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    Gong Cha

    3.5 (215 reviews)
    InexpensiveBubble Tea
    Open 9:00 am - 11:00 pm
    Updated over 3 months ago

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    Recommended Reviews - Gong Cha

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    a stuffed animal in a plastic bag
    Lin L.

    This is the one in Richardson location. Place is pretty cute. I would like to hang out with friends or family here on my day off. UNFORTUNATELY, service is bad. Went there to get drinks for my Team members. I was the only customer when I walk in. I said & greet the lady behind her laptop Hi. She basically ignore me for 2 to 3 minutes. So I just stood there & wait. Then she took my order. After she was done making my drink, again I was the one who said Thank You. I felt like I was not even welcome as a customer. And definitely with horrible customer service, I will never buy any drinks from this location EVER again! I gave 3 stars for the drink, 0 for the service.

    two people holding drinks in front of a wall of plants
    Grace Y.

    We stopped by to hide out from the rain. We ordered 5 drinks and had to wait awhile, but we were in no rush so that was fine. There are a lot of interesting drinks to choose from. Solid place for boba!

    Brown sugar milk tea
    Hoa L.

    Stopped by on a weekend during the mid-afternoon and there was no wait. Ordered the brown sugar milk tea and it was good. However, boba was not as chewy as preferred -- a little too squishy. However, milk and tea was fine. I'll probably go back just to try some of their more interesting seasonal flavors. As for price, pretty similar to other places and about $5 after boba and depending on your drink size. You can customize the amount of ice and sugar. I usually go for half sugar or less.

    Linn P.

    They're a bit pricier than other places. I spend about $6 for a drink here. I love the white pearl. It still holds its texture and crunch the next day or on a long trip. The ordering process it's similar to other places. Get to pick the level of sugar. How much ice you want. What type of toppings you want. They have a foam cap that taste salty. So it's like a sweet/salty drink dessert. Pretty good but I'm OK without it. I do like their Boba a lot. It Has been pretty consistent, chewy and slightly sweet. My fav thing here is that they have earl grey tea as a choice for milk tea. I get the earl grey with 3 jellies. The other jellies are ok. I enjoy regular boba and white pearl though. It was pretty busy in here. The music was blasting and not good taste. I felt like I was at a techno club or something. But I'll still stop here once in a while to enjoy their milk tea.

    Lychee oolong tea with white pearls AKA lychee flavored sewage
    Pauline P.

    There's been a crazy influx of chain bubble tea/boba places in the DFW area over the last few months what with Kung Fu Tea taking over and now there's Gong Cha and Sharetea. To be frank, Gong Cha is terrible. With so many other great bubble tea/boba options within a 5 mile radius, I am not sure how long Gong Cha is going to be around. The only thing that really sets them apart from the other places are the "white pearls" which are SO not worth the 75 cents! You can see for yourself that all the recent 5-star reviews for Gong Cha (sort reviews by "newest first") are written by users who don't normally write reviews and are friends with the owners who are so desperately trying to get their yelp score up. My lychee oolong tea with white pearls was a whopping $5.25. The tea tasted funky - like lychee flavored sewage. The white pearls are so not the business - not a fan of the texture. Not only are the drinks here are no bueno - the prices are ridiculously high. Expensive yet subpar bubble tea? Also $5.25 for a slush (without any boba or jelly added) are you kidding me? My drink would have been well over $6 (after tax) if I ordered a slush with boba. Yeah...I ain't ever coming back.

    Milk foam milk tea with boba
    Katherine H.

    This is my favorite place to come to for "foam" topped drinks. Their foam is really fluffy and resembles a thick whipped cream. Their teas are fragrant however, their drinks can come out very sweet. I recommend ordering 70% sweetness. Service is alright, but I don't like how the only place to wait for your drink is awkwardly in the middle of the shop... Recommended drinks: Any of the milk teas with the foam top. Looking forward to their Carrollton location so I don't have to make such a far drive anymore.

    sign!
    Lucy M.

    I was super excited to hear that Gong Cha was opening a location in the DFW area, so of course I had to come try it during grand opening weekend. It helped that there was a BOGO deal going on; buy one milk foam tea and get a pearl milk tea free. I'd been wanting to try something that wasn't my usual (lemon wintermelon with basil seeds), and wanted to see how the wintermelon tea at Gong Cha compared to other wintermelon teas in the metroplex, so I ended up getting that with the milk foam so I could take advantage of the BOGO offer :) The line was out the door and winding down the sidewalk when we got there, but we persevered for the tea! It took us about 40 minutes to get through the line, but once we ordered our drinks came out pretty fast. It's hard to go wrong with wintermelon tea, and Gong Cha's lived up to my expectations. The milk foam cap was also a very interesting experience; I don't know that I'd necessarily pay for it again, but I enjoyed the creamy flavor a lot. Next time I come back (and I'll definitely come back now that I know I don't have to fly all the way to New York City to get my Gong Cha fix) I'll probably still go with my usual drink. The music was super loud when we finally got through the door in line, and the place isn't terribly large; the tables and chairs set up looked nice though. I think once the fervor of the grand opening dies down and the lines become more manageable it would be a nice place to come hang out and get some boba together. Also, be aware that there is a $6 credit card minimum, so either bring cash or come with friends and have them pay you back later.

    Milk foam green tea, lemon wintermelon with basil seeds, regular milk tea with tapioca
    Justine S.

    Super excited for Gong Cha to be coming to Richardson! There seems to be a lack of international/national bubble tea chains in the Dallas area but that's quickly changing. The drinks here are decent - they have a nice strong tea flavor, and as usual a range of customization options for ice and sugar levels. One thing that I was looking forward to having was the aiyu jelly. I haven't found a bubble tea place in Dallas that offers jellies besides grass jelly and fruit-flavored jellies. On opening weekend the lines were certainly long, but on the day that I went it still moved pretty quickly. Fast forward a week or so and the lines are still to the door but they're much quicker and more efficient. So far I've tried the lemon wintermelon with basil seeds and the lemon aiyu drinks. Both are pretty good, but nothing amazing. Definitely refreshing and perfect for a hot day. I'd never had the white pearls before, but imo the black pearls are better, probably because I'm more used to them. The prices are average for bubble tea, but be warned - they have a $6 credit card minimum. Otherwise, a decent place to stop by and grab some drinks.

    large green and black milk teas 1/2 sweet, plenty of add-ins!!!
    Amy T.

    One of the better places! I'm not a regular boba drinker, maybe once a season so don't hold it against me if Gong Cha isn't your cup of (milk)tea. Pudding tastes fresher than most others and they offer basil seeds! We ordered both the black and green milk tea half sweet with add-ins. The tea is super aromatic, which I love! My 7 year old niece commented that the pearls were lightly sweet and the perfect texture. I don't do pearls, so just take it from her.

    Passion Sparkling
    Tien H.

    This is my favorite Gong Cha location. The drinks here are the most consistent, and I've never gotten a bad drink here, and I go here at least 3 times a week. The service here is phenomenal. I've been here on super busy days, and I'd still get my drink 5minutes after ordering. My go to drinks are: Oolong Tea with Milk Cap and Lychee Oolong Tea with Basil. My only complaint is that the store's a little small, so during peak hours it can be a little cramped, but overall, the drinks are great!

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    2 years ago

    Very friendly staff!! The drinks are always tasty:)! I definitely recommend this place to family and friends!!!

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    Ask the Community - Gong Cha

    Theres so strawberry milk slush?

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    Gong Cha - bubbletea - Updated July 2026

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