I came by last Friday, as this spot was offering a first time customer discount, $10 off the Works car wash and interior cleaning service. The lady at the front counter seemed unaware of the discount clearly being promoted on their website, acted clueless about it until I showed her the ad online. For auto cleaning services, you first drop off your vehicle and key at the car wash line, where a guy hands you a paper with the service you requested. You then bring that into the small building at the center to pay at the register (it's like a gas station convenience store, but smaller with less products for sale), and you show your receipt showing payment to pick up your vehicle when it's done. The place offers restrooms and a shaded waiting area with ample seating and a few tables. They don't call out your name when your car is ready (cuz they don't ask for names when you drop your car off), they just look at the waiting area and yell out "hey" and/or wave their arms around to indicate a vehicle is done. Problem is, the interior cleaning stalls are on two sides of the facility and only one side is viewable from the waiting area. So after 40 minutes, I walked around the corner to check the status and found my car just sitting there. A guy motioned that it was done and asked for my receipt. Not sure how long ago they had finished. It wasn't exactly the perfect system, but $32 for the Works interior and exterior wash, and they do all the cleaning for me... not bad at all. There was still some dust and grime on the inside and outside (they clearly don't pay attention to detail), but at a discounted price, it was good enough. read more

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Not happy with the service. Scratched my windshield of a new vehicle and never called back to make it right. Called the business but no one ever picks up. Refused to reimburse the monthly membership. Make sure you check your car prior to taking it in. read more

I've been to this car wash several times, they're decent most of the time until today. I paid for the premium car wash, whatever the $49 was. I expected decent cleaning and not a detailed cleaning. When they were done, they simply walked away, I had to approach people who were working on other cars if my car was done. This is while I'm holding my baby... then when I've loaded my car with the car seat and stroller, I couldn't find the keys. I had to again look for someone who can tell me where my keys are since they all just simply walked away. This was the worse car cleaning service I've had in a long time. They didn't even wipe the surfaces or vacuum thoroughly. The pictures taken were right when I got home from the car wash. Will not be coming back here read more

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Paid for a detailed interior clean. Don't know what was done. Still had dirt in between the seats. They didn't take time to try to do a good job. Won't go back. Can do it better myself at a Quick Quack. read more

Came here on my lunch break hoping for a good clean since Fremont does such an amazing job (even if they're applying a discount to your total cost) Extremely disappointed to drive away in a rush because they don't tell you when the car is done I had to go ask and my lunch break was practically over. But they will gladly accept payment and tip while doing a half attempt with the interior seemingly hoping you won't notice. These aren't small things to miss and were definitely included in the package. I wish I could leave a better review because I know there ARE hard workers, but unfortunately this was not my experience here. I came back end of day and the people who DID do a thorough job missed out on a tip because the last crew basically snatched it. Maybe if he sees this we will do the right thing and give the tip money to those who did the job. And the cashier rushed ME because there were "six minutes to close" as if I hadn't been here earlier for almost an hour just to come back to no fault of my own. Disappointing. read more

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me and my family just moved this place so horrible. I paid over $45 and they didn't clean my windows. Please don't go there. Try to find something else. read more

They caused a large crack in my windshield, 1/2 its length, while power washing my car and did not inform me. When I tried to address it, I couldn't get any help as none of the staff spoke English. I had to pay $2,000 to replace the windshield myself, and they offered no assistance or reimbursement. read more

I gave my car for wash at Autopia. It was as 6 month 2025 model Tesla Y. The worker who handled my car dinged it badly. Initially the operations manage, Burges, said he will pay for my repairs and would let me rent a car at $50 per month. He negotiated hard with body shop I chose. I requested for an equivalent Tesla model Y. This is my primary commute car for a long commute from Pleasanton to Sunnyvale. This is a 3 br daily commute !! I shared with him the rental rates for Tesla Model Y on Turo. No other rental company was offering it. He balked at the rates and said he will not pay for my rental. Nor offered to help me with a rental. Please don't trust your car with their workers. Save yourself with agony. read more

