I honestly couldn't have asked for a better experience buying my home…read more From my very first conversation with Jesse, I could tell he was a go-getter and a great negotiator. He was friendly, down-to-earth, and confident without ever making me feel pressured. That was a big reason I decided to go with him. Then I met Desiree, and she was just as amazing. She was so sweet, easygoing, patient, and genuinely enjoyable to work with. I got to tour all the homes with her, while Jesse was working behind the scenes, giving us his expert advice, thoughts, and strategy along the way. I felt very safe and trusted them instantly because they really worked for my best interest. And when I say we looked at houses... we LOOKED at houses!! We toured MANY homes in such a short amount of time and they made it happen for me and worked with my schedule to accommodate my time. We submitted offers, backup offers, multiple offers, and went through all the ups and downs that come with trying to find the right home. Then one day... BOOM! The seller accepted our offer! Not only did they help me get the house, but Jesse and Desiree were able to negotiate a huge discount for me, along with credits toward closing costs. That made such a difference, and I'm incredibly grateful for how hard they worked on my behalf. Throughout the entire process, they were supportive, helpful, responsive, and always there whenever I needed something. But honestly, what stood out to me the most was that it never really felt like I was working with real estate agents. It felt like I was working with old friends and family who genuinely cared about helping me get into my home, and now they're friends to me. Much love and respect to them And when we finally got the keys , they even surprised me with some really thoughtful little gifts, and a surprise at home. Such a sweet way to finish an already amazing experience. So, thank you, Des, for being so patient, kind, and easy to work with. And thank you, Jesse, for being such a great negotiator and for always having our back throughout the entire process. I truly appreciate everything you both did for me, and I'm so happy I chose you guys to help me through one of the biggest purchases of my life. Thank you, Jesse and Desiree! If anyone is looking for a real estate team that will actually be there for you and make you feel like more than just another client, I'd definitely recommend giving them a call!

I rarely if ever write reviews, but Jesse, Lori, Lex, and Renata made my home selling process as…read moresmooth as I could have imagined. I give them the highest rating possible for their care, responsiveness, advice, and attention to detail. I would also note that some people say they will treat your money like their own. But Jesse lived it...fighting harder than I was for seemingly small amount of money...he's a hell of a negotiator! I highly recommend Jesse and the Greenhouse team if you're looking to buy or sell.

I couldn't be happier with the service I received from Beau Hodson and team. I found Beau as a…read moreresult of a Yelp search and he definitely delivered. Just like you'll note his responses in Yelp reviews, Beau is super communicative throughout a stressful process. He is calm, rational, and strategic in landing the best possible deal. He was quick to pivot and find alternatives but ultimately landed the best scenario for me. We worked together for about 3 months and his approach was consistent throughout. We have long-term goals that he's kept in mind throughout and already considering for the next move. Thanks to his expertise and my experience with him, I am confident that we'll be successful in achieving our goals.

Beau and Kiley were excellent in helping us navigate through our loan process. They are extremely…read moreknowledgeable and really worked hard with persistent diligence to make sure we had a smooth process from start to finish. They are patient and strive to educate there customers along the way to make sure the customer understands there options. His team also worked very hard to make sure we closed on time and we sure did! Thanks Beau and Kiley for all your efforts, time, and planning!

When my fiancé and I decided to start the home-buying process, we weren't sure where to begin…read more Andre guided us from start to finish, which as first time homebuyers, was so helpful. The loan process was naturally confusing, but with Andre's explanations and patience, we felt comfortable and excited! Andre made us feel less stressed when making decisions and truly took the time to explain every step along the way. He seriously was only ever a phone call or text away. Andre is amazing! I would recommend him to anyone looking to start the loan or home-buying process. 10/10!

