This Quest lab on Telegraph Canyon rd. is excellent in many ways. Clean. Staffed with courteous,…read morefriendly, and professional workers. I was serviced by Brenda. She knows her job well. I did not even feel the needle insertion in my arm. She answered all my questions promptly with full attention. No tension. No anxiety. I left refreshed. The only issue I see about this lab office is that people fail to get an online appointment in advance. And the last 2 times I have been here, the room had 10-12 or so seated and waiting. I got my last appointment easily for just 2 days from the date I asked online. Easy to get the appointment done quickly online. Get that appointment and you also will be giving a great review. TY for listening.

All quest are like this, no front desk to help or assist you. When you call the number for the…read moreoffice, its all automated. You cant get a hold of any sort of management to handle a situation. I had a girl on monday draw my blood, it was fine, no pain & quick. She was friendly but comes to find out she didn't do the whole order! The test that i really needed to know answers to she didn't draw the blood for! Then try to hide about they dont keep orders, when they scan them into the computer system. Unprofessional company & incompetent employees!

I was greeted by Joselyn she was so professional organized and very inviting. I was grateful I was…read moreable to make appointment for my test to be seen. The place was very clean and organized. The type of care you look for when you go into any place of care. Thank you for making my appointment such a pleasant experience.

Amazing and truly the fastest service! More like instant labs! Would recommend to any…read moreemployee/employer to use their service. Jocelyn was accommodating and so kind. Thank you Fastest labs!

Smooth, automated check-in process. I was called back within minutes of my online appointment time…read more(definitely reserve in advance or you'll be waiting upwards of an hour). Claudia is an expert. I'm a tough stick, and she succeeded on her first attempt, and was very engaging throughout the whole process to keep my attention off the blood slowly trickling into those test tubes. They're busy but keep things moving as best they can.

Would give zero stars, very rude employees, not helpful with schedules or explanations on how the…read moreprocess works to use their facilities. Go to Quest Diagnostics or someone else

Easy process to check in - with easy touch screen with the list of options for your visit…read more Waiting area has plenty of seating for patients, just make sure to not use your cellphone in the waiting area! This Labcorp is very hygienic, which is comforting to know. On the wall, I've seen a sign that read: "The area is DISENFECTED after each guest!' I wish there could be more parking at this Labcorp!!

This place was a pleasant and timely experience! From the moment I walked in, I was greeted with a…read moresmile by the receptionist and assured of a fast and timely service. We helped me check in and I was in within 10 minutes, got my test and I was on my way to enjoy the rest of my day! As someone who went to Quest and had a terrible experience earlier before I decided to come to Lab corp, I'm glad I did. I'm sure all those people polled up there are still waiting to be helped! Thank you guys for your service and I will be back in the future for my medical needs! Not only were they great but my result came before I even had a chance to write the review a day later! Thank you

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

Horrible horrible service! They do not have a customer service desk, Your only option is a…read morecomputer that doesn't answer questions. The front desk customer service desk is closed and is being used as a place to withdraw blood. It was very disorganized. So if you have an insurance question or a special situation...good luck! This is the worst medical place I have ever seen. It makes me wonder if they are taking blood correctly and labeling correctly as well. This place needs to be evaluated!

Hello March! Time for my annual blood work!…read more 5/5 - Fast, Friendly, and Flawless!! Location and Parking: - Easy to find (suite 101, first floor) - No treasure hunt here! - Plenty of parking - zero parking stress! - Open on Saturdays - that's always appreciated and a huge plus if you don't want to use your PTO from work. Waiting Area: -Spacious and clean -Very basic and very white..could definitely use some color (LOL) to warm it up a bit. All-white everything just seems too depressing. Speed and Check-in: -You will get a text reminder and it's super easy to check-in through the kiosk. They called me in at my scheduled time. I was in and out in 15 minutes - probably my quickest lab visit ever. Customer service: -The redheaded phlebotomist was sweet, professional, and calm. She made the experience completely painless. I appreciated she took time to find the best spot since I have a fear of needles and the sight of blood. No anxiety, no drama! -Great communication, efficient, stress-free, and patient-focused care. Honestly, I've spent longer in a coffee drive-thru. Five stars from me!! I'll definitely book here again.

