First time in a while I was greeted with friendliness. That threw me off and did not know how to respond. Talk about a nice change since this pandemic started. Kinda sad I'm used to this unhappiness and I'm shocked when someone is happy and friendly. Thank you. read more

Air hose doesn't work. Paid 5.00 and did not put air in tire. Gauge was also inaccurate

DO NOT GO HERE IF YOU EVER NEED TO USE CASH. I came here to get a quick car wash, and the payment machine wasn't taking my cards, so I used two $10 bills to cover the $14 car wash. The machine printed a receipt telling me to go inside to get my $6 change refunded since it didn't have any cash to give back. I went inside, and the clerk looked at me, dumb as a sack of shit, like he'd never had to give $6 cash back. A minute later, dumbass clerk #2 arrived, and he was just as incompetent as the first guy. They asked me for my card number to search for my receipt, and I told them I paid with cash because it wasn't taking my card. Both these guys were speaking in Indian back and forth until one of them said, "Can you come back tomorrow, brother?" Come back tomorrow for $6, I thought? I'm in the United States, not in fucking India, and I shouldn't have to barter for my change. I never leave reviews, but now I need to go on every platform to blast these dumbasses. read more

Super clean bathrooms! Definitely stop here for gas (Shell), snacks, car wash (vacuums) and bathroom breaks.

This gas station was so clean and nice, I was floored. I came in expecting a typical dirty bathroom, but what I found was a stylish, well-cleaned and spacious bathroom, plus a very nice and well-maintained gas station store. read more

Shell - Their super nice, clean bathroom - Gas Stations Near Me - Dublin, California

It has been many years since I have seen a gas station so well maintained both inside and out. I felt like I went back in time, to a place where people really cared about their jobs. A place where people were nice because they truly are nice. It felt great to be able to get out of your car and pump gas and not have your shoes sticking to the pavement for once. They even wipe down the pumps. The store interior is very clean and the shelves are loaded with everything under the sun. If I were driving out of town, it would be a joy to stop here to by gas, among other things. Rather than the run down rat trap dirty filthy gas stations that seem to have overrun our towns & cities. This gas station is proof that it doesn't need to be that way! Thanks read more

Cox Family Stores operates this gas station, car wash, convenience store. Shell station is at the entrance of Hacienda Plaza. spacious, clean shopping area with rest rooms in the corner.. offerings: beverages, booze, gourmet snacks, smokes, lotto, gas drink: Carmel Valley Coffee, columbian (12 oz 1.89) -pretty good coffee. better than any 7-11 or donut shop. drips: -parking spaces in front of store, how cool is that? -better than most gas station convenience stores. prices slightly higher than average liquor/convenience store. read more

I visited the Shell station for gas & car wash yesterday on my way to Target. I saw another Yelper's picture of the car wash options & prices so I opted for the Ultimate car wash. When you approach the car wash entrance, there's a long handled brush in a cleaning solution as a pre wash scrub option (which I didn't take). The car wash was quite thorough & the dryer has large, angled dryer tubes that are very effective. Best of all was the price! $10.99 (one dollar off with gas purchase). If you're ever in Dublin, this place is super convenient for gas & a great drive though car wash. read more

This review is for the short lady with light hair Always rude and has a stinky attitude about her I saw her yell at another employee in front of customers and that never sat right with me She could have helped her when she was taking care of a line and choose to belittle her in the middle of a transaction. Every time I go she has an air of arrogance and is just all around a nasty little crab. Always walks around than she's better than everyone is just super short with her attitude as well. read more

This is the best gas station I have ever been to. Does your local gas station have a water fountain/statue/art in it? Do the pumps and card payment thing not feel grimy icky but actually look like they've been cleaned just a few minutes ago ? The best part are the bathrooms! First, I really appreciate when single stall bathrooms have an occupied or un occupied indicator on the door. There are 3 bathrooms here and they all have a vacant/occupied doorknob on them. You always have to brace yourself when entering any gas station bathroom but this one was so pleasantly surprising!! It smelled clean, it looked clean and there was plenty of soap! Definitely stop in Dublin on your way to and from the Bay Area. It has this slight-germaphobe's stamp of approval :) read more

A very well maintained gas station! Prices are average to lower in town. The bathrooms are top notch for a gas station and staff are friendly! read more

