back earlier today to complete the work. At this time everything seems good. While he was here I asked him what it would cost to simply replace the entire system. It is over 20 years old. He called the office and asked if they would send a rep out to meet with me and provide me with a price. On the same day, today, Curt & Dustin came to my house to look at everything, sat down and explained my options on new equipment and gave me a price. Again, they seemed to be very thorough and definitely were very professional. I have changed my review from 1 star to 5 stars and even purchased their service contract. Time will tell if I need to purchase a new system or not. OLD REVIEW: I called this business because another one failed to show up as scheduled. They made an appointment to stop in and service my unit. If they found a problem they could diagnose it and suggest repairs. If I said there is a problem the initial call would cost more. The day of my appointment I received a call informing me they had a lot of people with problem units and would like to reschedule me. I wasn't happy about this but agreed to reschedule. At this point another company should up unexpectedly and was able to service my unit so I called Sherlock back and said to disregard the appointment. While I understand emergencies come up and am usually willing to work with them the bottom line is I don't want to become one of their emergencies and I don't like being like an afterthought. read more

I have used Sherlock P,H & A Services for years. They are pretty amazing. They came out same day this time for a furnace maintenance appointment (get the VIP package and it's included!). Dominic was the gentleman assigned to the call. He was prompt, polite, clean (wore booties in my house), really nice, efficient, informative - made suggestions for things to watch for in the future due to the age of my system, and left without charging me a penny! I love having a company I can trust to take care of me! read more

Top quality work. We had a leak in our attic and Sheroick responded immediately finding the source of the leak and resolution. Unfortunately we had to replace the coil and condenser outside for proper sizing. They had a comfort consultant contact us immediately and we had a consultation next day. Fair price for the quality of equipment and workmanship. Within just a few days their team arrived and installed and had AC working in same day. Clean and professional is how my wife described them. We have triple wet/safety switch protection with 10 year warranty and VIP service included for 2 years. Nothing but high recommendations from us both. read more

I called Sherlock to service an old HVAC and they were honest about the condition of the unit and didn't think it was ethical to take money on a unit that needed to be replaced, a rare quality in todays landscape of HVAC companies. Months down the road I had a new unit installed by another company because they were less expensive... unfortunately you get what you pay for. I called Sherlock and asked them to come out and troubleshoot... they solved all the issues. I would never consider working with another company after all the great service they performed from customer service, to the technician and sales team that is in place. The staff is ethical, professional and well trained... I highly recommend them. read more

If you live in the San Diego area (especially North County) and are having AC trouble, Sherlock should be your go-to. A few days ago our AC unit decided it didn't want to blow cold air anymore despite the unit still working just fine. We used Yelp to look for a reputable business to come check it out and Sherlock was at the top of the list (and had great reviews). When we called they originally said they couldn't squeeze us in until early next week but gave us a call back a little later that day saying a tech could come immediately. Jared showed up at our place on time and ready to work. He was quick to answer any questions that we had. He was in and out pretty quickly and made sure everything was working 100% before he left. He was also kind enough to provide us with a quote for a larger service that we may need to do down the road. I would highly recommend Sherlock to anyone. read more

I made an appointment for Friday at 2pm to get an estimate to install the new AC in my house. They texted me a day before and confirmed the appointment. On the day I waited until 2:30 and no one showed up so I called them and they said they can't make it by 2 and "bill" called me back and said they can make it at 5. Then they called again at 4:30 and said they can't make it today and earliest they can do is August 21! "For giving an estimate!". This is not a good sign todo business while you confirm your appointment and don't show up and say "uh it was on board but we didn't see it". You guys at least lost 13,000$ contract, your company waisted my time and that money goes to someone else pocket. read more

Expensive rates and we had to pay $99.00 to find out what might be wrong with our system. We were quoted in the neighborhood of $2,700.00 by Jared to service and fix our non working a/c and replace the freon that was not in the system. Turns out from another company Liberty Mechanical the Leak was upstairs in the Attic and a Valve had to be replaced. Sherlock never went into our attic to locate the problem. I called the company and wanted to speak to the owner Aaron and never received a phone call back. In addtion the appointment was cancelled and rescheduled because of their "workload". Still waiting for a call Two months later. read more

