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    Shelby's Towing

    3.2 (13 reviews)
    Open Open 24 hours

    Services - Shelby's Towing

    Vehicle towing

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    Elite Towing

    Elite Towing

    (54 reviews)

    If I could give zero stars, I would. The staff at Elite Towing were unbelievably rude and pushy…read morefrom the start. They acted like we were an inconvenience, and even tried to throw us out on the curb with all our luggage -- literally saying it wasn't their problem. When we contacted management, we expected someone to step in and make things right. Instead, they said they understood why their employees were being rude and told us they'd "pull away," but by then the truck was already gone. Absolutely unprofessional, no compassion, and no accountability. If you value basic respect or customer service, stay far away from Elite Towing. Also to note, the driver was smoking around my pregnant wife and texting and driving.

    I have has a commercial account for several years. I have walked away from this company several…read moretimes and keep going back due to their location. Today is the last straw. The driver was very polite as he basically told me to F Off. I wanted the driveshaft pulled on my commercial truck and the driver wanted to pull the axel. Every other driver has pulled the driveshaft on this truck. It's simple to pull the axle and you don't have to crawl under the truck. The driver told me he would only tow it by pulling the axel and he would t pull the driveshaft. As I called dispatch, the driver started setting the truck back on the ground. He had pulled one of the rear tires onto a wood block, crushing it nearly to the rim because the truck was loaded. He didn't see any issues with causing that much stress to a drive tire. Dispatch sided with the driver and I told them to close my account. In the past I have had extremely long wait times, poor communication, and argumentative management. On the same note, I have had drivers who have gone above and beyond as well. But the company as a whole is not good.

    Shelby's Towing - towing - Updated May 2026

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