Best doctors office in Chula Vista ! Dr. Padilla and his whole staff are very caring , compassionate, friendly, and have great attention to detail read more

Been coming here for my kiddos needs since he was about an yr old. In 2020 we found out he was in the spectrum. Most dr visits anywhere would freak him out and he can't handle waiting too long. At Dr Padilla's they have always been very patient & understanding with his needs. From the medical assistant to the practitioners. They have made what could be very stressful visits actually very pleasant. The only negative I have is that they Have fees for a lot of things I didn't think about. Needed some insurance papers filled out. $15 fee Follow-up phone call to see how kiddo was doing..fee( call was less than 5 mins) but that might just be our insurance not sure we have tricare. If it weren't for how awesome the staff if I would reconsider them and also my kiddo barely needs to see them aside from the usual check up. read more

I have never personally seen Dr. Padilla but his PA's are awesome along with the rest of his staff. They always call to follow up and check in to make sure I'm feeling better in the days following my appointments. I have never had to wait very long and always feel extremely comfortable there. read more

STAY AWAY!! Dr. Padilla has NO Code of Medical ETHICS.. Whatsoever!! His front staff has better compassion & empathy! Doesn't care for his patients care. Only to save his A$$. My father was on Alzheimer's meds for what?? Drowsy and sleeping all day!! He didn't even have it.. you can tell between someone who is cognitive nd memory deteriorating to old aged person!! His new dr took him off 4 meds bc the risk of falling and just didn't need it!! I bet if I would of took him sooner elsewhere he wouldn't of had falls or if he actually spent some time on him to actually get to know his patients. He was so drowsy and sleepy from the meds he was on!! Now, he's alive and enjoying life! Now he's in better hands!! So sad!! Do your research Mr Padilla on Alzheimer's.. #nostars read more

In agony from lower back pain. Called on a monday. Could not get an appointment until thursday. Asked for a prescription for tramadol in the meantime. They refused. This clinic is afraid of tramadol, a "pain reliever" that is so ineffective, it's only schedule IV. So patients can just suffer. This clinic can go to hell. read more

His office has been around for awhile, apparently. My mother-in-law took her kids here when they were wee ones and my husband was the one who told me to see if they took our insurance once we got it. The office staff is very friendly and answers any questions I have. The last time I had to go was for some throat irritation I had on and off for a couple months. The nurse took a strep test right away when I came in - it came out negative, but at the end of my check-up, the doctor took another one to send out just to make sure. He was told me that he would not prescribe me antibotics until the results came back because he didn't want to give me something I didn't need - which I appriciated because most doctors would just hand over a prescription anyway. I am so happy my husband remember this place. If you want doctors and staff who truely care about your well-being, this is the place. read more

Had a severe cold/flu and made a same day appointment, no problem, they took me in. I got there early, so they checked me in, put me in a room, the assistant was pleasant, then I started to get antsy, 25 to 30 minutes passed and no one had come in to check on me or to reassure me that they (the staff) had not forgotten about me. I walked out once and spoke to the front desk about how much longer (15 minutes still). So i went back to my room and still not one staff member came to check up on me. I made a new appointment else elsewhere. What a waste of my time and business. I guess my whole family will have to find a new family doctor. Not happy and left just as sick as i got there. read more

Everyone in the office is very responsive and accommodating to patient needs. We are very grateful to have such a good primary care physician as Dr. Padilla and his staff. read more

Great office! First, the place looks like a spa and the front office staff is really sweet. Second, Dr. Padilla is genuinely concerned about his patients and explains everything in great detail so you can leave the office understanding all your orders. And finally the entire staff is soo kind and compassionate. They make you feel better and cared for. Best medical office I've ever been too by far! read more

I was referred to Dr. Padilla through a girlfriend for Botox. I was nervous to try it, but I had some serious ' angry lines' forming between my eyes that made me look mad all the time. Dr. Padilla was super nice, explained everything, and is a master with the Botox needle. I kid you not when I say it was no more painful than regular eyebrow tweezing. My lines are all but gone now, and I look relaxed and refreshed. I recommend Dr. Padilla to anyone considering Botox, or to those who are already doing it. He also has a family practice, and if my current insurance covered it, we'd be going there. We are switching plans in the fall so we can. read more

I was satisfied with Dr. PADILLA but all they really wanted to do was send me to a psychologist for my prescription medication and when j did make an appointment with a psychologist the psychologist said that Dr. Padilla's office was filling capable of taking care of me and that my visit to the psychologist wasn't necessary and was honestly a waste of money. I was also not seen by a doctor I was seen by a PA. read more

First time visit for my 12 year old son, secretary Judith was awesome and the nurse ana was great. Doctor came in was very attentive great experience. read more