Autopia - Car rear end - Car Wash Near Me - Dublin, California

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Quick and friendly service. I keep my cars clean and rarely take them in for a full service clean. This car in particular didn't have a cleaning for roughly a year. This day I didn't feel like cleaning the interior myself, so I came here. I bought the least expensive wash ($37) I think, plus tip. + exterior wash, vacuum and floor mats washed -interior cleaning is lacking in some areas I'll probably just stick to my normal drive through car wash and do the interior myself. read more

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The wash exterior was decant they also did okay on the inside, i am a vip member $65/month and was only moderately happy with my cleaning. With my washes being unlimited i didn't seem anything of it. I did not have any cash on me and when i went to get my car when they said it was done i didn't tip extra the guy said in Spanish "mfr" thinking i would not notice for not tipping extra cash, they also thought i wouldn't notice them putting my car into sport mode just cause its a sport car. They have no reason to be touching my buttons just clean my car. Overall would probably recommend going elsewhere.but nice for a quick cleanup. read more

The literal worst car wash I have ever been to. My toddler would've washed my car better than this. If I could give 0 stars, I would. read more

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Service at this location went downhill. Check in station is good, cashier is good, but the service techs are terrible. They miss wipe/clean my car several times (I can say all the times) even when I have reported this to their manager several times. Water spots are everywhere. They didn't wipe the back of your doors, your dashboard, glass roof, bumper. Still has not changed. read more

You get what you pay for. I've been going to the Livermore location for years and it's "ok" but the Dublin location sucks. I get calls all the time asking for feedback and I've always given the same feedback that the Dublin location doesn't do as good of a job. Falls on deaf ears. During my last visit they broke my window. I am 1000% sure my window wasn't broken when I went there. When the car was done, the cleaners ran away from my car. Usually, they wait around with their hands out waiting for tip. Not this time. Noticed the front driver side window was cracked. No, I didn't tell the manager because I've heard from others that they won't take liability. $2,000 later I've decided to pay more per car wash but go to a more reputable place. It'll take 3 years to recoup the cost of my window. read more

Autopia - They closed the window widow while the air blowing hose was in the door. - Car Wash Near Me - Dublin, California

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Overall, I'm pleased... first visit got the $10 off, but wanted the upper grade wash package, coupon only good on mid-grade. WTH? The next one up is $5 more, was happy to pay it, but 'the coupon is ONLY GOOD ON THE ONE PACKAGE'. Not used to a business not wanting more money, or willing to offer more service.... Good job on interior and exterior, service was pretty quick, two guy team worked on the finish work and didn't miss anything. read more

1/2 star!!! Pretty disappointed in Dublin Autopia! I paid $50 and this is the wash I get?? My toddler kid can clean better than this. I will be back for my refund! read more

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disrespectful and unmannered staff especially the people who first check you in wouldnt let me explain to him that i can start the car through my phone. If you have a miserable life dont be in customer service? read more

I paid $46.95 for a car wash that wasn't very well done. I only came all the way from San Leandro because the San Leandro car wash wasn't able to do the inside as it was Sunday and they give their workers Sundays off. So I drove to this place and when my car was done, the windows had smears and the inside was not vacuumed as well as expected. I asked the workers to please wipe my front window better. I would have made them do all of it and vacuum the inside again but I am from out of town and needed to get back to my destination to pack up and leave. In other words, I was limited in my time. I will never come here again! Too bad because they used to be great! My only regret is paying the higher price when I could have just done the basic. read more

