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    Shepard Performance

    3.9 (10 reviews)

    Services - Shepard Performance

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Shepard Performance Photos

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    3 years ago

    Shep loves working on Toyotas and he is great at it. Reasonable in his pricing and great to work with. I'll never go anywhere else.

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    R & J Automotive

    R & J Automotive

    (6 reviews)

    Hate to leave a bad review, but I went in for an estimate on a repair, they said they needed to…read moreorder a part and would call me the following week. Never called me back, wouldn't answer the shop phone, didn't return any of my multiple calls over the next several weeks. I 'd heard good reports about them from others in the community, so this poor treatment was a big surprise and a big disappointment.

    My beetle broke down in Newport and the tow person recommended Ray. He said he would tow the car…read morethere. It sat for months on end. Ray recommended a new engine for it and said I should go through parts place. Parts place finally came through and delivered the engine in November with extra charges for limited access. It wasn't until May u til Ray got to the car. He got pissed off cause the wiring and generator was messed up. Autowerks was the last place that fixed wiring back to it's original state, and Earnie from Earnies mobile rigged it before that. All lights worked when I dropped car off but now brake lights don't work. He put new engine in finally and told me to pick car up. Our text dialogs weren't anything out of the ordinary but he got nasty and wouldn't take any money when I tried to pay him. Then he threatened me w police. Please be careful with this person he thinks he hears something when you didn't say it and gets viciously retaliatory. There were 3 dents on top of the car which my husband would attest that there were never there before. I asked Ray about this and he said he didn't notice them we pounded them out. I never accused him of anything breaking my tail lights etc. I was very hesitant on having my car towed there but this abuse of power attitude w him was uncalled for. He has a lot of drama and there is always a conquested victim. I asked for an invoice and never received anything. He just turned. Now I'm still going to have to get the car to Autowerks. I was patient. I question his attitude about women. I did nothing wrong. I was relieved when I finally got my car back, it wasn't worth the threats at the end. I had hoped for a better business transaction. When someone refuses your money there's a reason for it.

    Shepard Performance - autorepair - Updated May 2026

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