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    Shampooch 2

    3.8 (41 reviews)
    Open 8:00 am - 4:00 pm
    Updated 1 month ago

    Services - Shampooch 2

    Bath and groom only

    Full grooming

    Pet haircut

    Shampooch 2 Photos

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    Recommended Reviews - Shampooch 2

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    Reviews With Photos

    Toy poodle Teetz after her spa day! Pretty girl!

    I have a little toy poodle who went way too long without a grooming and had mats on her ears and everything! They took such great care of my little dog. She came home looking like a completely different girl! No cuts on her, and everything hair in place. Micah did a great job. Thank you

    Cuts on my dog

    This place hurt my dog. Cut her multiple times on her belly and legs and didn't have the nerve to tell me when I picked her up. I found her multiple cuts when I arrived home. Called back and spoke to the groomer. He was indifferent. Said she was tough to groom because she wouldn't sit still. She is a 10 month old puppy. Called the next day to speak with a manager. She said my puppy was awful. My wife explained then you should have stopped and called us. Manager hung up on her. Are you kidding me? AVOID this place like that plague!!

    Molly's Ears Before

    I have used Shampooch many times over the years for grooming my dogs. In all fairness I must say that this is my first serious complaint. I'm sharing my experience by review mainly because of three failed attempts to reach the owner, West, to discuss it. The staff refused to give me access to the owner by email or text or by phone. I left messages for a callback from West but she did not respond. My Problem: In early August, I brought my dog Molly in for a grooming. I was greeted by a male groomer to whom I gave instructions for the cut. He asked if I would also like Molly's ears trimmed and I responded by saying; "Yes, you can trim the ears a bit". When I picked her up I was shocked because she looked so different. It wasn't until I got her home that I realized that HER EARS WERE GONE! Not literally, but all the hair was removed from her previously long ears which gave her an entirely different look (unfortunately for the worse). My wife and I were both pretty upset but rationalized thinking it will grow back. Well, it's been a month and there is no sign of those beautiful ears growing back. I know that nothing can be done after the fact but I wanted the owner to know it was done without my request or desire. The haircut was also not the normal quality I expected. Since I was not able to communicate directly, perhaps this review will get to the proper people so as to avoid this happening to anyone else. I will attempt to include before and after pictures.

    My beautiful girls.

    I have been taking my fur-kids to West for many years, even before she opened Shampooch 1/2. Now that I have a Bernedoodle, Isaiah grooms her usually. He does a fantastic job on her. I would not trust anyone else to take such amazing care of my girls. West, Isaiah, and Shampooch has my business.

    Another happy trip the groomer! They gave my daughter and pup matching Halloween bows and Reese looks perfect.

    Right after the grooming - so soft and cute :)
    Courtney B.

    Still as wonderful as ever :) this place is seriously the best for pups! My dog has so much fur but after getting groomed, she looks like a new girl and her little grinch feet are gone!

    Laceration on back of leg

    Do NOT trust your dog's grooming to this establishment. I dropped off my 10 month old puppy for grooming and picked her up, with no consult from the groomer. As can be seen in the pictures, she was cut several times in her leg and groin area to the point of bleeding. She seemed absolutely traumatized and would not eat or drink for several hours after taking her home. I was NOT ONCE told that there were ANY issues with my puppy and not warned of the cuts she had received. I called back and spoke with both the groomer and supervisor only to be told my dog was awful, and the manager proceeded to hang up on me (yes, I was upset). She's a PUPPY and this was her first time at Shampooch. If I were cut that many times I would protest too. How incredibly mean. In addition, if a groomer cannot handle a dog for whatever reason, stop the grooming process and have the client pick up their dog. I was never called nor notified of her "behavior" until I called to complain. Why continue to harm the animal? Our puppy is now being treated for cuts and possible infection. STAY AWAY!

    Freshly groomed for my birthday weekend, this past January.

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    Heather C.

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    Page 2 of 2

    Ask the Community - Shampooch 2

    Do they give bandanas or bows after grooming?

    bows!!! and holiday bows as well !

    Don’t See Your Question? Ask Away!

    Review Highlights - Shampooch 2

    West is fantastic, my little dogs and the big ones all love her, she always knows the right cut for my Maltipoo!

    Mentioned in 9 reviews

    Read more highlights

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    AZ Mobile Spaws

    AZ Mobile Spaws

    (200 reviews)

    I tried one other time to have my 100 lb dog groomed (German shep + Rott) and it didn't go so well…read moreand so we were nervous about it this time. We had Joe and he came over and understood that my dog could be nervous with the machines and he did an awesome job. We did the deshedding treatment and the entire service was around 2 hours long. Joe was very friendly and the service was well with the money and my dog did awesome with him. All communication was clear and the pricing was easy to understand. I will definitely recommend!

    We usually take our dog to petsmart or petco, but he's been getting older and has formed many warts…read moreon his body. The last time we went to the generic places they cut one of his warts and we were so worried to take him anywhere else. After some research we found this place and decided to give it a go. I appreciate that they come to your home and only take care of your dog at the session. This provides a quicker experience with less distractions and more assurance that the groomer's full attention is on your dog. If you have any special concerns/requests for your dog, I recommend calling them and asking for a groomer that has more experience with your concerns. I mentioned my concern with cutting my dogs warts and they recommended we work with Margaret. Margaret was great and managed to give our dog a short cut without cutting his warts. Really appreciate them. I'm giving 4 stars bc it is a bit pricey, the generator outside the house is quite loud, and the groomer was 30 minutes late.

    FurBabies & Friends - My high energy Vizslas.

    FurBabies & Friends

    (62 reviews)

    We needed help with walking our big pittie mix. He's a strong guy and was dragging us around the…read moreneighborhood. Kristie helped us get this under control, so we can now have an enjoyable walking experience with our dog. While we were working on this, Kristie also helped us with some basic command refinements with all 3 of our dogs. One of our dogs needed a little confidence boost, and she taught us how to work with him to strengthen this. Kristie is clear in her instructions to the humans and is patient with answering questions and modeling how to give commands and corrections. She built a positive relationship with our dogs and with us. We have enjoyed the experience and appreciate the changes in our dogs' behavior.

    FurBabies & Friends has been awesome to work with. The owner, Kristie, is easy to work with and…read morecommunicates very well. For dog sitting, in our home, we've used Michelle several times now and she is great. Our 3 dogs love her and she clearly loves them too. We have 2 Great Danes and Beagle/Boston Terrier mix who are getting up there in age. Our male Great Dane has a number of health issues and Michelle handles it all so well. There's a laundry list of medications for the dogs and she does a great job keeping up with it all. She doesn't mind when I'm that helicopter dog mom and I check too often on my sick boy. Regardless of his illness, Michelle sends many pictures and text updates on how things are going with all the dogs. As a very protective momma, I trust Michelle completely with my furbabies and home. We love having Michelle take care of our babies... so much so that when we were planning the August trip we just completed, she wasn't available on our original dates, so we moved our trip to make sure she was available. I appreciate the freedom Kristie and Michelle offer us to get away several times a year. I completely trust them. Give them a shot!

    Shampooch 2 - groomer - Updated May 2026

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