I'm not sure if they're permanently closing which is SO SAD, but I've always loved this place. It…read morehas a great offering of food, unique ice cream flavors, and knafeh. The inside is bright, and well-decorated and it is fun to be there. Service is great as well and they're willing to let you try as many ice cream samples as you need to decide. I hope they will reopen, because I loved coming here.

We were looking for a unique dessert spot and I'd say we hit the jackpot on this spot!…read more We originally were going to get the kunafa but was disappointed that they only sell the large platter of it. So I went ahead and tried their Dubai chocolate gelato and was awestruck with how balanced the flavor is. The gelato had a strong pistachio flavor and it wasn't overly sweet! We then got the small pastry to go along with it and it was a great combination. I cannot wait to return and try their other items!

Pleasantly surprised with how amazing the gelato is here! They serve it in a tin which is how you…read moreknow it's legitimate. The place gets busy here after dinner times on the weekend. There's not a ton of seating either besides a few bar seats and some outdoor seating. Favorite flavors are any of their sherbets and they even have some pastries that are great as well.

Got some dessert with my cousins at Botolino. Parking is kinda hard in this area but they have a…read morenarrow alley with some parking spots on the side. They were pretty busy but the line moves fast. They also let you sample any flavors before ordering. I tried the lychee sorbet and another flavor that I forgot heh. The lychee flavor was pretty good but I thought the other one was just ok. I thought it was just avg but id prob still come back if someone suggested it. They have a lot of unique flavors that you wouldn't normally find elsewhere

Came in first thing on a Sunday and didn't experience a wait. We were cheerfully greeted and had…read morewonderful service. We ate our treats there and enjoyed the slow and quiet cafe vibe. The pastries were so light and refreshing, and the croissant was light and fluffy with the perfect amount of sweetness. I loved that these were not super sweet and heavy. Very pleased with my experience here!

Fun fancy dessert shop. We bought 4 different ones (guava, orange, coffee, raspberry - I dont…read moreremember the name of each one) to try. My husband and father in law didn't like them much since they are white and like a bit stronger flavor and sweetness. I like them ok (guava and orange) since they are not too sweet for me. Almost $40 for 4 little dessert, so it's a bit pricey in my opinion. Fun to try tho, but not enough to come back for them.

We often wonder in here on Sunday after our usual brunch spot. It's amazing and always clean…read more The staff is friendly and the shop is always clean. My children also appreciate that frozen is playing almost 90+ percent of the time in the background. Self serve means you never end up paying an arm and a leg for a really small cup of the kids never eat. Self serve also means the kids want 19 different flavors in the cup and don't eat all of it either! I guess there's no winning when it comes to frozen yogurt. The toppings are plentiful and well maintained. Highly recommend this spot!

Disappointed since pinkberry and fro yo in general spots have declined. Why?? It's dessert without…read moreall the guilt! Anyways, this place was awesome to find with great flavors to choose from! Fresh and clean ingredient bar also is a plus. 1 star off due to not being able to sample flavors but I can definitely understand if ppl especially kids get a little overzealous with their "sample" and fro yo spilling everywhere. All in all wish there was a location in Houston! Bring back froyo

Wow wow wow. I have driven by this spot (my kiddo goes to the high school across the street) and…read moreI've gotten donuts next door. As a suggestion by my daughter, we stopped in to grab some ice cream and BOY am I glad. I love pistachio ice cream and I daresay, this is thee BEST pistachio ice cream I've had in Plano. It's creamy, thick, and super flavorful. Seriously a perfect ending to my day! Also, super generous staff dishing out free sample tastings! My daughter tried mango but ended up getting mint chocolate chip. You really can't go wrong with any flavor.

First time in here and all of the 5 star reviews kinda give you a great idea of what you're going…read moreto get. First impression is a very clean and well maintained business. The guy behind the counter was super kind and offered several suggestions. I came for the Dubai chocolate gelato and wow! I was super impressed with the presentation and the flavor. I sampled a few others as well and they were all great. Absolutely will stop in again!

A big shout out to Shayna, after have in a lunch in the same shopping complex, spotted Amorino,…read morereviews were decent, so decided to give it a try, glad I did. As it was late afternoon place was not too busy, it was clean bright, lot of options, everything looked great. Shayan was friendly, welcoming and as delight as the gelato. hubby and kiddo were too stuffed for gelato but when it comes to ghetto and ice cream, there'll always be a place in my tummy Decided to go with large, and you can pick how much ever flavors you want, I tried a couple of them and blueberry cheesecake stood out, something different, it was creamy not too sweet, balanced flavors, refreshing and light, so went with just one flavor, I absolutely loved it. Definitely give them a try, and definitely taste blueberry cheesecake.

I stopped here for a sweet treat with my five-year-old inside. There are a variety of yummy options…read moreand you are allowed to try them before you decide which you would like. It is a little pricey, but there's nothing wrong with treating yourself to a yummy sweet fancy dessert. We sat outside to eat. The weather was beautiful overall five stars customer service was great inside the facility is very clean.

