My first time coming to the salon. First, the customer service from Elsa was amazing. I called to…read moreinquire about pricing, services and appointment availability especially during COVID. My appointment was with Romana. She was so personal and kind. I'm natural and requested to use my own products (shampoo and conditioner). She respected it, asked clarifying questions about the use to ensure it was used correctly, she was gentle (as a women with natural hair, nothing worse when someone is pulling your hair instead of taking their time to detangle). Ohhh, and when I asked for a trim, she showed me what she was cutting first to make sure I was okay with that. That meant everything to me. Romana did an amazing job and made this experience so memorable. Blowing my hair out...again, took her time and was so gentle, I fell asleep in the chair. Lol In the past some salons I've been too have given me a hard time when I wanted to use my own products and medicated shampoo. They yank and pull your hair instead of taking the time to section and detangle. Needless to say, I LOVED this place and I will request Ramona.

I've been to Cristina's Salon & Nails three times over the past few years and never had any issues…read morewith pricing--until now. In the past, they were upfront about costs and transparent with their clients. Unfortunately, that seems to have changed. Today, I had an 11:00 AM appointment for a hair color--my first time getting color in years. I received a color treatment, wash, blowout, and trim. To my surprise, the total came to $290. I have never paid that much for getting my hair done. What's more frustrating is that the only visible pricing was for blowouts, listed as starting at $65. When I asked for a detailed receipt to understand the breakdown, I was told one would be provided--but I never received it. This experience was incredibly disappointing. I genuinely liked this salon in the past, but it now feels like they're taking advantage of loyal clients. I also noticed that they no longer list service prices on their website, which raises questions about transparency. My advice: If you choose to go here, ask for a full breakdown of costs before your appointment and confirm the price of each service in advance. Don't make the mistake I did. I am no longer a customer.

Love this salon! Everyone here is so friendly! I see Carly and she does an amazing job with my…read morehair. I have curly long hair and have never found anyone who has been able to cut my hair and make it look great or even nice and she makes it look wonderful! I'm always so happy with my haircut after I leave. They offer a lot of other great services too, such as pedicures and manicures, massages, facials, waxing, and more. The salon is always neat and clean and never has that salon smell. Definitely a great place to go!

-1000/5 stars. TLDR: I booked my appointment over the phone and stupidly gave them my card (which…read morethey require). I had to cancel last minute due to work, the salon took all the money they could get out of me and threw THEIR OWN policy out the window. Warning- they call it a "fee", it's not just a "fee". Also I guess this place can just charge you whatever once they have your card information. I'm sorry but if I'm unable to make my appointment under no circumstance do I feel like it's fair to pay 100% of the service- nor did anyone declare what they meant by "a fee" over the phone or in the auto-text that came. I called Chesapeake Salon on the day of my hair appointment, I can't help when something last minute comes up at my job- and I realize and fully accept that I was going to pay a fee for messing up the schedule/wasting a salon expert's time. I will happily pay a fee, but 100% of it? They used zero (0) product on me- spent no time on me- and I'm expected to pay $200 for nothing! + { It goes against their website's own policy.} I would have totally been okay with paying half- maaaybe a little more. But I'm absolutely angry about this "fee". This is not fair and I was under the impression that I would not be paying full price. Heck, when I called- they had to ask "what were you getting done?" Completely unprofessional to not know what a client wants and to arbitrarily assign a price. A price that was never agreed upon might I add. ** Also also, nowhere was it overtly stated that I'd have to pay 100% of the service otherwise I'd have told my office that "no- I can't stay behind and help out today". If you go looking for the policy on their website you'll finally see what they mean by "fees" and it's sneaky how they fail to mention it + they fraudulently charged me- and that even by THEIR OWN policy! But more on that in a second... Over the phone while making the appointment they use vague language like "you'll have to pay a fee" like, I personally expect a fee to resemble 70-100 bucks. I should have noticed the red flags. They didn't tell me once that I'd be paying for a full service and not just a "fee" upon cancellation and these things shouldn't be used synonymously it's just misleading. A service they profit 100% from with 0 loss of product, 0 effort of their own. And yeah- argue all you want that I'm a time slot wasted. That I know and I agree. But a fee was what I was willing to pay, a full service slap in the face- no. Update 1: So yeah, I checked my bank account and that $200 is pending for a service I absolutely did not receive. Does this mean I'm owed product? Update 2: Still mad about this, went to the internet to look for their policy on their "fees". Their own website policy says I should have only been charged 50% because I called with less than 24 hour notice- their own words. They charged me 100% as if I were a no-call/no-show per their website. Weird- cause that's not at all what happened- because I certainly called and talked to someone within the 24 hours who TOLD ME I'd be paying them full service- before the time of my appointment. It didn't say "within 24 hours but no less than 3 hours before the appointment" for the 50%. Sketch-city. Do business here if you like the idea of a place treating others like trash. Update 3: The shady nature of this business knows no bounds. I saw another negative review here saying they have "wiped clean" other reviews they didn't like from Google. (That is where this original post lives) And so to protect my post I've saved it, their policy (with a time stamp) and I'm documenting the shenanigans with great interest. NEVER give a business your debit card especially over the phone and BEFORE you've even received service. I've learned my lesson and I hope this helps anyone especially during this time where money is tight and getting charged this absurd amount literally changes things completely. There's so many salons in this area (and these other places do not require card info up front) we do not need this abuse.