Laura from Quest Labs was the nicest, super professional and friendly service , got there early and…read morethey called my name 3 min after the appointment time which is expected she was super careful and calm looking for the best area to use to draw the blood. Extremely happy with the service

I've been here a couple times this year for bloodwork. I'm always in and out, receptionist…read more/phlebotomists Chere is amazing and she's on it. She checks you in fast, makes sure you're in and out. Plus I have small veins, which I usually get poked so much. Nope not Chere, it was gentle, fast and painless, also it's a clean environment, and they have great parking. I don't know about all other employees, every time I go I get helped by chere and I've had a pleasant experience with her.

Truly only of the most intentionally poorly run companies out there. Nobody works at the front…read moredesk, nobody answers the phones, very intentionally so you can't ask questions. The only people who care are the employees, who are caught between their patients and incompetent management, by design of said management. Only go to Quest Diagnostics if you absolutely have to, otherwise avoid at all costs.

It seems reviews are split here and for me, today, it was five-star. Short version I have a…read moreconcussion and the symptoms got worse and on advice of a nurse friend I went to the ER. 15+ people assisted me and to a person they seems to care and really listened to what I had to say. Hospital is never a good time. Today the Sharp Experience was superb. So many people but a few really come to mind: Gladys Trena (sp?) Micheal Shawn Myrna all did a great job. Really well done.

Worst experience at this hospital! Poor signage to ER. Asked there employees and they had no clue…read more Finally, when we were about to check in, the desk clerks pointed us to other clerks who were rude and had no clue how to help us! Poor service!!!

So I came here to get labs drawn but I wasn't sure which suite the lab was in because all the…read moreparking spots are assigned suite numbers. I went into the lab to ask and no one was at the desk so I stood in the lobby for a few seconds and I overheard someone saying "What do you want." This person said it a second time and I said "Are you talking to me?" She said yes and I said "I'm sorry I didn't know you were talking to me because usually people say how may I help you. I'm sure this person is good at lab drawing but she clearing is lacking in the customer service area. Once I was seen the lady did apologize so I did appreciate that.

After my doctor's appointment on Thursday March 5th, she ordered me to get a chest x-ray and so i…read morecalled San Diego Imaging Chula Vista office to schedule an appointment. They informed me that x-rays are walk ins only so no appointment needed. I asked what time they close and they said 5pm. The next day Friday, i had taken an hour off early from work to get my X-ray done and got there at 4:30pm. Upon checking in, I was told that all the x-ray machines have been shut down and they do not take anyone anymore at 4:30pm. Pissed, I left and came back the following Monday first thing since they open at 8am (i again had to take an hour time off before work since i start at 8am). Upon checking un at 7:50am, the front receptionist informed me that they have not received my doctor's orders. Luckily, my doctor's office is just next door so I went over and got a printed out copy and got my x-ray done. Fast forward to Wednesday, March 25 after another doctor's consultation, my doctor ordered again for me to get another x-ray. This time i had taken more time off work to go to my x-ray and got to their office at 3:30pm only to be told that they had shut down their machines early that day since apparently the staff came in early that day and had done their 8 hrs already so they got sent home. I'm like, how am i supposed to know that since their supposed hours is til 4:30?! I am beyond pissed. Do NOT recommend this place at ALL! Go somewhere else if you can. I'd give this place negative starts if i could.

My orthopedic specialist ordered X-rays. I called to make an appointment, but after about 20…read morerings, somebody answered and brusquely informed me that it is walk-in only. So I walked in, and found a sign on the door that despite their posted hours, they were closed for the day. I found out later the X-ray tech did not show up for work. I tried again the next day right after opening, and was informed that the wait time would be about two hours! So, I sat and waited, and sure enough, about two hours later, I was called in for the X-rays. By then, the waiting room was literally standing room only, full of dozens of not particularly happy people. Sharp needs to do better than this. The message seems to be that patient's time has no value. My previous two decades experience with Scripps provided that I never waited more than about 10 minutes for an X-ray. Sharp Hospital, you're a major health care provider in San Diego, please do whatever necessary to improve this unacceptable situation.