Vama Vann was an awesome driver and very knowledgeable on how to get my vehicle out of a tight parking space when it would not crank while sitting at Best Buy in Gainesville. GTS has an awesome dude working for them and did a great job! Thanks, Vann for all your help! read more

After leaving the gym, I went to turn on my car and the battery had died. Thankfully, I have AAA and gave them a call. They were able to get me connected with Gainesville Towing Service to service me. Thankfully with AAA it does give a bit of a discount for a new battery and received a good quote. The company quoted me a wait time of 20 minutes or so as it was 5pm traffic time. The driver was in communication with me as it took longer than 20 minutes. About 40 minutes later, my driver arrived and apologized for the wait and did explain he was on the driver available and was coming from the opposite side of town. He did his diagnostic test and confirmed my battery was pretty much on its way out. The service in total took about 15 minutes and was seamless. I do appreciate his professionalism in spite of AAA's miscommunication via text service about the wait time. read more

There was a car my family needed to bring home and I booked a Tow service with AAA and they took care of me. I had the Basic package, which covered 5 miles and I needed a 20 mile drop off so I only paid $21 extra. I will upgrade to the Premium Package next time. The driver Tone was very professional and provided great customer service and communication. He handled the suv with much care. read more

Gainesville Towing Service - Towing Near Me - Gainesville, Florida

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Big thanks to driver, Preston, who towed my Jeep this week. He was super kind, professional, and prompt. Quality service from a sweet guy! Much appreciated. read more

Was quick to respond. Very polite, tried to help to examine the car, great service. Recommended

I am a AAA Plus member and today, upon completion of a medical appointment, I found that my vehicle had a dead battery. Mr. Eagle from GTS was my technician and I cannot praise him enough! Wow!! He was punctual, efficient, extremely competent and professional, and one of the nicest people I have ever had the pleasure to meet. He is a great ambassador for the AAA and GTS brands, and you are extremely fortunate to have him on your team! Thank you! Richard Hunter read more

Jamal came quickly and was friendly, kind, and efficient. It's never fun to have a flat tire, but he made it pain-free.

From start to finish, Preston delivered exceptional customer service. I needed a tow, and utilized my AAA membership. I immediately received a confirmation call. He was onsite within 15 minutes (iykyk), explained the process and had everything ready to go within the hout. Upon arrival at the destination, he exhibited courtesy and professionalism. I could not have asked for a better experience. Thank you, Preston! Highly recommend this company, and Preston in particular. read more

I had let my Mustang go. I felt crazy about it! It sat for a year without being fixed, and I finally got it to the mechanic! 2020 was not a good year..:(( Gainesville Towing sent the coolest dude (Wallace) to pick up my 2001 yellow baby! I have had that car for 18 years, and it was emotional seeing her get up on the wrecker. He made the right conversation, and put me at ease. He was top quality service, made sure not to scratch my lowered pony car, when he pulled it up on the deck! My mechanic forgot to tell me that he had moved his shop, so there was a mix-up about the location, but no complaints from my driver. (I def tipped him!) If you need your car moved or you have broken down (hope not), Gainesville Towing Services is the best!! Also the price was great! $100 bucks from way out on Archer rd past Haile to Main St!! read more

Gainesville Towing Service - My baby, on the back of a jumbo jet! - Towing Near Me - Gainesville, Florida

Today are Subaru SUV locked up while driving on 235 and AAA sent this company to assist within 30 minutes (unheard of in CA where we are from) and Wallace the driver did amazing getting our vehicle to the shop recommended to us asap. Even the heat didn't get him down and have served us speedily with a smile. Keep up great work Wallace! We so appreciate you! read more

My fiancé and I have had to call for the assistance of GTS through our AAA membership a couple of times over the past two weeks. Each time they responded very quickly and the drivers were very courteous and professional. I highly recommend this company for towing and roadside assistance needs. read more

After finding out my husband had a mild heart attack while shopping at Walmart in Starke; 30 minutes from our home. I had to retrieve his pick up truck from the parking lot. On the way home, the battery started shutting down I was able to pull onto a dirt road and call my Insurance company for road side assistance. The sent out James to jump the truck off. He was very polite and professIonal. The battery was shot but he was able to assist me with putting a new battery in. He was timely, kept me updated to his ETA Definitely would use Spartan again Thank so much for the great service! read more

In August my truck broke down right on SR 20 across from the Recycling Collection Center off SR 331. I called AAA and Preston from Gainesville Towing Service called me to let me know he was on his way. He towed my truck on a flat bed to my daughter's. Preston was very professional, courteous and efficient. He turned a bad situation to a good one. It gives me a peace of mind to know I can count with him in the future may the need arise. read more