Nice friendly service, very long wait upon arrival for my first appointment as a new patient. During appointment I gave information for previous primary care Dr. And informed them what procedure I needed. The office informed me they would get my record from my previous primary care provider and get a referral for the specialist I needed. About 2 weeks later I recieve a phone call saying my referral was set, I needed to call and set the appointment. The specialist was a 3 week wait to get into. Once at the specialist, they did NOT have any of my paperwork, the specialist office call De Padilla office asking for my paperwork. Dr Padilla office responded, we don't have it. So over a month wasted on waiting, an office visit co-pay out of my pocket for now reason, plus the time off of work. If I knew they weren't going to do there jobs, what they said they were going to do. I could have done it, it wouldn't have been a waste of time and money. Yes, my bad for not following up, but when you pay for, and are told action will happen by "professionals ", you take them at their word read more

My Mother adored Dr. Padilla. She was under his care for many years off and on. She suffered from depression amongst other medical issues. In my opinion, the visits were often rushed with many questions left unanswered to the point that he became short with us. He just did not have the patience or empathy to deal with her and her illness. I pleaded with her to transfer care but she "adored" Dr. Padilla. I really wish that as her Physician he would have taken a bit more interest in her well being. I am very disappointed and upset. So Patients.... if you feel this Physician is not providing you with the upmost outstanding care that you deserve AND PAY FOR and treating you with dignity and respect... then it's time to TERMINATE THAT PATIENT / PHYSICIAN RELATIONSHIP AND TRANSFER CARE..... GOOD LUCK.!!! P.S.... Too bad there's no "ZERO" on this rating system because that's what I rate him. read more

Good doctor very thorough with his patients. PA Joanne is also very nice. Staff is friendly willing to help with any questions. Their office might be a little hard to find may be mistaken by a house. read more

Dr. Padilla and his staff are wonderful! They are very compassionate and work with you to help in any way they can. Dr. Padilla even took the time on a Sunday to help me and answer all my questions patiently and with empathy. In a way I don't think I've ever had with a Doctor. Their staff are always on top of your file and really take the time to make sure everything is being done to help you heal. You won't regret choosing Dr. Padilla as your healthcare provider. read more

Just want to thank the office of MD Padilla , I didn't have an appointment and they had me out within one hour . The Staff and PA were awesome! read more

I am so sad to have to do this as I absolutely loved this place when I first started going here. The staff is great, but my problem was that I could never get an appointment with Dr. Padilla who is awesome, the wait has turned into a ridiculous mess. I have an infant and a 4 year old and have been to appointments where I'm waiting at least 2 hours to be seen. This is with an appointment. I also got 2 parking tickets because I missed my time by literally minutes. Paid parking is already a turnoff but I loved Dr. Padilla and the staff so I stuck around. My last few visits was not a great experience at all. I couldn't make an appointment with Dr. Padilla. I had thrush from breastfeeding that developed after a nasty fight with mastitis and I already knew what I had, said what I had, and was told it wasn't thrush. The symptoms were all there, but the doc said NOPE no thrush. SOOOO...I went and made an appointment with my OB doc and sure enough, she called it right away without even thinking twice about it. She gave me the meds to start right away and I was able to rid my baby and I of the yucky stuff in about a month and a half. Again...I don't know what happened as this place was sooooo on point and wonderful all the time. The staff is awesome no doubt. But, all my parking issues, and long wait time just pushed me to go elsewhere. So sorry guys, but thank you so much for being so nice to me and my kids. read more

Pretty cool doctor. Only thing though is that the waiting time is so long, so you'll need a whole day off to be here.

One the most Respectable Doctor's and health care Physician assistant I have ever met. Very nice and a complete Gentleman as his staff are wonderful and really smooth. read more

No one tells you that everytime u call they try to set you up with a p.a. Sorry but I don't wanna pay my insurance to see a p.a.!! I wanna see a doctor.. This is super annoying..n it said the avg wait time is only 10 mins.. Nope! I had to wait almost an hour and a half n almost had to pay the Parking meter again! read more

DO NOT BOTHER WITH THIS PLACE! I guess it's partially my fault for not checking the reviews first. After calling multiple practices trying to schedule an appointment for a same day visit (which I knew was going to be tough) but I finally found this practice who said they would accommodate. I was able to make their last appointment of the day with the nurse practitioner. I was told that the doctor was also going to be in the office but had other appointments to attend to. I was okay with seeing the nurse practitioner so I took the last appointment. So I stopped my search and continued with my day. Only to get a call two hours before my scheduled appointment to be cancelled on because they decided to close shop for the day because they didn't have anymore appointments. Apparently, my appointment was not enough. Very unprofessional! I never even stepped foot in this practice but I will not be a future patient and would not recommend this place. read more