I had an excellent experience, working with Andre. He is professional, thorough, knowledgeable and…read moretruly goes above and beyond to make the lending process as smooth as possible. He kept everything on track, communicated clearly and delivered exactly what he promised. Most importantly, we closed escrow on time, actually a full day early! The level of service and attention to detail made a huge difference. I'm extremely pleased with my experience and highly recommend Andre to anyone looking for a knowledgeable, reliable and professional Loan Officer. Excellent job from the start to finish!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

I handle most of my financial needs through Navy Federal Credit Union, and I can honestly say their…read morecustomer service is second to none. Every time I walk through the door, I'm greeted warmly, and that small gesture alone sets the tone for a great experience. This particular small branch is ideal for quick, efficient transactions. It's never overcrowded, and there's always enough staff on hand to assist you promptly--something I truly appreciate in today's fast-paced world. While they don't offer all the services of a larger or full-service branch, they're excellent for basic banking needs like deposits, withdrawals, or account assistance. One thing to note: there are no public restrooms, so keep that in mind if you plan to be there for more than a few minutes. If you need more in-depth banking services or consultations, I'd recommend the La Mesa branch--but for quick in-and-outs with top-notch service, this location is a favorite of mine. Navy Federal continues to make me feel like more than just an account number--they make me feel like a valued member which places great value on this institution for me. Ps they do share a parking lot with Panera Bread and Chase bank so be prepared to look for parking and also parking places are much narrow which gives this place for me. 4 star.

This is for the Navy Federal in Santee not the one on Fletcher Parkway…read more I just couldn't find the one in San If I can rate that branch, I would give it a -50 Hands-down, we've had the worst experience. I have personally ever experienced in a bank and we've been with the Navy Federal Bank for 30 years. My mother is elder Bedford. Her debit card wasn't working. She hasn't drove a vehicle in 20 years. They wanted her to get a identification card, which is fine. That took a week remind you there's no food for her. There's no medicine for her. There's nothing her kids had to figure something out the following week go back into the branch. They literally give this 80 year-old elder so much obstacles just to unlock her debit card and get her money, it was absolutely asinine the disrespect we got from that branch and the people working there was diabolical. Again on her son, and they looked at me like I was literally a criminal who should not be in there when in fact, I'm the one who's been taking care of my mother for the last 20 years I took days off work to go in there to solve this issue so we can get her medicine. They told us basically go get another bank account from another financial institution find 16 different forms of identification, even though the woman told us she knows my mom was the woman but there's policy and that's the problem. Navy Federal's policy basically is elder abuse it needs to change because there's no way an elder woman should be waiting almost 2 weeks to get her money and then go back in to have more obstacles to have to deal with just to identify her even though the branch lady says she knows the woman in front of her is the same woman. Again, I'm going to go as high as I can to complain because these people just shoved us out the door and could care less I highly advise nobody to ever go to that branch or ever deal with Navy Federal again we had to go to another bank to open up another checking account to come back to Navy Federal to prove identity. Absolutely I diabolical the new. Bank looked at it like we were idiots why would they want you to do all of this just to identify an elder that's been with the branch for 28 years are you kidding me. These people are evil and they don't care at all and all they tell you sorry it's policy. It's policy. Hands-down, the worst financial institution on this planet is the branch in Santee Navy Federal.

Once again turned to Zindi and Jennifer, this time to buy a condo for my son in Seattle. As always…read morethey were timely, friendly, helpful and on top of everything. If you are looking for team that is extremely competent, won't waste your time and are on top of every issue, I cannot recommend them more highly. I will never use anyone else for real estate finance issues. They got us a great rate, walked us through all the paperwork and reminded us of whatever we needed to document. Thanks again Zindi, Jennifer and Brett! Wayne

My wife and I called Brett and asked about the veteran refinance options. We were in the middle of…read morea refinance and got a little uneasy with the change in numbers on our closing documents for the mortgage loan. We called Brett to compare and we are so happy we called. We went through the closing document numbers with Brett, and even though this was not his loan, he went above and beyond to explain what the numbers meant and how they were calculated. This was a 51 minute phone call where Brett took the time to explain how things work in more detail without speaking a single negative word about competitors. Even though Brett calculated comparable numbers, he did not try to steal business, which speaks very highly to his professionalism. Having an honest conversation with Brett, where he concluded our current deal is pretty good, is so refreshing. Such a great conversation where no sales tactics/gimmicks were used. Just a good business man trying to get the best deal for clients!! Thank you for taking the time to help us today. We really appreciate your expertise.