Great salon! It's a warm and welcoming place - they make you feel at home from the minute you walk…read morein. Ask for Kayla . . . you will be pleased with her listening skills, proven experience, and professionalism. As you can see from the pictures below, she did a fantastic job of blending my highlighted hair.

I have had incredible experiences with Megan! Last year, she helped me get the perfect shades of…read morepurple for my wedding, and it was a PROCESS. I went in with box dyed hair (EEK never again!) and she took such good care of my damaged locks, talking me through the options and warning me that the end result may vary because of the chemicals I already had in my hair. When the first round didn't end up with quite the way I had imagined (though still gorgeous) she helped with applying a fresh coat of color that turned out absolutely beyond amazing! Last week I finally went back to get a fresh look. Despite the tall order - I wanted to dye my entire head green - Megan was patient and once again walked me through every step, making sure I was happy with the direction we were going and making adjustments along the way. My hair is SO happy and looks amazing!

This review is for Lily..owner of Luna Hair design located at Symmetry Salon studies in Annapolis…read more I absolutely LOVE what lilly does for my hair. LIlly's been doing my hair for over 5 years at her DC salon and now that she's in Annapolis as well t's even more convenient for me. I love that she takes the time to really understand what my concerns are and the overall health of my hair. Lilly introduced me to the Keratin treatment for my curly textured hair and it's been such a wonderful surprise...I've been able to grow my hair down my back after many years of failing because of breakage. I highly recommend Lilly as a stylist for all texture hair!

The front desk lady I think her name is Mava I didn't really catch it but she was so helpful and…read morekind. She was nice to my three children which can be a handful at times and had plenty of treats for them. I come for one service I might start booking all my personal care needs at Symmetry because of Ms Mava

I went to Vikki's hair salon today for the first time and had a wonderful experience. It was my…read morefirst time getting highlights and Dawn did a perfect job. She was really nice and took her time to explain me the different options and pricing beforehand. The highlights and haircut look fantastic, I am so happy. She has many years of experience and it shows! The salon in impeccable and they have complimentary coffee, snacks and a great selection of magazines. It is also affordable and new customers get 15% off. Couldn't ask for a better experience. Thank Dawn, I will be back!

I wanted my hair colored and was immediately impressed when Vikki wanted to do a consultation prior…read moreto doing the coloring. It was very interesting and once we chose the color and scheduled it, she was kind enough to give me FREE products that would help get my hair healthier BEFORE the coloring process. On the day of coloring, Vikki and Steven (who performed the service) warmly welcomed me, I met a few other customers who were there. This is such a great place, filled with HIGHLY talented and EXPERIENCED PROFESSIONALS! I couldn't be happier with the color and the cut, I received many compliments at work. Vikkis is where I Will permanently go for all hair services, I trust them and HIGHLY RECOMMEND coming in for your hair care needs!

You girls know the STRESS of not knowing where you are going to get your hair done if you move…read more Well, I moved and lost my core group of Salon professionals. I had bounced around after the pandemic with one who was great at cutting my hair. Another who was better at coloring and highlighting my hair. And a third place where I got facials, brows etc because the previous 2 salons didn't offer these services. I've had 3 cuts and colors at Christie's and I look good. Leah who is the one I go to for brows, lashes, facials,etc is really good and she knows just what I like. Sorry but I have forgotten his name but the man who does massages there is fabulous. The owner Christie is present and involved. I was lucky to get in with her once for a cut considering she is frequently booked. Side note: Her prices for products are reasonable and always fully stocked. Hair Accessories are always on hand. I am glad to have landed at Christie's

Amber cut my hair exactly how I asked. She took her time with me and made sure every log was…read moreperfect. I will definitely be going back!

I have been going to see Dottie for years and my skin has never looked better. Dottie does it all…read morefacials, microcurrent, red light therapy. Try a facial and see how great your skin could look.

If you want to reap the best benefits and results from a facial, go to Dotty at Aura Salon. She is…read morethe most educated skin specialists I've come to know. She takes time to really evaluate your skin and comes up with unique and effective plans to improve your face's tone and texture.

Wow! I couldn't have asked for a better experience. This group of ladies spent all weekend…read morepreparing my hair and make up for Miss Maryland. Not only did I see them never stop working, but they put 110% effort into every girl that sat in the chair. Nicole did my hair and Mary did my make up... I wish I had them on standby to help me prepare for everyday!! Literally AMAZING! Plus, they are so reasonable in pricing! Preparing for a pageant is far from cheap, so I appreciate that you guys took that into consideration when putting the weekend package together. Honestly, every single lady of this salon and spa is extremely nice, caring, and personable. I have something wonderful to say about every single person that works here. Thank you all for being so detailed and compassionate. I can't use enough words to express my appreciation! I promise I won't wait until Miss Maryland weekend to come back!

I see Bryanna for full highlights and she does an amazing job every time! Every other time I've had…read morehighlights/ gone blonde it never looked good. Idk what kind of magic Bry does but I'm never disappointed! She's the only one I trust now