I was met by Marlee and she was so helpful and sweet! She gave recommendations and was patient while I decided what I wanted. Got the food to go and it was packaged really nicely. All the items were individually portioned which kept everything from running together. The food was pretty good. We got the pulled pork plate and pulled pork salad. read more

The food and the customer service was amazing...Stopped in from North Carolina definitely will be back..Kudos to the ladies that was working. read more

Shane's Rib Shack - Simply amazing... - Barbeque Near Me - Aiken, South Carolina

amazing. wings are perfect, so were the fries. i got 10 pc wings staff was sweet service was great. took about 20 minutes for food but worth the wait !!! (+ even had a great 90's playlist. read more

Hey I love this place it a good place for dates and good costumer service and I'll tell ya them ribs are good and that Mac and cheese is bussing read more

Delicious! Fresh and great side choices. The salad could use a little extra but ok. The chicken was seasoned and great flavor. Customer service was great. Provided lots of sauce choices which I appreciate. read more

Nice little place for a quick BBQ grab. Quick and easy. The food good and there is a nice selection.

I read the reviews before coming. It seems the reviews are accurate. Unfortunately, this visit fell on the side of mediocre. The service was great! The place was clean. The atmosphere was spot-on. The food, however, was lifeless. The best thing I tasted was the water. The ribs were average at best. The chicken was dry, the sides seemed to have been stored in a refrigerator and reheated upon order. Considering how this place has mixed reviews, I will consider this visit to be on the disappointing side of the table. I will give them another try, though, and see what happens then. read more

Friendly and helpful staff. Lots of cleaning going on continually. Food was cold so I really can't say whether it was good. At best, cold food is mediocre. Ordered the sample plate which consisted of ribs (barely warm and bland), fried chicken tenders ( meat tasted like it had been around for a while and cold), pulled pork ( cool, but had the potential to be good), French fries, cold and not appetizing, toast, cold and soggy. Cole slaw was the only cold thing on the tray and it was very tasty. If I ever try this food again, it will be for take out so I can heat it at home and only order pork products and Cole slaw. Except for the chicken, none of it was bad, just not hot which makes me wonder when it was originally cooked. read more

I had pickup from there today, 1/29/23, and it was awful. The baked beans had no taste, and the ribs were overcooked. The pull pork was not flavorful, and it too had burnt pieces chopped up inside. The place is hit or miss. I have eaten at the Snellville location many times and it has more misses than hits. BBQ does not need to be burned to be good. Not sure who told you differently. read more

Staff is super friendly and the food is pretty good nothing to write home about but since there are no half stars on yelp I round up.

Food is great. BUT............ Got here at 11:10am, it opened at 11:00am. Table was filthy had to clean my own from the night before. Thank you the food was great read more

This review is for the Aiken branch. Shane's is competing with three traditional SC barbecue houses in town and they are doing an excellent job. Consistently good pulled pork and tender chunks of pure white breast meat in the chicken plates. Only complaint I have is they seem to have dropped their collard greens from the menu and their online ordering wasn't working today, so I had to call it in. Their greens were a little different than the usual, almost liked creamed collards, but they were very tender and delicious with a little hot pepper vinegar. In my opinion, it's a toss-up in Aiken between Shane's and Pot Smoker's BBQ. I love them both. read more

Came in on a Tuesday night, not very busy at all. Waited while others recieved their orders and couldn't get a straight answer as to why it took so long. Twenty five minutes is entirely too long to wait and then there is hardly no fries in our sandwich order. This place has become the run of the mill places around town that charge a lot for very little. Sad! read more

Had the American burger with just cheese and bacon and the bottom layer of cheese was so burnt I thought it was coral reef at first. The fries were nearly cold and the chicken tender combo proportion weren't very big for the price. Service wasn't even that quick considering food quality. read more

Should be called Shamed. I ordered food online and once picked up and brought home, half the food was missing. I returned to the store and the two young women working up front were very nice and very sweet. A dark haired female with a pink shirt on who said she was working in the kitchen came out to do my refund since they were out of basic salad stuff. She was snarky, rude and overall very unprofessional. I told her that the salad consisted of a handful of wilted lettuce and some slimy cucumbers that they tried to hide with cheese. She told me she made that salad and that is not how it looked. So I made the lettuce wilt and the cucumbers slimy in the 10 mins I was in possession of the salad??? She should be fired for her nasty attitude and her nasty job performance. When I asked what her name was she told me that it was not important. I pity the young women up there working if the cook makes nasty food like that. read more

We wanted to sit out side because of covid and they were really nice about it. Food is also really delicious. Definitely would recommend.