1 star I came to this car wash expecting a decent clean, especially for the $40 price tag--but I left feeling completely disappointed. Honestly, I could've done a better job myself at a self-service spot. The inside wasn't vacuumed, there were water spots all over the windows, and they didn't even bother wiping down the dashboard. No tire shine, no attention to detail--it looked like they rushed through the entire process. The worst part? My husband got home, looked at my car, and said, "your car is dirty . let's get it washed " I told him I had just gotten it washed. That pretty much says it all. I've gotten far better results elsewhere for the same price. Never coming back. read more

For 45.00, I'm still seeing crumbs and dirt in my car, which is pretty disappointing. They didn't even bother to remove the carpets to vacuum the first and last time. read more

The worst car wash ever. You're better off washing your own car than wasting $40-$45 on this terrible service. They just ran my car through the wash and acted like they were doing me a favor. Absolutely not worth it,save your money and go somewhere else. read more

On June 9th I called to ask what kind of brush do they have on their machine. She didn't know the answer and said she would ask. She came back to hang up the phone. I tried calling back and the phone would just ring Today, June 10th I'm calling again, the phone rings but no one ever answer. I've tried 5X. I'm done, calling but the OWNER should know why he has a 2.5 start Yelp review Horrible service!! read more

Looks like I need to find a new place. This used to be decent but I just left this place and after paying about $55 (before tipping) I expected better. My mats were still super wet and they didn't even bother to wipe it dry; there are numerous spots they missed cleaning. The tires were treated with a ton of weird, goopy lube like shine that would make P Diddy jealous. The interior had some spots missed too especially around the cup holder/console. The worst is they broke my little Baymax car bobble and didn't even tell me about it. I just found pieces of him in my car and on the ground before I got in. Time to do some research and find a new place. read more

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Javier takes care of everyone like family. He always makes sure to ask about my day and assures my car is always clean. So thankful for him and his coworkers!! Javier deserves a raise! read more

My daughter works a couple of blocks away from them and gets her car washed/detailed here all the time. From her recommendation, I've brought my car to them twice. Their prices are reasonable to low for detailing, and the employees are very friendly. We have ZERO complaints about the cost, results, and customer service. If I lived/worked closer, I would have them wash/detail my car more often! read more

For $50 you'd think they would at least try to get the large crumbs out. Plus an upcharge for "oversized" when it's just a regular SUV. read more

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Almost $50 for a half assed car wash where both the inside and outside of my car are still visibly dirty and I had to ask for a towel to get the bugs/dirt off the front of my car myself. If you're going to come here I'd recommend cleaning your car yourself first which kind of negates the idea of paying for a car wash. read more

I've been going here for 10 years and have always been very satisfied with the detail inside and out. I have purchased the unlimited monthly pass which is so worth it if you go multiple times each month because you are spending less. You can use it at any of their locations They are always friendly, never have had at issues with staff I notice some people who hover over the employees while their car is being cleaned and I feel so bad for them because they really are doing their best I always have A LOT of dog fur in my car because my dog is double coated, they are always able to get a lot out and clean it making it very nice. I've been to the other locations but this one is the best The only con is make sure to keep an eye for your floor mats because I've had it where they forget to put them in and threw them out by accident read more

When the team was done with my car and I got in it, I said loudly - Yahoo! The car-wash was excellent! I was there at an "off time" so there was zero waiting. Everyone was very courteous. read more

Paid for the most expensive car wash and got a subpar clean as usual. Please step up your game by spending extra time ensuring the car is clean. read more

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I started bringing my car here about two months ago. I bought the monthly membership and figured it was a good deal as you get unlimited washes. My main complaints are: -Lack of any attention to detail: -Always have to go back and tell them to dry the interior and exterior as there are wet spots. -Have to tell them to vacuum common areas like floor and trunk where there are dirt and dust. But the biggest one is that they leave hard water stains on the exterior. My car is brand new and it was spotless at delivery. As I was getting my car washed I started noticing more and more spots and even some light scratches. Today I asked if they could clean the water spots better and they said it was hard water damage and said it was the dealership that did it. Which makes no sense at all. The spots just started appearing after I started getting my car washed here and it's been getting worse everytime. Anyways they took zero responsibility and offered me nothing so I cancelled my membership and will now have to pay to get these removed elsewhere. So if you're taking your car here I would take a good look you'll likely see the same thing. They are all over my car now. read more