Best company service ever. No up selling, or other sales BS as with other companies. If you're going to invest in the expense of installing a new HVAC system--shop around and you'll end up going with Sherlock. Eddie the installation tech was very efficient and completely professional in ensuring that everything was working to standard. Very happy. Update---A year later and I'm still very happy I chose Sherlock. Today Jared is inspecting everything installed last year and ensuring its ready to go for the summer. What does it cost? NOTHING--FREE! That's solid customer service. read more

We had Dominic Rockshead at our Carlsbad house on 12/4/2019 to repair our heater. He was a true gentleman, very respectful, and honest. We were told by another company last night that it would $10,000.00 or more. Come to find out they were wrong as Dominic showed us we just needed a new thermostat. We went with the Nest thermostat and couldn't be happier. Thanks so much Dominic for your time and fixing our heater. You are truly a great person and a huge asset to your company. You represent the company with integrity, pride and friendliness to the customer. Thanks ever so much! Happy Holidays to you. read more

They are great. Techs are very friendly and knowledgeable. A/C system wouldn't turn on. John was great. Took the time to explain the issue to me and was able to have everything repaired and working within and hour. Would recommend them. read more

This company is a rip-off. I was charged $950 to replace a water pressure regulator, and later found out from 2 other plumbers that they would have charged $350-$400. They also flushed our water heater and several days later we no longer had hot water. They came out to check things and wanted $1200 to fix something that they had probably caused. I declined their offer and called in another plumber several days after that, and by that time our water heater was leaking! We now have to replace a water heater that was running perfectly before it was flushed by them. Stay away from this company at all costs! read more

I had an appointment with Sherlock for 4:00pm yesterday but they re-scheduled for today because they were so busy. As it turned out that was a good thing because Jonathan would have been working in the dark. This morning Jonathan showed up on time and diagnosed the problems with my A/C unit and thermostat. Jonathan left briefly to get the parts he needed, then he returned and repaired our A/C unit and replaced our thermostat. We will call Sherlock again. read more

We just turned on our AC system after not having used it all winter and were facing a foul 'stinky sock' smell which was pretty mortifying. We have guests arriving in a few days. Called Sherlock and they had someone out here the next day to clean the evaporator coil. Jonathan diagnosed the problem and they were able to save the day for us. Signed up for their annual service/maintenance program to hopefully avoid this happening again in the future. read more

Since we recently moved back to CA and bought a 2 yr old home we decided to get our system (AC and furnace) checked out. The AC worked great but since we were not the original owners we wanted to make sure. We went onto the website Nextdoor.com and asked for recommendations. Sherlock and one other HVAC company kept getting mentioned. We called to make an appt. and spoke to Chelsea, she was very courteous, nice and helpful. Today we had the pleasure of meeting and working with Jared. He was very courteous, treated our home with respect, knowledgeable, explained things very well and was very honest. My husband is a techy so they got along great! He pointed out a few things, and recommended a few things as well. He was not pushy with anything, a delight to work with. People are always quick to complain and write when a job isn't well done or done to their satisfaction and they don't seem to want to take the time to say thank you when a job is well done. We are not of this mold, and want to say thank you very much for a great service call. We will definitely use them when the need arises in the future. Thanks again! read more

Last fall not 2021 but 2020, our furnace broke. This was right in the middle of of Covid. We called several servicing companies and nobody even answered our phone calls. This year we had a lot more luck. I called Sherlock plumbing heating and they sent out Josh Thompson. I found Josh Thompson be a very knowledgeable and friendly service technician. I could communicate with him very easily and he quickly found the problem. The problem was not with our furnace but with the ground that attaches to it through our wiring system. He explained this to me and As I am kind of handy, I was able to repair the problem myself. If it wasn't for the ease of talking to Josh Thompson and understanding what was going on, I would not have been able to do so. I really liked him and I would highly recommend this company to others. read more

JR, JoJo, and Eric came to my condo yesterday to install my HVAC system and Heat Pump. They were very meticulous and on task for the whole installation, and kept me informed as to what they were doing throughout the whole process. I was beyond impressed with their work ethic, and Sherlock is lucky to have them. They actually left my condo cleaner than they found it. Too bad I can't give 6 stars! read more