No key for the restrooms, only one key, stolen, after I fuel my gas tank, looking for other places…read morefor restrooms, is not good, Business should be prepared for customers services, absolutely they should have 10 pair of keys. They know their business.

The manager at this Arco took her dog into the outside restroom (why she had a dog at work joining…read moreher in the bathroom is a bit disturbing). When she slammed the door behind her I asked if I could use the bathroom and she marched away saying she would not use her key to open it for me and I had to go back into the store. When I explained it was poor customer service she told me I could not use their bathroom and blocked the door. How absurd and embarrassing for her. Please don''t use this gas station!

Prices can be high! Staff is Amazing…read more Special Shout-Out To Christopher Special Shout-Out to Everyone Who Works So Hard There... PS. DON'T Forget To Tip Ur Attendees

I love to post reviews of gas stations near major freeways that have clean restrooms and nice…read morepeople working at the station. This Shell right off Interstate 5 in Ashland qualifies for such a stop. They have a nice convenience store, drive through car wash and if the mood strikes there is a fancy cannabis shop across the street that usually has a food truck parked in front. This is our stop for gas and restroom break when we travel through the area. Clean restrooms and reasonably priced gas. Worth the stop!

We visit Ashland a lot, and typically stop at this station to get gas. This time we stopped bc I…read morehad to use the bathroom. As I was going inside to get the key, a woman who was standing outside smoking a cigarette yelled over "you can't use the bathroom unless you buy something". There is no sign to that effect and the nice man at the register handed me the key without a question. When I came back out she followed me inside and I decided that I wouldn't buy anything after that, thanked the gentleman and headed to the car. She proceeded to yell at the employee. My point to this is, how did she know I wasn't going to buy anything? And given the number of times we have bought gas from them and never used the bathroom is probably around 11-12. Her attitude and assumption was uncalled for.

I have been stopping here multiple times a day for a long time as a delivery driver. On my way home…read morefrom work today, the afternoon shift ran my card, did not pump my gas in time so they said the pump "timed out." They also stated they refunded my money but they did not. I explained and showed them the Amt authorized by their store & that i don't even have gas to get home. What a terrible experience, I am not returning. I showed the three employees over and over again that they had not refunded me anything and the money had been authorized by Arco, they had no interest and problem-solving and just sat there and stared at me. I told them I did not have enough gas money to get home unless they resolved the issue, and they just stared. Please Hire the original gentleman who were working here before and give them like a two dollar raise. This place is crap now. Your employees don't know how to operate the cash register, the card reader, and have absolutely no customer service skills.

Great gas station! A gentleman who works here helped me add air to my tires and did a quick check…read morebefore my long drive! Thank you!

Dog biscuits for my dogs!…read more I'm not a fan of the Oregon you-can't-pump-your-own-gas thing, but the employees here were pretty nice, if a little misguided. (No, Mr. Attendant, my dogs can see you just fine through the tinted windows. They are barking because either they don't know you or don't like the way you smell. Not because they can't see through the tinted windows.) Service seemed to be more prompt at this location than the Shell across the street, where I saw cars waiting with no attendant.

This isn't L.A. Even though there is a permanent homeless guy across the lot, the bathrooms should…read morebe open. I'll be back once they are, not before. I will share this fact with everyone I know. 60+ year Mobil customer.

When I go to my home town, I look forward to my gas being pumped for me. Tonight I was not happy…read more The attendant had an attitude to begin with because I didn't understand that he pumped the gas before I paid. Then, he spilled a significant amount of gas down the side of car and didn't even say anything to me about it. When I went inside to get something to clean it up with, he blamed it on my car, "Your car started just chugging at me!" Really, cuz I have never even spilled a drop of gas out of car. When I said, you could have told me though He just threw his hands in the air and made a noise.

We have been customers at this Valero for two years now. We fill up at least twice a week. We have…read morebeen so loyal to this location because of the fantastic customer service we have always received. However, the last four times we have come our normal guys are not here and the guys now are horrible! They will not, no matter how much you put in your tank, wash your windshield - we barely get a "how much gas you want"? - and forget them giving two shits about your day. I will not return! With so many options for fuel, you'd think they would take the time to be at least kind and somewhat hospitable! This Valero is not even the cheapest place in Ashland to fuel up - if you're not going to be the cheapest place you'd better be the nicest!!! And I'm only giving one star because I had to to submit!

I just st love the prices if not only gas , but , cigarettes as well. $6.95 for cigarettes and…read more$3.69 for gas !!! Employees are so nice !!! Always extra helpful. Thanks Astro.....

Don't use your credit card here!! The attendant tried to run my card for 76.00 when I told him 20…read more the first time he ran it I'm he told me the transaction didn't go through her ran it again and told me the same thing. So I gave him another card asked for 20. That went through. this morning I got notification that my card was ran for 76.00 then 24.00 and my other card for 20. shady!! So check your statement!

The girl at the counter offered me sex for 20 guess she's got a side hustle…read more Mariah it was the store was very dirty there were no smiling faces served like no one wanted to be there idk why they were there nothing was being done and the bathrooms were nasty

The rude lady at counter was unbelievably rude and bossy at the same time and I can't believe this…read moreis the person you have running the store.and then as I'm leaving I'm told o have to move my car. Wtf I'm in the parking lot is this not where cars belong. This mornings experience at a store I frequent has me questioning my loyalty to this store. The store was empty with 3 employees on shift yet when I went in and approached the counter, it took five minutes to get somebody to come up the counter and help me and when she finally got off her ass and decided to help me she was rude and then continued to speak with me in a condescending tone. I can't believe Good labor so hard to find that this is the kind of person that you employee for a customer service job. Pretty sure she was management as well. despicable absolutely despicable. Sorry you had to get off your fat ass and do something. You're at work after all. If you hate your job that much do us all a favor and just stay home.