Always good food. Rib basket is awesome. Fast - great service and friendly staff. Never disappointed b.

Always great service and consistently good food at very fair prices! This is a very well managed business!!

Great atmosphere, very friendly customer service. Food was excellent! I wish they had corn bread on the menu though. Would love to go back!!! read more

Shane's Rib Shack - Barbeque Near Me - Aiken, South Carolina

Good service but nasty food. It was cold. Macaroni needed salt. Baked beans had onions which I HATE more than anything so it would've been nice to know. read more

First time customer and the food is "eh" but they have decent dessert (i.e. peach cobbler). The BBQ, for me, lacks that "BBQ flavor" I was seeking, unfortunately. Also be sure to request a different sauce than what's on the table; made a world of a difference in my BBQ chicken sandwich. Customer service was decent as well. Probably will come back but am definitely in no rush. read more

I went here on a first date. Ordered a full rack to split, and we found a hair in my food! No manager helped me. Terrible service.

Always enjoy coming here when visiting Aiken - but tonight the crew was obviously inconvenienced by customers that arrived at 8:45 to dine in. The yelling from the dining room to the kitchen and when we commented "Seth" who appeared to be in charge mocked us to the folks in back and continued his yelling. If you don't want customers in the dining room after 9 then force us to carry out. Ride with an attitude! read more

we had a banquet for my daughter..i ordered a dinner plate..chicken plate..well my wife did..this came with little chunks of chicken,..it was horrible..and i am not a picky eater..mife wife tried them..no good so did my 9yo grand..no good..i wrote them a e mail to say what i thought and did not want to make a seen with all the folks we had there.they wrote back and said IF i would have said something they would have made it right..to let them know the NEXT time i come..im from about 65 miles away and there will not be a next time..im not saying their other stuff is not good but there chicken cubes do not even resemble BBQ.ill stick to ----- in west columbia.. read more

Shane's has the BEST BBQ in Aiken! The people are friendly and polite and have never messed up my order. The ribs fall off the bone, and the pulled pork is tender and juicy like the food on "Man Fire Food" and "Food Paradise". Their house made bbq sauce is great! That said, it is a little bit pricy, but well worth it. read more

This is my second time coming here with my niece and the food was cold. Though the service was friendly we were not satisfied. The baked beans tasted as if they were out of a can. Do better Shane's, do better... read more

First time visitors from California wanted some real bbq. Ordered and split the full rack of ribs with sides of potato salad and coleslaw. Good sized servings; the meat was juicy, succulent and tangy. The sides were fresh and tasty. We will return next time we're here! read more

Shanes rib shack has great ribs they have great barbecue burgers freaking rock. The services top-notch. The prices are fair. They have a very nice private banquet room. The whole place is clean and presentable great food decent prices you couldn't ask for more when it comes to barbecue. read more

Very friendly, the food is always great, quick on getting food out. Always a pleasure. Excellent ribs.

Really, really good food. Pretty fast service. Employees are nice and helpful. They have text specials sometimes. Make sure to check in on the little screen at the counter. You can get a discount after so many visits. read more

went here once and the cashier was very friendly and gave a good recommendation! the food was good...only 4 stars because it wasn't that clean read more

We visited Shane's last Saturday evening. The barbecue beef was excellent! The cole slaw wasn't fun to eat as the cabbage pieces were rather big. But the baked beans were pretty good. I noticed the chalkboard above the order desk reminded the staff to "SMILE". And they did! Our food was delivered quickly and at a nice temperature. Shane's standard barbeque sauce was nicely spiced with a touch of vinegar to remind us we were in the Carolinas. Will definitely return. read more

Always great food. Staff is always friendly and the restaurant is always clean. Make sure that you sign up for to get deals via text and sign in with each visit. read more