Dr Nancy Simmons was great, she explained everything to me and was listening and monitoring the…read moretech as I got my Digital Retinal Imaging done. I will return for my eye exam here next year. I really felt the Dr Simmons was not just going through the motions but really cared about giving me the best eye exam. I will not purchase glasses here anymore, the sales person lied to me. Funny thing is I would have made the same purchase without the lies. I hate high pressure sales tactics with lies so I will be purchasing my glasses elsewhere. in the future.

Customer service definitely has gone down in the last 2 years. Doctor is great and personable, but…read moreit is not right that the $25.00 fee for new testing equipment and tests is not covered by medical insurance. And to add insult to injury, the extra fee is not VERBALLY disclosed when you are signing the form. Yes, you can say that I should read the form 100%, but typically, if there is to be a fee assessed, the staff should disclose this verbally, and not hide behind a disclosure that a majority of their patients breeze through. If its a new fee, it should be VERBALLY mentioned, and the option to not have the test done be given as an option. I'll NOT be buying my glasses at Target again. Sorry, you lost my business over this lame $25.00 charge .

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I had an appointment for a specific test, not and eye exam for glasses. They said they would do a…read moreregular eye exam today and I reminded them my appointment today was for a Field Vision Test then I was told they couldn't do the test today because they had no received information from my retina specialist. They could have contacted me and either canceled the appointment or asked me to contact my retina specialist to have them resend the info. What a waste of time. I'm never going back.

The People at for your eyes only do a great job. Very nice and caring…read more Thanks Rob Wills

From the owner: We are able to meet all of your eye care needs, including:…read more Eye exams Glasses Contacts Sunglasses

I bought a pair of glasses for me the tag got switched and then when I got to pick the glasses up…read moreafter 2 weeks they had the wrong pair so I had to wait another 2 weeks when I had to pick it up nobody wanted to help me so I had to wait a bit. Americas best more like americas worst.

I had great service! SAM was amazing, she was so patient and just simply kind I wanted a certain…read morelook in my glasses and tried on a ton before I found exactly what I wanted . Thank you Sam, you make a difference!

Knowledgeable, personable; just a great overall experience…read more Surprised to see any negative reviews here-- not my experience at all. Quite the opposite. Dr. Durick was knowledgeable and personable, and the customer service at the front office was a joy-- even while my wife and I tried on half of the frames the store! Between my and my wife's interactions with the team, it was just a great overall experience.

Very shady business practices going on at this location. Make sure you verify what you will be…read morecharged prior to any services being performed. Apparently their process is to perform exams and then tell you that insurance wasn't verified and you owe money. They also don't like to inform young people that their prescriptions are still valid and that they don't even need an exam. A complaint with the BBB will be filed.

There was initially an insurance question that had already been verified. But when I saw the Dr, my…read moreinsurance coverage was questioned, and I had to call my insurance in front of the Dr to verify what was covered. On the upside, there is a wonderful young lady who works in the optical department. Her name was Tracy. She was very kind, helpful, knowledgeable, and helped me through the process with ease. So friendly !! For that reason, I give Tracy ten stars ! She is great ! Something tells me that Tracy is the person who keeps this place in business

The eye doctors are great and some of the employees are as well, but we will be taking our business…read moreelsewhere, due to the rude manager. He is highly unprofessional and doesn't train the employees properly on store policies. You will get different information depending on who you talk to. It's very frustrating.

I'm in the Eyecare Club which is awesome since your eye exams are covered for free for three years…read more I have diabetes so I have to have my eyes examined every year so I really appreciate that. I live in Brooklyn Center, and I have been going to that location for years. Unfortunately the store there closed, but they transferred my files here to Maple Grove, which is close to me. I found this location is even a better store, more parking and a nice facility. The doctor is just as nice and so are the staff. Highly recommend.

Friendly staff from the moment I walked in. Management seems to have changed since last time I was…read morein. Awesome customer service everyone was so helpful with explaining and showing me which glasses and contacts would work best for me.

I had a pair of Zeiss custom made readers shipped with +3's and the pale gold hue in ultra thin…read moreglass. Dave got in the blanks and custom made them to my specs with the frames and FedEx'd them to my home and they beat anything you can buy at CostCo with the cheap chinesium frames. They are perfect and will work well until I have my cataract surgery done. He called me from the Anoka Store so the credit should go there. I am super happy and I am a bit of a pain as nothing short of right is right.

This is the worst place I've ever dealt with. Messed up my glasses, and my contacts, wouldn't…read morework with me on any sort of refund, partial or full and basically said too bad. Staff was rude and the dr was condescending. Never again. Take your business elsewhere.