Shell - Front of the store. - Gas Stations Near Me - Dublin, California

I've always made a point to stop at this station if in the need of gas, or snacks when I'm out in this area. The store is super clean. They are always very nice. I really like the big open pump spaces which also includes lots of regular parking. They have a great selection of snacks. You can ask my 3 year old about that. She can never decide what she wants because there's so much to choose from. Stop by! read more

FIVE STARS for their COFFEE. The Carmel Foglifter & Vanilla Nut coffees are phenomenal. I prefer their coffee to the coffee hot spots. A bit pricey for a 'gas station' coffee but its worth it for the quality and taste. I gave this place 3 stars because the service often leaves a lot to be desired. There's usually one employee that has service with a smile, and always at least one that makes me want to never come back. Luckily, they have the same coffee down the street so when I can, I'll go down the street for service with a smile. read more

Dear Shell, Could you please shut the heck up when I am trying to refuel? Your video pumps are annoying as hell. Every time I pull into your stations I feel like Tom Cruise in "Minority Report" the way your pumps start with their advertising blaring out at 100+ dbm every time a customer try to refuel! Tonight after coming from a movie I had thought " well I haven't been to a Shell station in a while and I need gas. Maybe the advertising has stopped since my last visit?". So now after 4 years I give the Hacienda station in Dublin a chance. As I pull in under the covering I see them. The white red and orange ogres waiting with their video screen. My gorge rises and I feel the adrenaline begin to course through my system to a greater degree. As I pass a few of the ogre I notice the screens are moving an not all of them in the same way. Still I have steadied my nerve to try and give them another change. As I stop to refuel at the ogre on the end I I can hear something. But still I hold my mind steady with and iron will. Then I pull our my wallet, insert the card into the ogres mouth. The ogre starts wailing some two dimensional script advertising in my direction. By then my entire demeanor has turned to stone except for one flaming blade of emotion that directs my fist squarely to the center of the video screen. Unfortunately this Shel's ogre pump is tough and continues to send fourth it deafening message falling onto what is the dry landscape of my consciousness. Still, I hold out some hope like a drunkard's spouse there may be some way to stop the soul sucking cacophony issuing forth from the ogre pump. Into Shell's hut I go to talk to the ogres handler. Once inside a question posed to the poor zombie is responded with a total lack of understanding and ability to shut the ogre up. I thank the Shell's zombie and ask where the nearest non-Shell fueling station is located. Fortunately the zombie is able to tell me where another ogre-less station is located. I exit Shells hut and leave the Shell ogre unfed. Shell, No thanks for your wailing ogre fuel pumps. Shell, no thanks for your tainted convenience store items. Shell, you no longer appreciate your customer base and instead view them as marketing mindless marketing targets Shell, not only will you not see my business again in my lifetime, I will also relay my poor customer experience at your sorry stations with the hope of recruiting business to any other fuel supplier out there. May all of your ogre pumps remain unfed from any customer dollars in the future! 76, thank you for the serenity of your quite and calm non-video fueling stations. 76 may be a little more expensive but 76 is worth it int order to keep from having to raise a mental shield on every visit. Progressive Insurance, Thank you for the auto club services that allow me to pass by all Shell stations without fear even when my fuel gauge indicates empty. read more

Wish i could give them 0 rating for their customer service BY. "ROY"... he was soo soo Rude keep telling us their is a law... he literally yelled at my friend there was still 4 minutes left and he was keep Rushing nd i told him that i am gonna put a Review about it ... he said " do whatever you want to do i m not scared"... there's really nothing to be scared you just have to be polite you better learn some manners how to greet customers ... but this kind of customer service not acceptable at all... read more

This is my favorite stop on the way to the Bay Area. We almost always stop here. The bathrooms are VERY clean. It is a great place to stop go to the bathroom and grab a drink and/or snack and sometimes gas. The employees are friendly and fast as well. I have used the car wash once and it worked well. If anyone needs to have a quick potty and gas stop when going through Dublin, this is the place for you! read more

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I like this little gas station. Gas prices aren't great but the drink and snack section is quite good. They vary Venom, the energy drink I like. The store is conveniently located near the freeway. The bathrooms are clean and staff always greets me with a smile. read more