I had such an amazing experience at Epic Gelato thanks to Vinnie! From the moment I walked in, the…read moreatmosphere was welcoming and the customer service was absolutely top-notch. Vinnie, who looks like Timothee Chalamet, went above and beyond to make sure everything was perfect and truly created one of the best coffee experiences I've had in a long time. You can immediately tell that Vinnie takes pride in providing exceptional service and genuinely cares about customers enjoying their visit. He was friendly, patient, knowledgeable, and made excellent recommendations. The coffee itself was outstanding -- perfectly crafted, rich in flavor, smooth, and incredibly fresh. Every detail was handled with care, and it really elevated the entire experience. What stood out most was the positive energy and professionalism Vinnie brought to the environment. It wasn't just about serving coffee; it felt like a personalized experience where customer satisfaction truly mattered. In today's world, it's rare to come across someone who delivers service with so much passion and consistency. Epic Gelato is lucky to have someone like Vinnie representing their business. Between the amazing coffee, welcoming atmosphere, and exceptional customer service, this place definitely stands out. I'll absolutely be coming back and highly recommend Epic Gelato to anyone looking for high-quality coffee and an unforgettable customer experience!

The ambiance is simply perfect for a cozy study session or coffee date with a friend! We ordered…read moretwo affogatos and had our choice of gelato flavors. I did the hazelnut and was pleasantly surprised by the portion size! It came deconstructed which was perfect: I was able to enjoy the gelato and add the espresso when I had eaten most of it, leaving me with a really delicious combo of hazelnut and espresso! Even the whipped cream was delightful and tasted fresh. The surrounding area is cute and definitely worth exploring. Service was friendly and efficient. Definitely worth a drop in!

The price was slightly higher than average, but it was extremely justified for how great it tasted…read moreand the portions they gave! Usually stores scoop enough ice cream to just fit in the cup only, but this place scooped so much! They gave a huge mound of gelato. Also, they have a great variety of flavors. When the worker made my hazelnut gelato, she used liquid nitrogen which was cool in action. The worker gave a great experience with good service. The worker inside was very kind and respectful. The store inside is very new looking with brand new painted walls. The walls are colorful with numerous colors. When you walk in, you see a gigantic, elaborate kitchen that looks to be very professional. The worker seemed to really know what she was doing. The flavors they had are rare, and I've been looking all over for Hazelnut. This was the only good one I found. This place has so many flavors, and they actually taste good! Many stores try to make up for bad quality with variety, but this place had amazing quality along with amazing variety! It was a bit confusing to find the store since the name changed to "Heritage Scoop," but it was still easily to recognize the store. Will definitely come back! It felt very welcoming in there!

I got the Thai milk tea with boba and my mom got the original falooda, both were GREAT and I don't…read moredoubt it's the same for any item on their very diverse menu!! They also offer eggless gelato which is a plus for my lacto-veg family! Service was very fast and the staff were incredibly warm and willing to talk us through their menu. Loved speaking to the owner, everyone was exceptionally nice. The store ambience is very welcoming with plenty of nice seating, board games, and even a little photo op corner! Loved everything about it, will be back!!

Went with the raspberry + pistachio in a cup--an elite, life-altering decision. Creamy, smooth,…read moreborderline spiritual experience. 10/10, no notes. Unfortunately, my friend Kenneth decided this was his moment. I was behind him as he conducted a full-scale scientific study, sampling approximately 14 flavors like he was being evaluated by the Gelato Council. At one point I considered apologizing to the employee on his behalf and offering to clock in for them. Then, as if that wasn't enough, Kenneth launched into a passionate TED Talk about his deep emotional connection to One Direction, while small children nearby were singing "I want you to rock me," which really added a certain... ambiance. Anyways, gelato was good tho.

Great experience here! You order the size you want at the monitors then go up to the counter to…read morepick your flavors. They fit 3 flavors in the smallest size and let me try whatever I wanted. The passion fruit was really tart and mint tasted like it had real mint leaves in it Quick service in and out A bit pricey but that's gelato for you

Very interesting concept! They have all these extra decor elements to add into whatever gelato you…read morewant to create cute characters. I really love how the price is pretty similar to other gelato places that don't do the cute characters designs. They even had a labubu design. They have really cool flavors that you wouldn't normally find elsewhere. Downside- the gelato is fine. We sampled a few but nothing was great. It kind of tastes fake. Both me and my daughter got tired of ours about halfway through. It's right by our most favorite sushi place so I'll probably bring visitors jsut bc it's fun.

It's pretty interesting how the staff make the shapes of the different animals. It's more than just…read moreusing different sized scoops, they actually have to "draw" some stuff on there using chocolate. The gelato is good, not amazing or anything. I chose pistachio and honeydew. The shop has a couple of tables inside and outside.