I just recently purchased a Marin bike from Chris and I'm very happy with it. I picked out some…read moregoodies from his place as well and had him outfit the new bike with them so I picked it up later on. Having fun with it now. Awesome guy, awesome shop and will continue to frequent this business.

Brought my Pinarello in for a chain replacement, Chris noted some deferred maintenance that was…read moremost certainly needed. The repair work was stellar. Bike rides like a gem after he was done with it. Chris is super knowledgeable and a talented wrench.

Stopped in here checking out some shoes. I asked "Evangeline" for assistance. Although she was busy…read moreat that time doing other things, she took the time to answer my question with a friendly attitude. That is customer service going above, and beyond to be helpful. Great job Evangeline! Regards, William K.

Stopped by with my husband to try a particular pair of shoes that he needs and just have due to a…read moredisability. Even called ahead of time and asked rep to hold in front as we were driving from Sacramento. The entire time my husband was walking/trying the shoes on we had a bunch of what appeared to be loss prevention folks near us and following us all the way to the paying line. Didn't they feel dumb that we were NEVER going to steal anything and were in fact paying for the shoes. Truly unacceptable, unnecessary, and even felt racist. No further comment.

Fantastic shop with extremely knowledgeable people and excellent service! Recently had a couple…read moremajor services with Jesse and Jake working on my bike over the course of a few weeks, and I came away really impressed. (and the bike rides absolutely amazing now). More details below. For context, I ride ~500+ miles a month on a custom made road frame from no22, which has an unusual stem/routing setup and can be a real pain to work on. One day, the di2 front derailleur stopped working entirely, and I couldn't revive it. A friend had recommended Rhythm so I stopped by, and Jesse immediately recognized the issue as a common problem that we could warranty as soon as I handed over the bike. We scheduled the FD warranty replacement quickly, and also some more service for later since the bike was long overdue for a lot of maintenance. The second major service later was where they really went above and beyond. - There was no headset maintenance scheduled, but they noticed that the headset had come loose way too soon after they last saw the bike, and something wasn't right. - Jake spent a lot of time going back and forth with the frame builder on the headset issue, and got them to ship out some replacement headset parts. - When the maintenance was scheduled, Jake got really sick. Knowing the havoc this wreaks on shop schedules, I was fully prepared to wait at least another few days for my bike. - But Jesse put in a TON of extra time and effort to make sure my bike still got out the door on time. - When I picked it up, he explained all the little tweaks he had done (like packing the grease more than usual and leaving a little extra brake hose) to account for my riding style and make maintenance easier in the future. The bottom line is that a lot of shops would have just done the scheduled maintenance and left it at that. But they really put in the effort to make sure nothing was missed and communicated the situation at every step of the way. If you have a really nice bike and want to be confident that it's well taken care of, I would take it here.

I've been coming to the guys at Rhythm Bikes for years, it's about darn time I left them a review!…read moreIan, Jesse, and the rest of the Rhythm Bikes team represent an incredibly knowledgeable, friendly, professional local bike shop. When my mountain bike seemed FUBAR after a weekend of barreling down singletrack in Plumas National Forest, they fixed her right up and upgraded her brakes. This past summer, they hooked my husband up with a super sick new dual-suspension mountain bike so that he could join me on the trails. Most recently, my beloved Trek road bike needed a tune-up. At 4'9" tall, my bike is teeny tiny and needed a custom wheel build. Jesse did a ton of research, put together my new wheel system, and now riding my 17-year-old bike feels like I'm riding on clouds, smooth as silk. I can't recommend these guys enough!

Ryan Moore helped me out so much. Felt more like hospitality than a bike shop. I was considering…read morejust getting a different bike and not riding trek anymore but he had such excellent service and knowledge I will keep riding trek for a while.

Great people work here and go out of their way to help you! Great variety of bikes and gear. Plus,…read morethey fix all kinds of bikes.

