It was amazing!! Absolutely loved the salon! It's so clean, such nice staff! I was nervous about my…read morecurly cut but Catherine knew exactly what to do. I showed her the inspiration picture and she matched it perfectly! She's so knowledgeable and makes you feel comfortable. Will definitely be coming back soon!

We moved from MD almost 10 yrs. ago, & @ that time, Catherine had her 1st saloon, & I was a…read moregrateful, devoted client. Also thought Deva cut best for curly-haired me. Live in Santa Monica, CA, & have tried a few stylists who claim to have experience with curly hair, but one held a angle to Catherine--& prices are outrageously high for others. Back in DC for visit & managed to make appt. with Catherine, & might be worth flying in my often because she does such a great job, prices reasonable for cut, deep conditioning treatment. It's worth it!

Jessica worked wonders to my hair. First time ever growing out my hair and wanted to get highlights…read moreto experiment. She did a great job of adding to what I had without any damage!

UPDATED REVIEW: One of the co-owners, Carlos, graciously…read morereached out to me within hours of my review to help correct my hair concerns and scheduled me for an appointment the next day. He was thoughtful and understanding and understood my wants; including time to explain to me how to maintain it. After providing guidance to his kind assistant, Quinn, to take over from there, I was given exactly what I wanted (and all within an hour!). I am super happy with how it turned out and I'd go back for sure - but definitely with Carlos/Quinn directly next time! ORIGINAL REVIEW: I really wanted to love this salon because of all the glowing reviews, but unfortunately it was a miss for me. After showing a picture of my color choice to the hairstylist, I walked out much blonder than I had hoped and a super brassy shade. When I went back to fix it two days later, I was charged (semi understandable) and it was still wrong. I should have known it wasn't going to be a fit when I asked my stylist how she would find a perfect color for a client and her response was "tough question. I don't know". Sigh. Having said that, everyone is super nice; sadly, I just didn't get what I wanted out of the experience.

Went to see Brooke for a Ouidad cut. I am so picky about who I let cut my hair because I have very…read morefine curls (and extremely long hair on top of that) that frizz and tangle very easily. She did an absolutely amazing job! I am definitely going to be a regular customer from this point on.

This was my first appointment with Brooke for a Ouidad cut. She was wonderful. We spent some time…read moretogether reviewing my hair, its curl pattern and my desires. I have very fine hair that will become frizzy if not cut correctly. I absolutely love this haircut. Brooke definitely knows how to cut curly hair. An added bonus was that we had a great conversation while she did the cut. I highly recommend Brooke for those with curly hair. She definitely knows what she is doing.

I'm obsessed with this place!! Stephanie is my favorite, I've moved away from home twice now (for…read morecollege and grad school) and still refuse to get my hair cut or colored anywhere else. I've gotten balayage, highlights, and bright and fun colors, and my hair always looks great! I've been getting compliments on my current haircut for months now!

I got my hair done by Stephanie yesterday. I requested a Balayage and showed a picture of what I…read morewanted. I didn't get what I what wanted. Instead she & her assistant over processed my hair by leaving me sitting and waiting for an hour. I called that evening to speak to Stephanie but no one answered so I left a voicemail. She didn't bother to return my call! Instead she texted me! How unprofessional! I called the next morning and the receptionist told me Stephanie was too busy that's why she didn't call me, which is ridiculous! Your receptionist never contacted me, I called the next morning myself after I saw your text. You have never called my phone nor has the receptionist. I had to call you all. I told the receptionist the assistant didn't follow the 20 mins off and 20 mins on for the haircap. She left me sitting there for about 20 mins before she turned the time on. Put the cap on and set the timer. Followed by taking the cap off and setting the timer again for 20 mins! She also failed to leave me with the toner for an additional 5 minutes like Stephanie told her. She over processed bleach and under processed toner. So my hair looks terrible on the top of my head! I can't even run my finger through my hair not to mention some of my hair strands are white and not blonde!!! Stephanie if your assistant doesn't understand how important processing time is maybe it's time to teach her! I will never return and I don't recommend your Salon! You are very unprofessional! Offering to give me a deep hair treatment will not fix over processed brassy hair! Next time have some sense and call your client back! By the way I paid $440 for my hair! FYI by the way years ago she bargained prices so that's how it use to work Stephanie. I see things have changed! But the quality of service has gone down. The picture you took of my hair was a small shot. You never even sent me the pics which I asked for. You wanted to me to leave. Let's not talk about the choppy haircut you gave me to hide the broken hair. Not taking accountability or even caring for your clients is a terrible way to run your business.

I didn't give lots of details about what I wanted but he cut my hair really well. I didn't…read morenecessarily like it a lot at first and he cut off more than I was comfortable with initially but it turned out really good at the end and I really liked it.