Shell - Gas Stations Near Me - Dublin, California

Wow. Never expected to find the cleanest bathroom in a gas station. Great selection of food and snacks too. The whole place was clean and orderly. read more

If I could put 0 stars I would. My wallet was stolen at this gas station (PUMP 2 right under the camera!!!!), and I gave them all info to contact me, because the MANAGER is the only one who has "access to cameras". This shell never contacted me or tried to be of help. They looked at me like I was a lost child, this is terrible. The customer service was horrible. They are NO help! read more

Since starting work in Dublin I've come to this Shell a lot. Inside and out is always clean. The restrooms are well maintained. The service I've had both good and bad, but mostly good here. It get's a little cramped when there busy, and no one knows where the line begins, so everyone just crowds together. And I know I really shouldn't be eating gas station food, but when I'm up really early, and don't have time to make breakfast, sometimes gas station food is the only option. It's not horrible, but trust me, nothing gourmet so don't expect that. The last time I had a bacon egg sandwich from them, sadly there was no bacon. Just a round disc of bacon fat, which had to be thrown away immediately. I haven't had any gas pumped here, or gone through the car wash so I can't comment on those. But the fact that the pumps are constantly packed and the car wash always busy, I can only assume that it's because the place is well liked. read more

Shell gas is pricey that's why getting fuel rewards is a must. Pumps as well the inside store is ultra modernized while the staff are friendly. Their car wash is okay even if it didn't spray the rear of my 4Runner with soap. I guess that's why the brushes cycle through the vehicle at least 3 times! Surprisingly, my T4R didn't end up with any scratches despite it. read more

Very clean station, I think the owners were there cleaning it up while I stopped for gas. It's easy to get in and out of, wide aisles. Really, nothing to dislike about this location! read more

The gas isn't the cheapest around, but it isn't the most expensive either. It has a Cox Family Stores convenience store for all your munchie run needs. It also has a drive in/thru car wash and you can get a $1 discount on car wash with fuel purchase (5 gallon minimum). We did the express wash ($6 with gas purchase) and it got the car plenty clean. The most unique thing about this gas station was the tv screen mounted above each pump. It was showing Olympic highlites and weather forecasts this morning. It is located just off the 580 Freeway at the Hacienda exit and has easy access on and off the freeway. It is also situated in a shopping center with a myriad of food choices, both sit down restaurant style and fast food style, if you're trying for a one stop fill everybody up kind of deal. read more

Clean and easy to see from the freeway. When I am low on gas the last thing I want to do is get off on some unknown exit and hope that there is going to be a gas station someplace along that exit. So being able to that there is a gas station at this exit is super nice. To top it off it is a large and clean station, both at the pump and in their mini-mart. All in all I recommend this place to anyone looking to fill'er up. read more

We love our car wash. But it doesnt show how much when you purchase at the gas station. We purchased the plus. The front plate its still a bit dirty cuz we just came back from LA and it had a lot of bugs stick on our front of the car. The windshield and side mirror are pretty clean. It was $8.99 but you get $1off when you pump gas there. read more

Shell - So you know how much it is when you purchase at gas station ^^ - Gas Stations Near Me - Dublin, California

Cleanest bathroom I have ever seen in a gas station. They have lots to eat and drink.no diesel but they do have a carwash. There are lots of restaurants at this exit too. They also have lotto. read more

Clean bathrooms, clean place, great customer service.

For gas stations unless you make me mad, you get 3 stars. I haven't been inside the store in a long time. But overall things seem to be in working order. They have a decent car wash with drying towels. I've been to the car wash across the street and honestly I think this one does a better job. Though they do have tire scrub brushes over there. Regardless, it's a fine has station and I don't have much more to say. read more

Shell - Inside the ultimate car wash - Gas Stations Near Me - Dublin, California

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Came here for a pit stop on our way to SoCal. The store has two clean unisex restrooms, which is a plus. They sell a variety of snacks and beverages, including sandwiches and wines. They also sell travel chargers in case you forgot yours at home. Coined-vacuum, water and air services are also available for your vehicle. read more

Gas was the same price as the Santa Rita Shell station, but lately they've been slightly higher here at this station. To be exactly, 1 cent higher! So if you're looking to save 1 cent per gallon, and it has to be Shell gasoline, head over to Santa Rita. But why I gave them 5 stars was b/c they gave me free air! At the air/water pump outside, it says it needs $0.75. WTF?!! I went inside and asked her to "turn on" the air pump. She said, "Ok." Awesome possum!!! Saved myself 75 cents!! The savings will go towards the more expensive gas they sell here!!!! read more

