Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

From the owner: **Please see our Google reviews or our photo section for customer reviews. While all reviews are…read moreauthentic, an automated algorithm on this platform continues to remove them.** With 25 years of dealership-trained experience, Wrench Automotive provides bumper-to-bumper auto repair for nearly all makes and models. We service everything from daily drivers to luxury and European vehicles, including but not limited to Mercedes-Benz, Audi, BMW, Lexus, Volvo, and Subaru. We also specialize in Sprinter, Transit, and ProMaster vans, as well as complete engine and transmission swaps, handling complex repairs other shops won’t take on. Our focus is on honest diagnostics, fair pricing, and quality workmanship, ensuring your vehicle is repaired safely and correctly the first time. Oil changes start at $80, depending on the make and model of your vehicle. We use quality oil and filters designed to help extend engine life and performance, and any concerns noted during service are clearly documented. If it’s easier, feel free to call or text 541-232-4678 during operating hours with questions or to schedule an appointment. Text is also available after hours with after-hours drop-off also available upon request.

What an amazing bunch of humans. Our car broke down (serpentine belt on Mercedes glk350) on our…read moreroad trip from Canada. These folks were kind enough to let us tow our car in on a Sunday after they closed. They figured out the issue and got it fixed within 2 hours and had me up and running. The price was extremely fair for the service provided and overall a great value! They saved our road trip. Highly recommend!

Notice a weird sound while driving my ford fusion, called a few places and then coming across…read moreemerald performance. For a last minute to check my car and they saying my rear brake pads and rotors are done for. They give me a good reasonable price and got it done quickly on a Sunday! Will be coming back again to get more work! Thank you again :)

wonderful experience! they were honest and quick! and kept in touch! They deserve 10 stars! I took…read moremy vehicle bmw to euro Asia first which I was quoted 6,300 for valve cover etc they said I needed a oil change in which was done the day before and that I needed brakes at 15% which was done the year before! i Think they thought they could take advantage of me! Then I bring it to absolute automotive! They replaced my valve cover and even replaced my tail light for 1/3 the price! They said I had 75% life left in my brakes! This will be the only place I will go from now on! Thank you!

Charged $450 to replace a blower motor even though they couldn't get it to work. Then tried to…read moreblame us saying it's because we didn't ask them to diagnose the issue, just told them the motor needed replaced. We assumed they would do their job correctly but they charged us for 6 hours on a job that shouldn't have taken more than 3, killed a replacement blower motor and still didn't know why it happened. Ended up paying over $500 for an oil change, the main issue we brought it in for wasn't solved and they blew up a $150 part. Not only did they over charge us, but were rude in the process. I would not recommend them to anyone.

I got my oil changed here today after receiving a coupon in the mail. I was looking for a cheap…read moreplace with good ratings and that coupon showed up at the right time. I called yesterday to see if they take walk-ins - they do but they take longer to complete since they are squeezed in between appointments. I decided to make an appointment for today instead. I dropped my car off at 1pm and Donovan checked it in for me. He was super nice and fast and didn't need much info from me. I told him I had the coupon in my glovebox and he honored the price without needing to take it. Donovan called me around 4pm to tell me my car was ready to go and I went and picked it up immediately. He checked me out and took my payment quickly, allowing me to get home super quickly. My car is driving great and the inspection sheet they put together is thorough and gives me an idea of what else needs to be done soon. The building is easy to find and park in front of. They have a secured fence to protect vehicles overnight. There are a couple of chairs in the lobby for you to sit in if you choose to wait while the work on your car, which I didn't do since it was going to take a couple of hours for my oil change. The prices are very reasonable and Donovan didn't try to upcharge me or push me into getting more work done than I asked for. I paid $50.59 for a full synthetic oil change, significantly less than I've paid for my past oil changes. I will definitely be getting my oil changed here exclusively going forward!

This team is comprised of some seriously fantastic people, and I can't recommend them enough…read more I came in recently for the first time for a 360 diagnosis, which they offer to give you a good idea of the overall condition of a vehicle. They Lyfted me home for free, and I got dropped back off later by my partner to pick up my vehicle. I did not have the correct card with me to make my payment, and had to reach out to my partner to bring my other card from the house. It was already nearly the end of the workday. When I finally got through to her, I had found out she had been in an accident. Upon realizing I was dealing with an emergency situation, Mike offered me my car keys and told to me to come back and pay tomorrow. This kindness, this willingess to take a chance on someone they had no prior relationship with, allowed me to arrive on scene of the accident and be there for my partner during a very difficult time. I was happy to return the next day to shake their hands and thank them, and of course pay them! They then worked hard to help me strategize the best approach to tackling the issues they had uncovered, which ones were most important to prioritize, the costs of each of those solutions, full on top notch customer service and transparency. Mike, Cody, Lindsey, and the rest of the team at Prairie Rd Automotive, thank you all very much for going above and beyond for a first time customer, you have made me a life long customer!

My father used this mechanic and, at first, it went well. But this guy Mike and his partner…read more"Nettie" (not sure if that's the correct nam) are unresponsive after weeks of poor communication. my father hired them to a carrier bearing and look at his u joints on his pickup, which is his main means of earning an income, and they took his drive lines and never returned them. He has asked for them back with text and calls MANY times over the course of the last couple weeks, and they do not even answer calls or reply to texts with anything other than false promises that he will return the call later. At this point my father has been forced to spend thousands of dollars on new drive lines, and lost over a month of income from doing business as a contractor. I want to warn anyone considering us this company, please find someone ethical. If Mike calls my father and makes restitution (return the drive lines, and pay for some of his loss of time) I will update this review. This should be criminal, but unfortunately it seems it is a civil matter. We are very reasonable people and my father was personally and financially hurt by this company. The stress from this situation has caused us all to lose sleep at night.

If I could give 0 stars I would stay away from this guy. We agreed to do a job on a truck we gave…read morehim the money for the parts and after that no communication for a couple days so I called and got no answer for 24 hours then I decided to use a different number and he answered and had a whole story about this and that and why he hadn't gotten back to me so I immediately knew this was not the guy I wanted to deal with, it's been almost a week and he still hasn't gotten back to me or given my mom her money back. Don't use this company and it's a shame he's allowed to operate in Eugene very shady and obviously a thief

So they have a good reputation with the folks they do standard maintenance and repair work for, so…read moreI won't go below 3 stars, but I've tried two times to do business with them and the result is that they are simply not an option. 1. They "do not work on cars older than 2005". This is frankly stupid. It's completely arbitrary as the technology on say, a 2003 cayenne turbo is the same as a 2006 cayenne turbo. This is the case for nearly every generation of German car from that era. Also, many German car enthusiasts have a mix of older and newer cars. Guess you don't need the business! 2. They do "not do modifications". So, a blanket statement indicating no ability to think outside the box or leverage widely known and adopted techniques outside of the service manual. Again, dumb. I realize these are their choices and that's fine, but I also know that a ton of enthusiasts like myself won't want to waste their time on a shop that simply wants to make money on people who really aren't THAT into their cars.

They are always honest and explain work needing to be done. Most importantly is the i recommended a…read morefriend and he was impressed by the level of integrity. Thanks guys, see you soon.

Outstanding! Marco is brilliant when it comes to auto repair. Very reasonable prices.read more

I've had the pleasure of Marco's help for over 10 years. He has replaced the engines in both our…read morecars and done numerous other jobs. He is honest and reliable, not to mention a great mechanic. My ignorance about cars leaves me vulnerable to being cheated by an unscrupulous shop, but I've come to trust him completely. He's great to work with.