Mike, Mike, Mike! We cannot recommend him enough, and it's a testament to his expertise and care…read morethat we've worked with him for not one--but two home purchases! First, he helped us find and buy our very first townhome, and six years later, he guided us to our dream primary residence. What makes Mike truly exceptional is not just his depth of knowledge in real estate, but also his expertise as a lender. He took the time to ensure we understood every aspect of our loan--not just the numbers, but the strategy behind choosing the right terms for our long-term goals. Beyond that, he helped us think outside the typical inspection process, connecting us with specialists so we had a complete and well-rounded understanding of the home before making such a big decision. Mike is remarkably patient, always available (even for early-morning calls or late-night questions), and his approach is refreshingly thorough and considerate. He doesn't just want to close a deal--he genuinely cares that his clients make smart, well-informed choices. If you're looking for someone who is as knowledgeable as they come and has an unmatched commitment to your best interests, Mike is as patient, caring, and knowledgeable as they come.

Michael was our mortgage broker and he went above and beyond that role! He took the time to run us…read morethrough a crash course on loans, offered us advice and referrals for home inspection, helped coordinate, and was always on top of things, doing whatever he could to help us in our home buying journey. Highly recommend.

Thanks for your response Heather, I forgot to mention I hate the new website also, whoever decided…read more"Bronco orange" as a website background must have been out of their mind - it's really hard on the eyes. also the new Bill-pay format is confusing and hard to use. anyway, sorry for all the complaining, I just thought Point Loma Credit Union should know that "NEW" isn't always better. Thanks for your time.

I bank with another credit union in Texas and I had to do Shared Branching transaction and the…read morestaff was friendly. If I didn't live in Texas I'd open an account with them.

A great experience! Makes every step seem simple, very honest and hard working. It is very nice to…read morehave these qualities when buying a house, because you give them so much personal information. I highly recommend Valli!!

First home loan things went well, but my refi process, a bit annoyed with. As a very concerned and…read morehands on guy, I appreciate phone calls, not text messages. I need to feel like an individual, not another name in a stack of refi names to get to. Those things didn't happen. Getting a phone call through to Valli can be harder than calling the Governor's office. It is frustrating. Fast forward to a Friday. Valli says via text, "can't close until Tuesday because you checked a box." I replied, "that must have been accidental, close the loan Monday." Guess what, no reply. I had to contact escrow directly to ensure the issue with a checked box (no clue) was cleared up. They informed me the loan will wrap up Monday... Fast forward from Friday to Monday and Valli finally text me back and said, "closing Today." Yea V, I know... Now before anyone says I don't know customer service or she must be so busy, let me assure you, I am in a highly demanding field relying heavily on customer service. There are also 24 hours in a day, 60 minutes in an hour, and 60 seconds in a minute. There's no way you can convince me a phone call is too demanding of anyone's time. If you can't handle your customer load and demands, don't take on more customers. Simple. Valli, you are busy, I get that. We all are. But if I can find one minute to break away from busy to call you, you can find a minute to answer... or call back. Texting about refi information was nauseating. It's too cumbersome. Pick up the phone, call back, heck give a check up call. I didn't even get a follow up call from you after it was all done...

We were first time home buyers and had no idea about anything at that process, literally!)) My…read morefriend recommended to reach out to Paige Sturgeon at Granite Mortgage. And I can't be happier that I did! Paige is very professional and patient, he was answering all my stupid questions without making me feel stupid ))) He went through the process with me theoretically so that I understood what's going on and what we need to get our desired home. He and my realtor made this beautiful team and helped me out making all of this complicated process look so easy! I appreciate him so much. I highly recommend Paige Sturgeon. You won't be disappointed!

Paige Sturgen of Granite Mortgage was referred by my realtor and helped my wife & I get an FHA loan…read moreon a condo back in 2011. He was extremely professional, responsive and knowledgeable. As first time home buyers Paige was very patient with us and walked us through the whole process. We got the condo and we used Paige again to refi the condo in July 2014 and dropped 250 off of our payment. He has always made time for me and even has taken time to sit down and help us get a plan to qualify for our next purchase. Good loan, good rates, good guy. Thanks Paige!