TL/DR: Celina did amazing work on my mom's hoarder house, and now we're back a few years later to…read morehave her clean my grandmother's house. She and her team are reliable, efficient, and effective. Most dependable contractor I've worked with. Back in 2021 we moved my mom out of her house of 20 years, and and it was an absolute wreck when we were done. Unfortunately my mom was a hoarder, and had a dog, so the condition of the floors, walls, windows, appliances, EVERYTHING was dire. Before Celina and her crew cleaned my mom's house, the real estate agent appraised the house at $125k. After, it was $175k and we sold it for even higher. Celina was also the highlight of the experience, as she was the easiest and most reliable contractor we worked with on the project. She was honest and thorough in her quote, did exactly what she said she would, and did it exactly when she said she would do it. Remarkable. That's why I'm back here 3 years later to have her clean my grandmother's house. 10/10, would recommend.

I cannot rave enough about how great of a job Immaculate Help did. I just needed help with my…read moremaster and guest bathroom, Celina got me a quote quickly and time estimate for getting the service done. She and her team arrived on time and were finished on the dot of when she stated. I wish I would've gotten a before picture but my bathroom hasn't been this clean since move in. They got all the hard water stains from the shower off and the faucets were literally shining. The cost estimate I received was also accurate and very fair in price. Can't say enough good things about Immaculate Help and will 100% be using them again.

Wonderful small company, helps college kids make some extra money while in school, very prompt and…read morevery good communication.

I recently had my entire flooring redone from tile/carpet to hardwood which created an…read moreextraordinary amount of dust from the demolition and installation. I wanted to get the entire house deep cleaned so i used yelp and i actually requested another company but Josh from RIE reached out and the rest is history. Josh was able to accommodate my schedule and arrived early in the morning his with crew to start the job. The job was focused on dusting and vacuuming everything including fans, appliances, baseboards, stair rails, etc. Josh and crew was very thorough with the process and constantly asked me if i needed anything extra done or if it looked good.... my mom is very particular with house cleaning and she mentioned that they did a good job Josh mentioned that the company is new so i was very happy to be an early customer. Their rates are very competitive and affordable for everyone wondering.

Excellent quality and customer service. The cleaning crew did a great job. Will use again.read more

Had my house deep cleaned on 5/27. Specifically asked for certain things to be done. My house is…read more3bed/3bath. Traditionally in the past when I've had a deep clean it takes them anywhere from 5-6 hours. Jennifer was at my house less than 4 hours. Highly dissatisfied and disappointed. I've never wrote negative reviews before, so this is a first. I paid $225 for a "deep clean". Specifically asked for baseboards, shelves, windows and ceiling fans to be cleaned. Everything was half assed done. I messaged her right after she left my house questioning whether or not the baseboards were done and she said yes. I have security cameras throughout my house and not a single camera caught her cleaning my baseboards. There was still hair all over my bathroom floor, piss at the bottom of my toilet, soap scum in my shower, blinds had lots of dust, ceiling fans with dust, bugs in my daughters windows. I reached out to her after I got home and was so upset. She has failed to respond to me. Pictures attached to how filthy my fans, baseboards and everything was

Jennifer is highly unprofessional! And she's the owner!! She will take your money but not do her…read morejob! When I followed up with her it took 3 months just to get someone to answer the phone! I have left emails, voicemails, and called monthly. I requested her service as a christmas present to my mother. After taking my money with nothing to show I was left dissatisfied and mortified that now I had nothing for my mother for Christmas. USE ANYONE ELSE BUT HER! Now she has blocked me from her phone and refuses to speak to me!

These guys did a great job picking up the furniture we did not need anymore. They were friendly and…read moreworked quickly. I recommend them. The price was good also.

They had to rent a truck but did show up and removed lots of stuff for agreed upon price. I would…read moreuse them again.

Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g