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    Shane Co.

    4.2 (618 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 week ago

    Shane Co. Photos

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    Sonja S.

    Love love love this store. The staff are extremely kind, friendly and diverse. It's very hard to find parking but worth it.

    Upgraded my diamond today with Charan Persaud after a long search. Charan is very knowledgeable and compassionate. I didn't feel pressured to purchase and answer3d all my questions. Shane Co Walnut Creek, CHARAN is a KEEPER!

    Diamond and Ruby wedding ring
    Jeffrey L.

    Fantastic rings and INCREDIBLE customer service. We have had diamonds fall off of our ring and they always replaced them free of charge. This is amazing to me. Of course it's not our fault. The diamonds fall off but the fact that they replaced them for free is really an incredible feature. I highly recommend this place and would not buy my jewelry any place else

    engagement ring

    I went to this Shane Co looking for an engagement ring and I was amazed by the level of service and care they put into the experience. Not only does Shane Co offer beautiful products with extensive ring care after you buy, but the staff at this location made the whole process easy and fun. I have to give a shoutout to Kent who went above and beyond to make this ring everything I wanted and more. When I came into the store, Kent immediately put me at ease and presented everything so clearly that any feeling of being overwhelmed by the many wonderful options dissipated. He took so much time with me to hone in on what I wanted and genuinely cared about my vision for the ring. I left the store feeling really confident that we had the ring and the stone I wanted and from there, he communicated every detail of the process and the ring was being produced and made every step up to receiving the ring so easy. I can't thank Kent enough for his efforts and both myself and my fiance were blow away by the results.

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    8 months ago

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    Shane Co.

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    1 year ago

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    9 months ago

    I was not please with the results of my ring being resized up. The band is really thin and looks like it will break! disappointed.

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    8 months ago

    Better customer service, feeling unwelcome every time I come in by myself or with friends. Real judgy atmosphere

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    11 months ago

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    3 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Shane Co.

    Thank you for the kind words, Dynaton!

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    Page 2 of 16

    Ask the Community - Shane Co.

    Review Highlights - Shane Co.

    Huge shout out to Charan & Elias (sorry if my spelling is off) for helping me with my engagement ring today.

    Mentioned in 13 reviews

    Read more highlights

    A & G Jewelers

    A & G Jewelers

    4.9(185 reviews)
    1.3 mi
    $$

    Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

    I've been a customer of A&G for a long time so I was sad and happy to see Arturo and George retire…read morebut Paul is equally great I called at told Paul that my earrings got caught on my sweater n it got deformed. So he said come on in and it's it easy we will fix it on the spot. Luckily it was an easy fix and he send my earring homes w me that same day. Thank you Paul

    Photos
    A & G Jewelers
    A & G Jewelers
    A & G Jewelers - Custom cut & inlay labradorite and jade ring

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    Custom cut & inlay labradorite and jade ring

    Spitz Jewelers

    Spitz Jewelers

    4.3(193 reviews)
    1.4 mi
    $$$

    Traditional, knowledgeable and honest. Helped me restyle a vintage piece to perfection. Our family…read morehas loved Spitz since they were on East 14th in Oakland. I trust them implicitly with my jewelry

    I had used this store before and they were wonderful but recently I took 5 gold rings in to be…read moresized up. I explained to the owner of the store, I wanted a piece of yellow 14kt gold to be put in the bottom of each ring to size it up. He wanted to"shave" the ring down to fit. I had said "No shaving off my gold on any of the rings except the one ring that had an Opal since only that one couldn't be heated up". He agreed and took my rings. When I got them back he not only charged me the full price of $300 (he had quoted me the cost to put small piece of 14kt gold in each ring) but he had also shaved down each (ALL) rings. And he took a lot of gold off each one of them. I'm sure he kept it since gold has gone up so much. I've been thinking about it over and over again at what he did. I'm very angry! I should have never taken all those beautiful rings to him. They feel like cheap junk now. Hollow out remnants of what was once high quality rings. I trusted him because I had been going there for years. No more! I'll never go back again. Buyer beware. Don't go there unless you are willing to let him destroy your bountiful jewelry. And if he'll do that to me, he'll do it to you, too!

    Photos
    Spitz Jewelers - My engagement setting

    My engagement setting

    Spitz Jewelers - My beautiful graduation present

    My beautiful graduation present

    Spitz Jewelers

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    Brilliant Earth

    Brilliant Earth

    3.8(45 reviews)
    1.5 mi
    Walk-ins welcome
    Offers payment plans

    My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!

    I would like to preface we were late by 10 minutes due to parking, but we did call ahead to inform,…read morewhich they still accommodated us, so thank you! This was my boyfriend and I's first experience engagement ring shopping. We expected to leave the appointment with more understanding and knowledge. Our appointment was with Michelle. She was initially nice, but when it came down to our questions regarding differences of the 4 C's, we felt she did not explain nor provided much knowledge to us. This was meant to be an experience for not only I, but my boyfriend which she didn't really acknowledge much until it came down to talking prices. My boyfriend was also taking notes, but Michelle insured that she'll be sending an email with notes, information, and everything we discussed. The email we received was just links to the rings.. We did have a limited selection of diamonds to see in person, however, there was not much to compare in person because most of the diamond option were interested in were shown on screen on their regular website. We have now gone elsewhere and had a much better experience. All in all, it was just mainly trying on different rings, but glorified.

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    Brilliant Earth
    Brilliant Earth
    Brilliant Earth

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    gorjana - Post Purchase!

    gorjana

    4.0(36 reviews)
    1.5 mi

    I went to Broadway plaza today on a hunt to find a nice gift for my cousin ahead of her birthday…read morelunch and came across Gorjana. I knew about this place as a friend gifted me a pair of earrings & a necklace from here on my birthday (which I wear everyday and was hoping I could gift my cousin a staple jewelry piece from here as well). When I entered, I was kindly greeted by two young ladies and was very casual and clear about what I was looking for. Jasmine helped me look at the popular gifts that fit with my budget and was quick to answer any questions I had along with pointing me to different pieces that my cousin may like. We went with a necklace & an initial with a heart which was super cute and the price was not bad at all. I was worried at the thought of my cousin not loving the gift, but Jasmine reassured me that we can get her a gift certificate which eased my nerves and helped me follow through without overthinking the transaction. I definitely plan to come back to get myself a gift, I loved seeing the return of the chunky charm bracelets & would love to come in and build one overtime with them. Thank you Jasmine for your patience, friendliness, and fabulous service!

    Great service so kind and helpful especially Sydney Provided…read moregreat info and a lot of help Everything was amazing 10/10

    Photos
    gorjana
    gorjana - 14k Gold Amour Necklace  14k Gold Vintage Alphabet Charm that has a cubic zirconia diamond placed inside

    14k Gold Amour Necklace 14k Gold Vintage Alphabet Charm that has a cubic zirconia diamond placed inside

    gorjana - Workers

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    Workers

    Shane Co. - jewelry - Updated May 2026

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