I came here for a haircut before my trip and I appreciate Sandy for squeezing me in as my main…read moreperson wasn't available before I left. I liked the resulting haircut but I wasn't really happy with the process. They were extremely rough with my hair, one example being that she took a brush and very roughly brushed my hair while it was still extremely wet. I noticed a lot of breakage in my hair after the wash and cut and that hasn't really been a problem for me before. Also, the salon seemed pretty dirty. There was dust and hair clippings absolutely everywhere (not just on the floor) and the tools she used on me also looked questionable. I do feel like Sandy listened to what I was wanting and my haircut is nice, but I don't think I will be returning here for my haircuts going forward.

Saved my hair for my wedding! I came in as a walk-in,…read moredesperate to fix a horrific dye job by Madison Reed two weeks before my wedding. They fit me in right then and there and saved the day (and my sanity). I never felt rushed, and every step along the way was done carefully (including tests to see how my hair would react to the dyes) and explained to me. You definitely get what you pay for here, and I will be a repeat customer!

I have been a client of Paul''s for more than 15 years., and am consistently pleased with his…read moreskills and talent as a hairdresser. Paul takes a lot of pride inis work; he is an artist. He gives direct and honest feedback when asked for his opinion about hair care and "repair." I love his attention to color, as well as the quality hair care products L'Or has stocked over the years. Everyone in the shop is friendly and helpful and the atmosphere is relaxed and extremely clean. I can't stress enough how very happy I have been for many years with L"Or.

I was approached by owner Danielle at my place of employment…read more She offered to pull some of the orange /brassy color out of the color I currently had and WANTED. I also needed my roots touched up so I agreed to call and set up and appt. I had to reschedule my first appointment because my day off got switched at work... She was able to fit me in on a Saturday after I got off work, which would put her past the time she normally worked and I was very greatful! When I got there, I showed her the picture of what I wanted. The same picture I used to get the the color I was currently at, which was not far off. It just had a little more brassy tone than I wanted. After showing her the picture she asked if wanted to cut any of it. I said yes a little. We agreed to right at my breast (my hair was almost at my butt) She cut it across real quick and I was happy with the length. She gave her assistant mixing instructions and then started coloring my hair. As she was coloring it, she said what I'm doing is just starting over. I said ok... as I believed she was just re-foiling the hair (in the same colors , the color in the picture). As she put all these foils in I could estimate this was going to be a full foil price. Not what I agreed to but if she was going to make it look great, I was ok with it. Long story short... She ended up going a whole different route with the color. It pulled super ashy to the point it looks grey/silver/green in most lighting. I don't know why in the salon lighting you couldn't see it but as soon as I walked out side, I could see it and it got worse as the day went on. On top of that when she went in to finish up the cut, you know just clean it up, since she already cut the length to where I wanted it.. She ended up cutting several more inches off and adding tons of layers. Basically a sag cut. Which would have been great if that was what I wanted! She chopped my hair off and didn't even ask! My hair went from all the way down my back, to touching my shoulders. Ladies we all know, when you have your hair long and you don't have any intentions of going short how you feel when someone takes it upon themselves to cut all your hair off! You think that's the end of this story? Then wait for the bill! $485.00 BEFORE TIP! WHY???? YOU ASK? WELL apparently I needed two things of gloss at $55 each on top of the $290 for cut and foil... I also needed another color I didn't know I needed for $95 and then I needed extra product for $20. I went from just remove the brassy and do my roots... To ending up going home with all my hair cut off, an ash gone wild hair color I didn't know I wanted. AND ALL THAT GLOSS I PAID FOR!?!! IDK HIDING BEHIND THE ASH? Is going to get fixed you ask??? Sorry she isn't available any of the days I'm off for the next several weeks and she closes at 5 pm every day so that's not happening. If I came in to her salon and said , I have no clue what I want, I want you to just do whatever YOU want oh and money is no object!..Well then I got what I asked for. But this was not the case.

The customer service is so bad it's funny. I'm new to the area, walked in because I thought the…read morestore was interesting and was looking to get a trim anyway and I was greeting in the rudest manner I almost laughed. The woman with the sleeves tattoos "the owner" did not greet me, just looked at me and very rudely asked what I wanted. I stayed and pretended to be interested in her services to pick up on her vibe some more but it was just all wrong. How can someone leave that bad of an impression when they own a business dealing with customer service. Like I said it's actually kinda funny and laughed about it when I told my girlfriends. Your store looks cool tho has a nice tattoo parlor feel!

Dominica is awesome. Patient with my daughter and her requests…read more Cuts her curls perfectly

Just had the best experience with RaNae today. My 1st time working with her, and I left with the…read morebest experience. RaNae is a Pro, she is very knowledgeable and skilled, made me feel like she had been my life long stylist. I have very atypical kinky curly hair, and she knew exactly what I needed. So happy to have found her and Alliage.