I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!

I wouldn't give that store a nickle ever. The worst customer service. They take a simple task and…read moreturn it into a nightmare. If anyone will even greet you or help. I don't pay for rudeness, attitude and bad business practice. Don't do me any favors. I'll just buy a printer.

There weren't many people when we came so there are bored staffs that are very enthusiastic to help…read morepeople out. My husband was looking for a desk and a chair mat. The staff showed him around the store and the system to look on staples.com. They didnt have the desk he wanted but at least he knows.

They did a screen replacement but they destroyed my home button because it wasn't clicking and also…read moreit was causing my iPhone to restart constantly/not exiting sleep function so I had to end up throwing the button away this was a iPhone 7 Gold Model 32 GB. I'm not going there also the screen they installed was a very weak screen cracks even by barely touching it.

We had two gaming computers built for Christmas and San Jose Computer and phone did an amazing job…read more The computers look and run far better than we could have expected.

FANTASTIC! I cannot say enough great things about this place/owner/work. I basically walked out…read morewith a brand new phone in about an hour--fixed screen/new battery/charging port, have had ZERO issues now. Amazing customer service, very reasonable prices, fair quotes, efficient and polished craftsmanship. I will be back (hopefully, not soon haha) but with all broken devices in the future.