We decided to go with Security Doctors to install and service our hardwired security cameras at our…read morehouse. After initial emails and a call with Carlos, we set up a meeting to review our needs at our house. Throughout the entire process, Carlos was prompt in replying and always very helpful and gave us great customer service. When his team arrived to complete the install, the work was also completed professionally. The team of three wore masks and shoe covers when inside the house. They were very courteous and explained everything they were doing prior to doing the work. I was really impressed by the job from start to finish. I'd recommend Carlos and Security Doctors.

Moved into a place that already had a panel from the previous owners, completely dead, with the old…read moresensors still stuck on every door and window. Two other companies wanted to rip all of it out and start over. He got the existing sensors talking to his own hub without pulling a single wire, swapped the panel, and the whole thing was live before dinner. Saved us the demo, the patching, and a chunk of the bill.

We had a broken lock on our business that occurred on a sat night. Left a message Sunday morning…read moreand he called me back and were on their way out at 4pm - made repair quickly and it was a very reasonable charge for Sunday service. Will definitely be using again.

My dog sitter locked herself out while I was out of town. Yelp led me to Gary, who was immediately…read moreavailable and had a reasonable price. He was at my house in less than half an hour and had her back in, in no time. Thanks so much for your help!

called and they immediately put me on the schedule. Bob came out and he was fantastic and very…read moresweet and so informative. Fixed my problem asap and was outstanding

Great people, very friendly and helpful. Key copies are…read morealways perfect match and cheaper than Ace Hardware, Home Depot, Etc. I hope they stay there as long as I'm still in Palatine.

This company is great. I got a new router that screwed up my configuration on my security camera…read moreviewing from my app and they walked me through how to fix it. Very good customer service many years later after install. Would definitely recommend

Outstanding service! I needed several outdoor security cameras replaced along with a new hard…read moredrive. Jose was excellent with communication and quoted me a very fair price. Once the equipment was ready he installed everything very quickly and talked me through the entire system. He even came back to help me improve my wifi and internet! I couldn't be more happy about the service and new cameras. Jose is the best!

I called to request a locksmith to unlock my friend's apartment because my luggage was inside, and…read moreI had a train to catch in about two hours. None of his roommates were home, awake, or answering their phones, so I was starting to panic a little. From the start, the staff were incredibly patient and kind. They gave me a reasonable quote right away and said they could have a technician there within an hour. The technician called me as soon as he was on his way, and his ETA was only 15 minutes! In the meantime, we found out that one of the roommates could come let us in. I called back to cancel, fully expecting to still pay a $89 service fee since the technician was already on his way and almost there. To my surprise, they told me not to worry about it and canceled everything at no charge! The entire experience was so easy, and every interaction was quick, friendly, and professional. Even though I ended up not needing their services, I was genuinely impressed by their kindness and customer service. Truly night and day compared to other locksmiths I've dealt with in the past. I would absolutely recommend them and will definitely be calling them again if I ever need a locksmith!

I was in desperate need of a new keyfob and I sent out quotes to multiple companies via yelp -…read moreChicago Locksmiths was the first to call and they quickly set up a same day appointment within 1.5 hrs. Robert was in touch with me and quickly/efficiently set me up with a new keyfob. He was extremely nice, professional and knowledgeable. The whole ordeal couldn't have went smoother and he came to my apartment. He also went over specifics with the key fob, how to replace battery and other smaller details. Great experience and would do business again!

I manage a condo building in Evanston and we needed several upgrades to our older video cameras and…read moresystem. Don was knowledgeable, helpful, responsive, easy to communicate with, and fairly priced. He did an excellent job on site getting the work done as promised. I would 100% work with Don again and highly recommend him for any video surveillance system work.

This company is very highly recommended! Don't hesitate, just call Don! Don installed three cameras…read moreat a very reasonable price about 4 years ago for my dad and has provided follow up support for him since then, for absolutely no cost. He responds very quickly when my dad reaches out to him, he very kindly and patiently walks us through how to solve the issue (always operator error). Once he even made a house call for no charge. This is truly a wonderful business, very deserving of all of his 5-star reviews, and your business.

worst alarm company ever dealt with very unprofessional don't stand behind their product you to…read morepay every time something goes wrong It's a shame they take advantage of people their products don't last more than one or two years and as soon as you're out of contract, they don't warrant out of the products

I filled out a form online to get an estimate. I received an automatically generated email that…read moresaid someone would get back to us soon. Three days later I called the office to follow up, still, no one ever called back to schedule an estimate. A week later I called again. I asked the receptionist if they were still in business and trying to get new customers, to which she naturally replied "yes, of course, I will have the sales manager contact you". Two days later I finally received a call from the sales manager, who asked me if I was an existing customer, or if I would be a new customer. I said I would be a new customer. He told me they aren't accepting any new customers at this time. 1. What do they need a sales manager for if they aren't accepting new customers. 2. Someone should tell the receptionist that they aren't accepting new customers, so she doesn't misinform people who call looking for estimates. Don't bother calling this company. It takes 12 days to find out they aren't looking for new business.

I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

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Tactical Security is pleased to announce that our company has been operating under new management…read morefor a number of years now. This change has brought value added results in servicing our clients. This decision has proven to be in the best interest of the company's members and employees. We currently have our own Security Training Academy, allowing us to provide our clients with professionally trained security officers. Tactical Security stands ready and prepared to handle all your unique security needs. Tacticalsecure.com