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ARCO

1.8 (35 reviews)
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Review Highlights - ARCO

I see why now, we were confronted with a gas attendant too, I mentioned something about isnt it legal to pump my own now and hes like yeahhhhh thats okay and then all was good!

Mentioned in 2 reviews

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Mobil

Mobil

(2 reviews)

We visit Ashland a lot, and typically stop at this station to get gas. This time we stopped bc I…read morehad to use the bathroom. As I was going inside to get the key, a woman who was standing outside smoking a cigarette yelled over "you can't use the bathroom unless you buy something". There is no sign to that effect and the nice man at the register handed me the key without a question. When I came back out she followed me inside and I decided that I wouldn't buy anything after that, thanked the gentleman and headed to the car. She proceeded to yell at the employee. My point to this is, how did she know I wasn't going to buy anything? And given the number of times we have bought gas from them and never used the bathroom is probably around 11-12. Her attitude and assumption was uncalled for.

I have been stopping here multiple times a day for a long time as a delivery driver. On my way home…read morefrom work today, the afternoon shift ran my card, did not pump my gas in time so they said the pump "timed out." They also stated they refunded my money but they did not. I explained and showed them the Amt authorized by their store & that i don't even have gas to get home. What a terrible experience, I am not returning. I showed the three employees over and over again that they had not refunded me anything and the money had been authorized by Arco, they had no interest and problem-solving and just sat there and stared at me. I told them I did not have enough gas money to get home unless they resolved the issue, and they just stared. Please Hire the original gentleman who were working here before and give them like a two dollar raise. This place is crap now. Your employees don't know how to operate the cash register, the card reader, and have absolutely no customer service skills.

ARCO - servicestations - Updated May 2026

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