While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.

prompt, friendly and very very knowledgeable. we will…read moredefinitely use GenTech in the future.

We have brought many types of computers here. Laptop,desktop and iPad. They are fast and very…read morereasonable. We love them and they have bailed us out of many times! I would highly recommend!

Great PC Tech! My computer was running so slow and crashing all the time. I was about to purchase…read morea new laptop but I decided to give AZ PC Tech a try and boy was it worth it. Not only was he very knowledgeable he was also great with explaining what happened and recommended how to prevent my problem from reoccurring again. All in all the call was well worth it, not only did he fix my computer, he actually made it runner better than it did when it came out of the box and saved me from buying a whole new computer.

Braun. Came out to fix a virus. Quality work and fixed my issue, he explained everything perfectly…read moreso I could understand,very professional with me!

Contracted them to wipe a laptop clean. One of our x-employees set a password for the laptop and…read moredid not give it to us when he was terminated. The day the technician arrived our receptionist gave him access to the laptop, when one of our clients asked what he was doing. It turns out that the x-employee had given access to the laptop to one of our clients. Not something he was supposed to have done. One of the reasons he got fired. The technician was still suppose to wipe it clean so we can start fresh with the new employee. This did not happen, but I did not find this out until a few days later. I called Phoenix Computer Repair Service and explained to them that the service was never performed. To make a long story short, they want me to pay again. Why should I pay again if the tech never performed the service I paid for.

I've been using Compushooter for years now, and have been very satisfied with the service they have…read moreprovided. They respond quickly and efficiently when a problem arises. I highly recommend the company.

UNETHICAL..UNPROFESSIONAL..NEGLIGENT I have been a doctor…read moreand business owner for 19 years and I have worked with several IT support companies. I have always worked with companies that came highly recommended from colleagues. Let's just say the person who recommended them works closely with the owner (Joel) and after seeing what happened to us, he was extremely disturbed. They were to perform a sweep of all of our computers on a Friday, secure them and set up a maintenance plan. When they were sweeping my computer, which I was informed would be monitored, a glitch occurred and they crashed my SERVER. When I showed up to my office along with my staff and a full schedule of patients, we discovered we were blind. We had no idea who was coming in, couldn't run or close out payments, and my staff had to work with Allen to resolve this matter (9 to 4pm). I was left to check in patients, see patients, turn over rooms, check out patients completely solo because he had my staff running to office depot to purchase supplies. Once we were supposedly all set, we discovered that we were missing about 3 to 4 years of files. I went into panic mode. Losing 3 to 4 months would be detrimental! I was reassured that we d eventually find everything...Still missing files The icing on the cake . THEY LIED I hired them to sweep and secure all our computers especially anything that logs into our server. Allen went out of his way to name each computer and let me know it was clean. Come to find out form my remote employee that he told her "I got your back, I ll tell doctor your computer was clean" My head was spinning and I felt completely betrayed. In my several conversations I specifically discussed that we had been hacked, accounts had to be closed, I m concerned about the security and safety for my business and want to secure all employee computers so we can move forward. I verbalized that I hired them because of the referral and that my colleague knows the owner. GETS EVEN BETTER... when everything came to light and I questioned the Tech on a 3 way call, he never apologized and made excuses. My colleague apologized to me and said he'd speak with the owner Joel and call me back. His conversation with the owner was the CHERRY ON TOP... the owner didn't seem phased. He proceeded to ask how much was my bill and am I a big account. Once he was given the $ amount, he responded " its not worth my time" and just drop this business. Clearly the ethics or lack thereof starts at the top. I reached back out. I m left in a position worse than where I started...I don't trust them and they ve made it clear my business wasn't worth the trouble. When as a business owner you allow complete back access into your server, computers and personal space, you expect a level of ethics, professionalism and security. I was completely vulnerable when I hired them and verbalized the level of trust I m giving them. We had steps 2 and 3 planned for after the sweep and because I m a small business owner, it was OK with Joel that his staff was unethical and lied. I'd be way more concerned with small business owners if I were him since we are small stepping stones to the top.

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

I just had a great experience with Lance at Thunderbird Computer Consulting…read more My home computer had been out of commission for the past 2 days with a virus/trojan. It was a complete mess and for all I tried I couldn't get the problem solved on my own. I called Lance and he came out the next day and had my computer clean within an hour. I'm so thankful! He was efficient, friendly and inexpensive. I would highly recommend him.

With 5 young adults in my home, we have had our share of "computer emergencies"! Lance has been our…read morego to guy for over 5 years. He knows his stuff, is reliable and reasonable in charges. Most important he is honest and trustworthy.

Zach Simpson assisted us with our drop off. He was very professional and pleasant! We would…read moredefinitely recommend this company to friends and family.

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help…read moregetting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services.

The guys @ compupro really know their stuff and the best part is they come to you. I really hate…read morehaving to unplug everything just to drag it to a local repair shop. I had a hard drive failure, they were able to not only get me back up and running within a few hours but also helped me setup a backup solution so that I wouldn't suffer in the future! Great guys, would recommend them to anyone!