I have been a patient of Dr. Padilla for over 20 years, since he was with another medical group. Once he opened his own practice, I immediately switched with him. He and his entire staff have always been wonderful. Once, the night before Easter I was very sick and went to the Emergency Room. Turns out I had a severe case of Bronchitis. I got a call early Easter morning asking if I did go and checking on what medication I received. He called the pharmacy for me and added another one he felt I needed. His patient load is thriving and there have been times if I needed to get in the same day, I have been asked I I wanted to see the PA instead and I have always been satisfied. Chris was amazing and now I see Annie. I continue going to this office even though I live in El Cajon because I am happy with the care I receive. Also, having TriCare and Medicare, they have always been able to get the paperwork filed properly. read more

the staff is great but it's ridiculous how long they make you wait up to 2 hours and if your lucky maybe 1 hour, and that's with an appt! .. with that said, I waited 1.5 hour to be seen with an appointment, while I was seen the PA told me that they did not have my prescription there ready for me like they said, although I made my visit 3 weeks in advance, apparently I (MYSELF) had to go pick it up at MY pharmacy just to drive back and have them perform it. NONE OF THIS WAS EXPLAINED TO ME WHILE I WAS MAKING MY APPOINTMENT, and they also failed to give me the prescribed note let alone tell me over the phone about the whole process. I had waisted 1.5 hour just to wait for nothing, and they still wanted to charge me for the mistake THEY MADE, I refused to pay for the co-payment of course. 1) they wasted my time, 2) they had me waiting 40 mins to be seen 3) they didn't not have my medicine ready for me like they said they would 4) it was their mistake & lack of communication. Not just that, you also have a crunch time because of the parking you have to pay for which might lead to a ticket after leaving because you've been waiting so long to be seen. I will not be returning here after today! read more

Best family practice in chula vista , great costumer service and employees have a great attitude!!

It is so sad to write this review. Realistically, I would not give this office a single star. My family has been with Dr. Padilla for over 20 years..ever since he was part of CV Family Medical. We followed Padilla from office to office until he started his own practice. Ever since he started "specializing" in Botox, his practice has gone downhill. Since that time, it's near impossible to get a same day appointment if you are sick...which happens once a year maybe. Consequently, we started using the Urgent care. After expressing our dissatisfaction with the office after yet another failed attempt to be seen, we will be terminating our relationship with this doctor. If you are looking for a family practitioner , we do not recommend him....he's too busy making money off of doing Botox injections to see patients who actually need medical care. Don't waste your time! You deserve better medical care. read more

Dr. Padilla has been my doctor, my dads and moms primary doctor. My mom actually switched a while ago for the same reasons that I am about to say. Waiting time in the waiting room is RIDICULOUS! I have only seen Padilla once since I've been a patient there which is almost 3 years. The PA's are great and more thorough than Dr. Padilla. That time I was there, my waiting time was extremely long. I even went over my meter time by 2 mins and was only in the patient room for about 15 minutes. I was furious! I actually wrote a Yelp review and I do not see it on here anymore. My dad saw Dr. Padilla and he told him, okay, so what's going on? My dad then started to explain and after 10 minutes he said, "okay, I don't have that much time for you. I also have other patients." Hearing this upset me. As a doctor, every patient should be worth your time. Every response from Dr. Padilla was "oh, I can't help you with that. Looks like we just need to increase the dose on this medication. Or get you to see a specialist." Couldn't that have been said via phone and sent a prescription to his pharmacy to up the dosage?! People have things to do. My dad also noticed a woman being turned away in the waiting room because she couldn't be seen since he had too many patients. She had been waiting there longer than my dad. I'm not sure if she had an appointment but I'm sure that could have saved her time if she was told prior to spending a lot of time in the waiting room. Oh I forgot to mention that my dads wait time was 45 minutes in the waiting room!!! The patient room was 10 minutes and waiting time to get his referrals was 30 minutes!! My dad said it was a waste of his time. He also went over his allotted time in the meter and had a ticket waiting for him. Maybe they should have a limit to patients per day. I guess it's time to switch doctors. Peoples time is valuable. Breanne on the other hand is awesome! No complaints, always follows up with me. She genuinely cares. read more

I have been going to Padilla for 3 years already. Every time I go to see him I have to wait 1 hour to actually see a doctor. I have only seen Doctor Padilla ONCE. It is always either Chris Hendron, the PA, or one of his new PA's. I have gotten two parking tickets from waiting so long. Even after I have put more than enough time on the meter, I still manage to get a ticket. Last time I was there, I had to walk out of the actual room to put more money into the meter. This second time, I thought it was going to be a quick 5 minute visit for a TB test reading but it turned into a 30 minute visit which got me a parking ticket. A quick shot reading turned into a 50 dollar bill from ACE Parking Enforcement. I spoke to Ann, the office manager and she sounded really sympathetic but it still did not change the fact that I had gotten a 50 dollar ticket. The girl at the front desk was clueless. Wish I would've gotten her name. She did not know what was going on. She started writing on a prescription pad when I really didn't need anything written. Just needed a SIMPLE TB test reading. The TB test literally took 15 seconds, if that. I was furious that I had gotten a ticket 6 minutes prior to stepping out of the office. I went back to display some type of concern but they seemed to not care. Their sense of urgency is horrible! I am actually now debating to change doctors after this experience. I don't even get seen by an actual doctor. read more