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The owner has been making significant upgrades recently so I wanted to update my review. They've added canopies over the cars after washing, new vaccum and compressed air systems, as well as cleaning up the property with new paint and such. It's still not perfect but a whole lot better now and the upgrades are much appreciated. read more

I have been coming here for several years now and honestly never a 4 or 5 star but it did the job! Today was another story I'm beyond upset with the service today. I just left this place. I will admit that part was my fault for not paying attention when they said my car was ready. I had to leave very quick. Once I parked my car at home, I notice the horrible job they did outside. Well, no time to go back! If you can't get the water spots out or if you have an extra chemical at an extra charge you need to communicate that to your customer! PERIOD!! I paid $60.16 for this horrible job!! Unbelievable!! read more

Autopia - What I paid for, for a horrible job!! - Car Wash Near Me - Dublin, California

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The outside of my car was clean but my windows ,dashboard was still dusty ,mats ,center console were dirty , it was poorly vacuumed & I didn't get an air freshener . This was my first time there . I was hoping to like this place given I used to drive by this establishment often and it was always busy . I purchased the ultimate vip wash. There was nothing VIP about this wash. read more

An OK spot to get your car washed. They've raised their prices and lowered the quality the past few years. The rewards program used to reward you with free washes on your birthday and every so often... I don't think you get anything anymore. When it's busy don't expect much... you'll end up having to ask for a towel and do some the cleaning yourself. read more

I would not trust this company. I went and got a car was in August and now in October I've noticed they charged me for a car was membership for the last two months. I called to have them cancel and give me a refund which they refused. I never purchased any membership. It would have been hard to do so in the first place as I remember the cashier didn't speak to me even once. I am not actively telling people not to go here and try a different car wash that desist steal your money. read more

They always do such a great job on my car. I have black wheels and they get them spotless every time.

I have been coming here for 8 years, and in the beginning the quality was decent (though still not perfect), but it has been getting worse and worse over time to the point that the last cleaning was just unacceptably gross. You judge for yourself... I paid $170 for a basic exterior wash, interior detail wipe, vacuum, and leather cleaning. For that $170 I was left with 2 bird poops still on the exterior, the lines that the windshield wiper leaves on the windshield still there, fingerprints and drip marks all over the car, coffee drip still on the front dash, sticky spots all over the leather where they sprayed it but didnt wipe, sunscreen still on the door pockets, entirely unvacuumed areas under the front seats, and worst of all, the cup holders were still sticky, if not MORE sticky from having sprayed it but not wiped it. I asked them to redo that last bit and they still couldn't clean it. It was only cleaned (the third request) when the manager was called over. I think the workers were going through the motion without actually thinking about cleaning the car... I could have done a better job! I hate not tipping people but I couldn't do it this time. The whole experience was so uncomfortable that I will never go back again. I don't want to have to point out their poor work every time. read more

Paid $44.95 Ultimate wash recommend by them. Outside fine. Inside not vacuum completely, not wiped cleaned on inside, as the as the guy said would be done. Gave a $20 tip, I had to leave. When I got home I spent 45 mins cleaning my car inside. Never again. I should have taken it back for it to be redone. read more

What a bummer. I Just left and the inside was not done. There was only one guy who barely did much...and left his spray bottle in the back too. Clearly forgot to do anything besides the front seats. Lesson for me to check before I leave at my next place. They were busy but that doesn't mean you don't do what we pay for. I Will not be back. read more

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Super thorough service and pretty quick. My go-to. I get a lot of sap on my car due to having to park under a tree so I have to get it washed frequently, and this place always nails it and my car is left looking and smelling fresh read more