If you need quick reliable service Gainesville Towing Services is the company to call. I received quick courteous service for my Toyota truck. Nothing scary for me than to be broke down wondering when help will arrive. Preston helped lower my anxiety with his professional and non judgmental addititude. He took care of my truck and called when it arrived to the shop. Wow what a relief. Definitely a 10 star company read more

Kudos to Dan & Steve who work for Gainesville Towing Service and responded very quickly to my AAA distress call with a dead battery. They were quick, very kind, very knowledgeable, and went ABOVE & BEYOND to get me a new battery & back o the road again. read more

Had a blown out tire and needed a flatbed tow to the Honda dealership. I called and got extremely reasonable quote. The driver Wallace was awesome both friendly and helpful and I had a few tows in the last few years but never such top notch service. He called and kept me informed on his arrival time and even got the car on the flatbed in a way that didn't block any traffic from the complex. What I thought was going to be a crazy day was smooth and hassle free. read more

My motorcycle quit on me about a half mile from home. I have AAA service and after calling had Gainesville Towing come to my house to pick me up and take me to the bike to unlock it. Daniel was the Driver to service me and I must say the professionalism and courtesy that he reflected was superb. Seldom do you find such in any area. I would truly recommend this service to all. G Ray Cauthen Jr Certified Public Accountant read more

I was very pleased with GTS, Gainesville towing service. Jamal was very accommodating, as I had 4 large dogs, a cat and my elderly disabled aunt. He assisted us, and was very patient and kind. This towing company came quickly, and I was happily surprised as it was very late on a Friday night. I've had several experiences with towing companies over the years and this by far was the best experience I've ever had. Thanks so much getting us all home safely. read more

Great service and I'd recommend all the way . Do visit. Try calling first to see if there is an availability read more

I had a rental from Hertz that decided it wanted to have battery issues on two separate occasions, and I had two different tow units from Gainesville Towing come out to assist. The staff arrived quickly and they were friendly, professional, and helpful. Got the vehicle started and they hung around to make sure that it would stay running. Much appreciated! read more

Nobody likes having their car towed, for a parking violation or issue with a car. However, this towing company made the best out of a bad situation. I called AAA twice in 2 days, one for an extrication and the 2nd time for a tow. Both times I got Scott, who arrived way before the AAA estimated time, called me before arrival, and had the nicest attitude. 10/10 Recommend read more

We called AAA because the emergency brake on my parents' van got stuck. AAA sent Wesley from Gainesville Towing Service. He was fast, efficient (he fixed it quickly), and so kind to my mother who was so upset about the situation. We are so grateful for the outstanding service. read more

My car broke down in Alachua the last Saturday in January. So I call AAA, saying the car would not turn over, and needed a tow. So 40 minutes later, GTS shows up in a pickup truck instead of a tow truck (not their fault, but AAA's). The first driver, whose name I forget was great, but was of no help unfortunately. So I had to wait for a tow truck. Fast forward two hours later, we get a call from the wrecker driver saying he will be there in 20 minutes, the driver had to drop a car off on Newberry Rd. More than a 20 minute drive, but hey we all sometimes underestimate how long something may take. An hour later, no show. My sister in law and I try calling back, driver refuses to answer the phone. So, the sister in law calls AAA again, another hour almost 90 minutes go by, we finally get a THIRD wrecker out there to pick my car up. This one from Lake City. So almost 5 hours in a parking lot all because these people didn't feel like towing the car. Also the driver was rude as hell. Didn't seem to want to be there. read more

AAA was at our house in under an hour, after trying to get a dead battery working, a Mr. Brian did his thing and informed us a new battery may be what was needed. We were hoping that's all it was! He was speedy, smart and on it...thanks Brian and AAA. Unfortunately for us we had to cancel anniversary date night at a Antonio's! We really wanted to try it out, but now that we have missed the dinner we r heading downtown to mingle with the youngin's at Boca. ;) -Sunshine Musikar Owner -FreadomBooks Ebay read more

I had to use this towing service again. I got home from work and my tire had a giant screw in it and my jack was not functioning to put the spare on. I called AAA and they dispatched Gainesville towing service. Ronnie showed up 30 minutes before the estimated time. He knocked out the job in about six or eight minutes and was super friendly. He was wearing a mask and taking precautions during this tough time. I highly recommend this company and on top of that I highly recommend the management of this company give Ronnie a raise and some hazard pay. Thanks Ronnie! read more

