RODRIGOwent above and beyond to have my cash changed! I will be definitely be coming back! AWESOME…read morecustomer service! A 10 if i could :)!

Wish I could give them ZERO stars! I'm visiting San Diego…read moreand had a couple payroll checks to cash. I came here and the little Asian woman gave me a hard time. I've never been there before, so they had to do some verification, understandable. Then she asked all these suggesting questions about why I have two checks, why are they dated one day after the other, my job title and such. She then had to call payroll at the company I worked for for further verification. She got that then claimed she had to speak to their bank. She then tells me (after getting verification) that I couldn't cash my check. I ask why and she says they couldn't disclose why. Like how are you telling me I couldn't get my money and can't tell me the reason? I literally felt soo extremely uncomfortable and it made me feel as if they were assuming I was attempting to cash a fraudulent check. DO NOT come here. Esp if your blk. Go down the street to USA Checks Cashed across from Walmart. They were great and cashed both my check... oh and they have a lower fee for processing your check!

This place is an amazing place to come an get you're loans , everyone is very nice and extremely…read morewelcoming. Advance America is the only place I go to get my loans , I've gotten a few loans here and I've never had a problem this place would honestly be go to place when it comes to getting loans such amazing customer service

It's a good place to get a quick loan! It'll take less than 20-30 minutes if you're new. They have…read moreupdated software (card readers) that the agent had some trouble with, so he ended up giving me cash. I would not advise trying to get a loan through their online website. The agent I spoke to said that it's not as efficient as going in person.

Staff is always friendly, plenty of material to understand the mechanics, plenty of firms and pens…read moreavailable all the time. Although parking is limited there's plenty of street parking. overall great service.

Mayra Rivera was the best ever I was treated with respect from the time I walked in I'm disabled an…read moreI really did not understand some of her questions she helped me an also let me know my gross income I 2asnt rushed Ms Rivera And Gizzelle ARE AWESOME I RECOMMEND THEM TO ANYONE.. YOU CAN TELL THEY LOVE THE JOBS AN HAVE GREAT SPIRITS I WALK IN SAD I WALK OUT HAPPY THANK YOU LADIES

If it was possible to give zero stars I would. Horrible service. Horrible greedy people. I paid off…read moremy title loan yet they still repossessed my car and now I'm fighting to get it back. I'm taking their sorry behinds to court.

Very friendly and attentive to your needs. I could not make it in before they close and they…read moreallowed me to come the following day to make payments.

Fast friendly and convenient and I love the new online app as well enjoying the processread more

The young lady in the payday loans. Didn't catch her name but she has a piercing on her nose. She…read morewas very rude. She hardly gave me eye contact. She needs more training in customer service!! even though customers come in to get loans they are still paying interest in which case they are paying customers! She gave a vibe like she was annoyed I was there. Please hire people with experience in customer service.

THE WORST notary service ever. DONT WASTE YOUR TIME. The person working there told me she would…read moreprint my document. Then when I showed up she called people that got there after me and told me to sit down because their service would be faster. Then she only printed the last page of my document even when I offered to pay for my whole document to be printed. They will notarize a document even if the document as a whole is not correct. That is totally unethical and incompetent.

I've been there in the past and they treated me really nice they were really friendly and attentiveread more

Worse experience I received at this Location, the staff had bad customer service and no greeting…read morewhen I entered the business facility

Have only used the money order services and have been met with friendly cashier/employees. This…read morelocation is on the busier side and luckily they have divided the "loan" side of the business with a separate window/employees to the other check cashing/money order side. Unfortunately, I was initially going to give a glowing review for the discounted money orders that I received last month for 25 cent each. Then come this month to find the price raised and had to pay $5 for using a payment method other than cash. Completely the opposite of saving money, when Wally World (aka Wal-mart) charges $1 and no fee for using your debit card. Will no longer be coming here for money services.

I really had hoped Sandra (Representative) wouldn't have given me a hard time this morning. Please…read morehigher ups read this post, this is one of your employees, I've been a customer with the national city branch for 2 years and never had any issues with Juan, Monica or Alondra! No issues with Desiree at the Euclid location. I greeted Sandra today, didn't even acknowledge or welcome me as a customer. The reason is because I came in to cash a $85 check and Sandra was literally giving me $8,500 without even verifying the check nor even contacting her manager to let her know. I had told her, what are you doing the check is only $85, Sandra didn't even acknowledge and say it was as her fault . That was one of the 3 times she's had an attitude with me. Today's experience was horrible, I really wish I hadn't come in to this location at all! She was literally yelling through the glass while I was telling her how bad her service is. I really don't need to get into detail, I just need to share my experience and hope this gets settled. I am not happy with Sandra at all!!!! I really don't like posting negative reviews , my personality is the total opposite of Sandra! Please management have a talk with Sandra and when she apologizes for her actions then will I remove this 1 star review

I had a wonderful experience with Checkmate! The service was excellent, and everything was handled…read moreprofessionally and efficiently. Fabiola was especially helpful, friendly, and attentive throughout the process. She made the whole experience smooth and enjoyable. I truly appreciate her great customer service and would definitely recommend Checkmate to others!

Maggie, was Very helful by explaining everything in detail. I would definitely come back!read more