Just be cautious nice guy. Went to check if windshield wiper motor needed replaced. He said yes…read moreover $300. Turned out windshield wiper blade was stuck and I could not see it.

I left a message on the weekend (they're closed), and got a call back on Monday morning from…read moreCurtis. I explained the problem I was having, and he directed me to a local transmission shop who he felt was likely more familiar with the problem and my old car than Rick's was. He spent several minutes on the phone despite it being clear immediately that they weren't going to get my business. I definitely appreciated his willingness to do that, and his help.

I concur with Chrystal L.'s Aug 13, 2026 post. If there was a 5 star + rating Mr. Shepard and his…read morestaff would get one from me. Our 2000 Toyota Camry still runs like a top, thanks to the care and maintenance we have receive there, the last 20 years. Honest, forthright and fair pricing with a dose of good humor. Add that to their experience working on Toyota's that goes back many many years, and you have a mechanic that earns top recommendations. Randy H.

If I could give more than 5 star I would. my Breaks started making a grinding noises, which is…read morenever good. I called and left a message with The company. The next morning I was called back, seen, and fixed all in the same day. Wonderful customer service with fair prices. Can't say much more better than that

Thanks to April and Ken for helping me test drive a new RAV4. Since I don't live in Oregon, I was…read moreupfront that I wouldn't be purchasing this car from them but was having a hard time finding a new rav4 to test drive elsewhere. Both of them gave me attention and respect, even though I wasn't a sale for them. I appreciated it so much! Thank you!

I thought the sales manager was kind of a con man--really underhanded tactics that completely…read moreruined the sale for me. We ended up walking out and going to Grandpa's Toyota instead. They were much more upfront about pricing and financing. I won't buy from a dealership I can't trust.

Rick was very helpful even though he was so busy. We were in a bind when the engine light came on…read morewith a message about the temperature being 200 something degrees on my son's truck. He was to take me to the airport in Portland the following day. Rick grabbed his diagnostic machine and went to check the truck. He told us what it was and said we could drive it but it needed a new thermostat which he could not get to for a week or two. We are immensely grateful to Rick for taking the time to check it out being that it was a potential safety issue and we would have had to make alternate arrangements immediately. My son said he will definitely make an appointment and go back for the work. Thank you for the peace of mind on the way to Portland Rick!!

While traveling my FIAT 500 Sport's drivers side window wouldn't stay up…read more I searched for shops that work on foreign cars and connected with Rick at McDowell's. He worked me into his tight schedule, assessed the issue, located and obtained the needed part (window regulator/motor) and got it repaired within two days! I am so thankful for his efforts to get me back on the road without any delay in our vacation plans. I highly recommend this business - his shop is immaculate and he truly goes above and beyond to provide first class warranted service. Thanks again Rick!

Cam is great. The whole team rocks! Only place I bring my cars - one old one, one newer fancier…read more They have it all. And at reasonable prices. But don't tell too many people. I still need to get in now and then. JK

These guys turned out to be auto tech local heroes -- saved our day after AAA and LEXUS failed. My…read morefancy hybrid went dead in harbor parking lot. AAA said it would take 3+ hours to get to us. Lexus dealer in Portland said you need to tow it in (98 miles) but we won't be able to service it for 8 days. Meanwhile my brother-in-law with MS in the seat next to me is beginning to cramp up from the heat, but I can't even get his window open or his wheel chair out of the trunk (electric hatch but no electric.) So I found Car Audio 101 & Auto Physician on Google Maps -- less than a mile away. Alejandro on the phone said "I'll be right there" and he was. He teamed over cell with his boss to figure out the new Lexus plug-in hybrid tech. 15 minutes later my car was running and vacation was saved!

I purchased my vehicle from them in February. Granted it is my responsibility to inspect everything…read morebut I wouldn't think they would sell me a car with a tire that had an almost splitting side wall. I can see where the previous owner hit a curb pretty well and took a gouge out of the tire. I ended up needing to buy new tires the next day after buying the car. Not something I expected, typically you budget for that. Anyways, I thought I would have the car serviced there because the selling department and servicing department are two different ones. I needed an oil change & tire rotation. I asked twice if they rotated my tires, they said yes. I got home and I knew for a fact they did not because one of my wheels has a small mark of yellow paint on it. I ended up going to Les Schwab for the rotation (love them). I called them the next day. I inquired if they rotate tires, which he said yes. I informed him that I was in yesterday for service and they did not rotate my tires. He pulled up my account and he said well I won't argue with you but it shows that we did. I explained how I know and he got real quiet and said oh. I let him know that I was not too happy and very apprehensive about my oil change now. He said he would let the manager know. I'm disappointed because I do not trust the Toyota dealership on the coast, as they have done some shady stuff to my other vehicle for oil changes so I go to the valley. Well, now it looks like I will need to go to the valley for my car's maintenance.

I love this dealership and want it to be known. I did purchase my new/ used Honda passport here…read morelast May 2023 and I love it to death, hope I can have it 20 years! I did have an issue with one person here, but I really don't want that to sour the situation with everyone else who are so fantastic that can happen. Some of the great people who work here are Lizzie, she is so smart knows all about technology and is incredibly helpful always helping me, the lady at the front desk is so polite and nice. I love calling and getting her on the phone just to talk to her because she's so sweet. Ken who works in sales is one of the most helpful people ever. After I bought the car and I didn't have the pleasure of buying it from him which I would have if I had known, but after I did, he took time to help me with the snow mode and what to do in case there is snow on the road because I have not driven in snow before. He is such a nice person. He took time to send me a video clip and full explanation of how to use the snow mode on the car. If I left someone out, I apologize everybody even the guy that washes the cars is fantastic too. Every time I go here I'm happy and I'll be going here tomorrow to get an old-fashioned CD player put into my vehicle so I can listen to my old-fashioned CDs. I felt I needed to leave this review because ever since I started going there I had always loved this dealership and I found it about three years ago luckily. Most everyone will treat you well here! Definitely definitely check it out.

I had great I was on the road and needed service They got me in and fixed issue for a fair price.read more

Today Chuck and Levi Treated me exceptionally well. Please support Waldport tire. My starter went…read moreout. They assisted with calling Rowely towing. Sold me a battery and then discovered my battery was not bad. Gave me ride back to my truck. Exceptional service. Please do business Local. Thank you all. Now repairing my truck. What a great day.

Highly recommend! Was passing through Newport with the check engine light on and brought my glow…read moreplugs to Galen. Showed up without a call or appointment and he happily serviced our sprinter. He even let us charge our battery pack and devices. Great and honest person, willing to help. Cannot have been happier. Knowledgeable and kind. Thanks! I don't understand how there is a 1-star review on here for him and I was hesitant at first when I saw her review but then realized her other 60 reviews are 1-stars. Galen doesn't deserve that. The guy volunteers building houses abroad and volunteers at the aquarium. He is as honest and sincere as it gets.

ZERO STARS! Do not trust Galen to work on your vehicle! He…read morenever fixed the problem and caused a huge amount of damage to both my engine and electrical system.