Yesterday, August 19, 2022, my Suburban just quit running as I was driving toward I-75 to return home, about 75 miles south. AAA dispatched a flatbed as I wanted to have my truck taken to a local repair facility near my home. The driver, Sean, was OUTSTANDING! Sean loaded my Suburban quickly, which was kind of tricky as it was in a left-turn lane on a curve. As we got on I-75 I quickly learned just how smart, funny, and interesting Sean was. I;m not usually a talkative guy, but our conversations were so interesting that the trip (slowed by heavy traffic near Ocala) seemed much shorter than it actually was. Thanks GTS, and a special thanks to Sean! read more

They did not answer my call after giving several attempts and working through my insurance company after a vehicle collision. Bill Roberson read more

Had a wheel bearing blow out, needed a tow home, Great price, friendly staff, Driver was fantastic, even got backed in to my carport which is no easy task! Would definitely use again and recommend! read more

We had our 1973 original owner Corvette towed to a custom shop and they were amazing, I emailed the owner about what a great job they did which he agreed. read more

Took a while but the driver was excellent he really spent the time to get my car on flatbed without damaging the undercarriage of front bumpers as the clearance is very low read more

Called AAA to get my car towed. It was 5:30 in the morning. They told me that Gainesville towing sends a text with an eta so you'll know how long it will be. They also said they call when they are close. Neither of those things happened. I ended up calling the number I found for them on google.. at first they didn't answer then the second time the guy answered. I softly explained what happened and that I was wondering if I could have an eta. He said I'm about to be there and abruptly hung up before I could get the words thank you. When he pulled up he said where is this going? Well sir if you looked at your work order from AAA you'd know. He wasn't looking at any papers and writing anything down. I stated the address and he didn't ask for a key or anything loaded it up in .2 seconds and I asked if I had to go to where he was dropping it off because it was getting dropped off at a business to go to a shop later on. Well he said no and then just drove off..... we ended up following him because it seemed like there was something else we had to do. He then was driving very very fast. We had a hard time keeping up with him and we were going over speed limit. He pulled over in the turning lane and got out of his car and asked us why we were following him? Um sir you left without saying anything. Then I said this is not far from the turn he goes oh this is where the car is going? Like what ?where was he going to bring my car? Then he brought to wrong business and we got out to tell him this wasn't the place and he dropped the car and left. He was rude and made it seem like I was wasting his time. I had just been in an accident I was shaken up. The least he could have done was be nice, I am not a mind reader so no I couldn't read his mind. And I haven't been in an accident to have my car towed before. I just don't like how I was treated and left extremely upset and uneasy about the situation. I will never use them again if I have a choice. I didn't even know his name so I can't put on here. read more

Worst towing experience....EVER!!! My 2003 Deville wasn't secured on the flat bed. The tow driver was driving, recklessly. So reckless, my deville was inches away from tumbling off the bed. Luckily, I was following him and was able to stop the tow drive before the catastrophe. Inches away from a terrible incident... INCHES!!! On top of that, the tow driver took the longer route to my destination. More miles, more money. Then had the audacity to charge me 100bucks. Never.Again!!! To be fair, the driver did say this incident never happened before in his 6 years of towing...my luck day. Smh. Still, that doesn't excuse the erratic driving. I will rate my experience with this company negative10 stars if I could. No thanks read more

Car needed towing after being involved in an accident. Used our AAA membership to have it sent to the house. The gentleman that towed it to my house was FANTASTIC. They should be proud of that man on his communication and friendliness. Kudos to him. We needed GTS to now tow the car from home to local collision center. They sent out Justin in a flatbed (License plate # E91348). He met my wife on the driveway exchanging info then I followed minutes later. Introduced myself as did Justin. Seemed polite but that changed very quickly. He explained that he'd like to get the car off the driveway and close to the backend of his flatbed. I explained that due to the nature of the car damage I did NOT want to risk the airbags spontaneously deploying if I turned it on. Well I guess that didn't sit too well for Justin as that set off a series of head nodding, huffing and puffing. Within less than 15 min the car was chained up and secured on the flatbed. As Justin bid farewell to my wife and ignored my presence there he had the BALLS to look back at me with a dirty look as he walked back to his flatbed. As Justin made the u-turn to exit my community I took a video and photo of my car as it was being towed away but Justin had to make sure he had one last snarky remark, without rolling down his window he pointed to the Gainesville towing info on his door, i motioned that I could not hear him to roll the window down. When he did he said in a RUDE AND SARCASTIC tone something about making sure I had the info to the company. This is exactly what you need on New Year's Eve when your family was just involved in an accident less than 24hrs ago. Justin is everything that GTS should steer clear of when they send their guys out. Sadly I didn't get the name of the gentleman from the initial tow. Thankfully Dakota who took my complaint call let me share with her the disgusting experience my wife and I had. She was also great and very understanding. read more