It's conveniently located right by the freeway.. which means, you're probably paying a little more for the convenience. And this place is fancy.. there are TVs at every pump playing some sort of commercial which can be really annoying if you're just trying to pump and go. read more

Convenient location with a good amount of gas pumps...never feel like I have to wait. They have a mini mart/food mart with the normal staples you'd expect from a gas station. Gas prices are always in the price range of anywhere with in reasonable driving distance not named Costco. read more

Was helped by Nacho in the store. He is AMAZING! Thank you for the great service! Will be back!

Nicest gas station bathroom ever!! When I walked inside I couldn't tell if i was still in a gas station or a luxury hotel. I will now be stopping here to handle business on my commute to work and back. #nice read more

I came into this location to buy an energy bar prior to going to the gym. I found a box of bars priced at $2.79 and grab one to make the purchase. The employee on duty, Patricia, scanned the bar and the scan priced rang up as $4.79. She then told me she would not sale it to me for $2.79, even though the entire box was labeled as such. I then asked her to come look at the location where the bars were and verify that they were priced at $2.79. She did so and then ripped the price labels off of all of the products. Her service was terrible and a poor reflection of satisfactory customer service. read more

Now I know you're thinking to yourself "Who in the world would review a gas station? Just gas and snacks...how badly could a business screw that up?". Well, when I find a business that is extraordinarily good or bad, I have to write about it. This gas station fits that criteria, in a good way. Other than their prices being on the higher end of the spectrum, this place rocks. Very friendly people working there, well stocked store with plenty of snack options, a car wash, and the cleanest, most impressive restrooms I've seen in a gas station. Remodeled with fancy tile walls and inlays, slate floors and a nice rug. Wait...am I in Nordstroms' loo? Nope...a gas station. Pretty impressive. The owners of this station also own the Hopyard/Owens Shell, and they recently remodeled that restroom in the same ornate style. It's worth stopping in even if for nothing more than a pleasant potty break! read more

Rude cashier lady..I ask for mega 5 separate and she said what and I explain and she said omg....I was like what? What do u mean omg.....and I don't know if she was trying to explain to me or argue with me , she said it's not me it's the people in line....then i told her why dont u open new cashier if u think it's busy with one guy behind me...she said other employee is eating... other employee was right next to her sitting down ..and it doesn't take 5 to 10 min to print the mega..it took less then 1 min...she was mid 40 or 50s with blond hair..... read more

Good customer service and clean bathrooms. Nobody what's to use a gas station bathroom but if you have to this place is clean and they have more then just one bathroom so it's less likely that you have to wait in line read more

I don't normally review a lot of gas stations, however I can not seem to find a gas station that has a car wash that has foam sponges in their car wash since most have gone to touch less, which I call worthless. This place has a really decent car wash and my car is always clean afterward including my Windows, if you come here save your lucky fuel rewards card to get discount at the pump. Afterward you're right there at Hacienda crossings and there's plenty to do. When I get my car washed I make the drive from the East bay over the hill. read more

I hate this shell station. they are 5-10 cents more expensive than the Shell that is closer to my house, but they have a car wash. When I'm desperate for a car wash, I come here, but the last 2 occasions I have come specifically for a car wash, I have left without one. Once was because I had paid for the wash, gotten all the way to the wash only to see a sign saying "car wash out of order" (they seriously couldn't have put a sign on the pumps? or better yet at the entrance to the line for the car wash, instead of all the way at the terminal where you type in your code?!). Today I got all the way there, and was behind the biggest moron in the world. She would not leave the car wash! Finally she did, but she sat in the exit area, which meant my car wash would not start, apparently. So finally I drove out of there, honked at her, and went in to get a refund. They DO NOT want to refund car washes. I tried the first time to get a refund, but no, and they were so rude about it.. This time they were at least nice about it, but still not interested in giving a refund. They gave the whole "its valid for 14 days", but I suspect that the car behind me actually used my car wash. I'm currently trying to see if I can use the code at a different station, since this one is just terrible. DON'T go here. read more