The Short Version:
Canadian shawarma chain with a few locations in Ottawa. Had the shawarma bowl and it was pretty good.
The Long Version;
Shelby's Shawarma was started by 2 college friends. It started out as a food trailer in Lambeth, ON in 2014 and they opened their first restaurant in 2015 in London, ON. Now they have multiple locations across Ontario, mostly in the Greater London Area, the Greater Toronto Area and in Eastern Ontario (like Kingston and Ottawa). Their food is halal.
They sell shawarma wraps and bowls. They also have smoothies and milkshakes.
UberEats was having a BOGO (buy one get one free) deal where you get 2 Shelby's Famous Bowls for $17.99 (they are $13.99 each in-store, so even with the mark-up, it was still a good deal). I ordered for pickup and it was ready in less than 15 minutes.
The Shelby's Famous Bowl comes with your choice of base (rice, salad or fries or a combination of any two), you choice of protein (chicken shawarma, tawook tenders, falafel or halloumi. You can also get beef and lamb shawarma for an additional cost), garlic or spicy garlic sauce, hummus, tahini, Palestinian pickles, Middle Eastern Pico and picked red cabbage.
I chose half rice half salad, tawook tenders, and spicy garlic sauce. I also chose no tahini and got double pickled red cabbage instead.
My husband and I each had a bowl and we thought they were great. The tawook tenders were pieces of marinaded chicken breast. The amount of protein was good and the meat was lean. The flavours mingled well and overall it was delicious.
I felt the food was great with the UberEats BOGO deal. I personally wouldn't pay regular UberEats prices though. The in-store prices are ok, but I think I'd only return if I got another deal.
So their schtick at Shelby's is they substitute the letter p for the letter b, so they call pickles "bickles" and they call wraps "wrabs." I guess it's supposed to be funny. Lol. They also make a big scene if you ask for ketchup in your shawarma (I would personally never eat shawarma with ketchup, but I guess some people do). Anyway, apparently they make you sign some waiver if you want ketchup in your shawarma because it goes against their recommendation. Haha.
Apparently staff are supposed to be funny (?) I don't know because I had minimal interaction with staff at pick up. I told them I was there for an UberEats pick up and they confirmed my name and gave me my order. They were pleasant, but we didn't talk much.
It's a fast food style restaurant. They have seats to dine in, but ambiance is fast food joint. We took the food home to eat.
I noticed they had ordering kiosks but I'm sure you can also order at the register with staff.
The restaurant is in a large plaza so there's lots of free parking in the plaza parking lot. It's in the same plaza as Mandarin, The Captain's Boil and Freshii.
Review #96 (2026) read more