Gainesville Towing Service - Gainesville Towing Service - Towing Near Me - Gainesville, Florida

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This tow company responded as a rotation wrecker service to tow my fishing boat following a street accident in Gainesville on 8/19/21. The workers placed the destroyed boat trailer on the flat bed then dragged my brand new boat with a winch over the top of the shredded trailer which resulted in further horrific damage to my hull. After requesting a receipt for the tow services from their office I was emailed a receipt with multiple figures that were crossed out nonlegible and did not add up. A totally unprofessional document for a charge of that amount. I went to the office on 8/26/21 and requested that the receipt be redone in a legible and professional way so that I could tender it to my insurance company. The office manager Dakota and her assistant have refused to honor my request. I asked them to email the new legible receipt and they have refused. I have called multiple times this date and they have repeatedly hung up on me. This is a 3rd rate business, totally unprofessional, and disrespectful. read more

I am a triple A member and have been getting my battery replaced from Walmart but ended up just getting triple A/Gainesville towing service to replace it! The service was great with getting in contact with the driver and he came in less than 10 minutes after I requested battery service. The technician was super friendly, informative, and transparent with what was wrong with my car and the prices/warranty for a new battery. I did have warranty with Walmart but have had several issues in the past with them not having me in the system and replacing multiple batteries. I made the decision to go with the triple A battery warranty program since they come to you in a quick turnaround time. They have free replacement for 3 years due to manufacturer errors and then prorated for the 3 years after that. This was all done in less than an hour whereas if I had to go to Walmart, I would've had to drive there and possibly wait for service. Definitely recommend this deal if you have any battery issues! read more

I just had the most ridiculous experience with Gainesville Towing. Keep in mind, they're called Gainesville TOWING: They showed up to my car, which wouldn't start up. They evaluated the situation and determined it was the alternator. They said it needed to be towed. But they can't actually tow my car. They need to call for a truck of theirs that is ACTUALLY a tow truck. Ridiculous. If you call AAA for help, ask what company their using. If it's Gainesville Towing, I'd recommend refusing that, and getting a different company. read more

Such a rip off!!! They make money off these college kids the office manager is so rude! My daughters scooter got towed after it was stolen. The charge was supposed to be $100 to get it out when she went a week later because because it wasn't drivable, they were charging her $400. If we don't get it they auction it off! It's the biggest ripoff going on in Gainesville. read more

I had a flat tire yesterday evening during rush hour traffic. A Friday in 99°weather. I called Gainesville Towing Service and they sent a truck to change the tire for me. Ronnie responded to the call. He contacted my via phone to verify my location and assured me he would be there within 10 minutes. Ronnie arrived about 5 minutes later and quickly changed my tire. He was quick and efficient, checking to make sure safety guidelines were followed while not damaging my car or rim. Ronnie even had a moving blanket in his truck that he put my trunk so my flat tire wouldn't dirty my trunk. All the while the thermostat outside read 99°. Thanks to GTS for prompt and efficient service. read more

My grandson's car was towed by Gainesville Towing while visiting a friend at the Varsity Apt. When I talked to Gainesville Towing I was told the cost was $304. I tried to explain he was a college student in Tennessee visiting a friend and he could not afford that kind of fee. She was very rude and told me he WOULD pay if he wanted his car. She told me they have a contract with the Varsity Apts. and they rode thru the parking lot hourly and towed all cars that did not have stickers. WHAT A GIMMICK!!! VERY UNFAIR PRACTICES FOR GAINESVILLE TOWING AND VARSITY APTS. SOMEONE MAKING ALOT OF MONEY OFF THE STUDENTS AND GUEST. I called back to get a break down for the charges and talked again to Amanda. I learned that the towing fee was only $100 and the remaining $204.00 cost was JUNK FEES!!!! I asked Amanda to explain the fees and she could not. I stated to her that I did not understand an employee that could not explain the chargers and she HUNG UP ON ME!!! GOOD BUSINESS PRACTICES. read more

Yesterday I called AAA because I needed air in my tires. I waited an hour for this company to send someone over to me which was fine and an hour is an OK wait time. They send over a man that tells me one phone call equals one tire to be filled. It is completely untrue when you have AAA they are allowed to even do two services for you with every call. I have taken this matter up with corporate. I am a gold member and I've used AAA for years. I do not recommend using this company. The guy was here for under five minutes and couldn't have sped away any faster from me. He was extremely lazy and rude. Now I have three tires that don't have air. I called AAA and they are sending me a different company now to come help with my tires if this company continues to work with AAA they need to get nicer people and they need to train their employees to actually know what they're doing and the rules. I now know when I use AAA in Gainesville to request a different company. read more