The $250 bike fit was not worth it. Here are my critiques:…read more A. The diagram of results I received was confusing and incorrect. First, the labeling of saddle height was incorrect. It showed a purely Y coordinate on the diagram. Second, (this is a less obvious but still important issue) the measurement from tip of saddle to shifter trough is error-prone. By this I mean: maybe I do it one way, maybe you do it another. I looked around my hoods and there was nothing obvious to pinpoint, given the curvature of the area. A photo and specific written instruction might help. I couldn't find any online usage of the term to clarify. Here's my suggestion: to optimize for customer experience, it would be much better to use the same shift levers as the customer (Ultegra levers are super common) and give a clearer label, such as: "distance from saddle tip to closest part of the shifter hood" B. I was disappointed that the results were not printed out right away as I walked out of the shop. Worse, there was a 3 day delay before I received the write-up. C. I expected a more thorough fit. For example: - Andres didn't measure my feet or look at my cleats until I asked. - He didn't measure leg length. - He didn't measure my arms or shoulders. D. I think some aspects of the fit were dubious. For example, Andres told me that a higher speed/cadence in a particular position is a valid way to claim that one position is better than another. Here's how I understand it: when using a bike ergometer set to a particular wattage, power is power. A higher or lower cadence (say 75 versus 80) is not a valid way to say one position is better than another. (To put it another way, rotational power equals torque times revolutions per minute. When using a constant-power setting on an ergometer, if I'm spinning 5% faster, I'm also applying 5% less torque.) Overall, this has not been a satisfying experience given the $250 price and delays. While I generally appreciate Andres' expertise, time, and effort, this was not a $250 bike fit. It was worth about half of that, at most. I shared this feedback with Andres in August 2019, but he has not yet responded. So I'm posting here in the hopes that other potential customers can either (a) get a better fit elsewhere or (b) Andres can improve the value of his bike fit.

This review is purely based on customer service that Andreas delivered on. No actual purchase was…read moremade. Was in the market for a road frameset and Andreas helped me all the way through making extra time to provide me with options, pictures and willingness to hear. I have been at enough bike shops to differentiate between good and poor customer service and this shop definitely come out on the positive side. Unfortunately, the color scheme I was looking for was not available and hence had to go a different route but wouldn't hesitate to work with Andreas in the future if the opportunity arose.

Wonderful lady! She took our 5 bikes. We hope that they be transformed into free bike for children…read moreor art or metal. Thank you so much for this service

They're only open Sunday afternoons and it's a volunteer thing but they are so nice and definitely…read moreknow how to fix bicycles! They gave me a great deal for my stolen wheel and even showed me how to change the sprocket set. I'm going to donate all the bike parts I have lying around and can't recommend them enough

I was next door at Outdoor Supply Hardware and saw this place. Being an owner of 2 Treks, a 520…read moreroad bike and an older street bike I decided to take a look. Well they no longer have any bikes I was familiar with anymore. I guess trending towards the masses. Electric bikes, commuter bikes, gravel etc. I think Trek still makes a hard core road bike I just didn't see one on the floor. Lets face it with a longer wheel base they aren't the best for around town. I thought there would be more accessories not that I was looking for anything in particular but just seemed a little anemic in that catagory. They did have a full blown shoe and pedal area though. Full on repair assembly area looked ready for anything. I talked to a sales dude and he was very knowledgable and a tech guy who totally knew his stuff. So, half way impressed when peeps in a position to know their shit actually do more than me. If I were in the market for another bike or get an older one whipped into shape I would definitely give these folks a hard look.

I had no compunction dropping the cost of a medium priced car repair on a verve step through! Alex…read morehooked me up with great accessory recommendations that just make my new ride even more comfortable. (Helmet w light/go pro attachments, lights, bike lock, phone holder)

Great customer service injury, friendly very willing to help out and give advice on installations…read more Super cool team so if you're looking for some E-Bike, this is the right place to go.

All was fine for testing and sitting on the ebike, XP4 750. I then put a down payment on the bike…read morebut was never told that it would not be ordered until they were to put in a bulk order. I also found out that I would have to drive to their shop to pick it up, which I was not told. I called back the next day and asked for a refund so I could order it online and have it shipped directly to my home. They eventually called me and told me they had one at the store and would prepare it and the owner/manager would personally deliver it to my home. Today they called, and during the call I asked whether the seat with the backrest was included in the order, since the price did not reflect that. I was told that the seat was only for the trike. Whoever called me on 8/17 got upset and said, why not just cancel the order and that they would refund me since that seat was not for the XP4. I went to the main company website and found it under accessories for the XP4 and ordered it. I found that this particular shop is not very informed about the product. I realized I knew more about what I was ordering than they did. I recommend ordering through the online store on the main site. I hope repairs and support are better than sales.